Part Time Inbound Health Advisors
- Cardiff, South Glamorgan
- £7.50 - £9.50 per hour
- 81 applications
- Job type: Contract, full-time or part-time
- Date:
- Reference: 22971135
Our award winning client are currently looking for part time staff to join their expanding team in the City Centre of Cardiff, to provide excellent customer service to the general public, with clear communication skills and a passion for excellent customer service.
Skills Required:
Excellent communication skills are required for the patient prioritisation
To keep immediate and accurate records of clinical enquiries to the service.
Have knowledge of escalation policies and emergency procedures as necessary.
To work co-operatively within the organisation, sharing and utilising areas of knowledge and skills to enhance patient care.
Reflect the diversity of needs in healthcare communities by utilising all available resources to facilitate access to the service where there are barriers to communication and understanding, e.g. text phone, interpretation services.
To provide simple health information advice in line with DH policies and approved sources relating to the pandemic.
The hours of work are 2 evening per week and 2 days on the weekend, basic rate £7.50ph, unsociable hours £9.50
Please apply today for immediate consideration
Skills Required:
Excellent communication skills are required for the patient prioritisation
To keep immediate and accurate records of clinical enquiries to the service.
Have knowledge of escalation policies and emergency procedures as necessary.
To work co-operatively within the organisation, sharing and utilising areas of knowledge and skills to enhance patient care.
Reflect the diversity of needs in healthcare communities by utilising all available resources to facilitate access to the service where there are barriers to communication and understanding, e.g. text phone, interpretation services.
To provide simple health information advice in line with DH policies and approved sources relating to the pandemic.
The hours of work are 2 evening per week and 2 days on the weekend, basic rate £7.50ph, unsociable hours £9.50
Please apply today for immediate consideration
