Role description - The Shift Manager will be responsible for a team of operatives covering a rotating shift pattern of earlies and afternoons- Responsible for ensuring all working procedures are clearly defined and cascaded, with regular reviews to ensure effectiveness - Must be proactive in seeking improvements in process/methods of operating. - Responsible for the day to day management, initial and ongoing development and motivation of a team...
Reporting into the Shift Manager you will be responsible for a team of between 20-30 people. You will be responsible for managing productivity via KPI`s and staff engagement. Also as part of your remit you will: - Manage the standard outbound operational processes within the constraints of the required services, operational cost, accuracy and timeliness - Maintain appropriate administration of processes for reporting and tracking key informatio...
To lead a team of Service Delivery Managers, Customer Service Support Agents, Sorters, Drivers and Neighbourhood Couriers to maximise the performance of a Service Centre, ensuring:1. Full compliance to business processes and business rules2. Comprehensive resource and route planning3. Inbound and outbound despatch and delivery targets are met or exceeded4. SvC (Service Centre) agreed cost and service budgets are metTo provide leadership and man...
As Senior Shift Supervisor reporting to the Shift Manager you will take responsibility for c. 50 staff across the permanent late shiftMonday - Friday.You will develop the operational area of responsibility to ensure that service levels are high delivering outstanding KPI performance through:- Project Management- Effective use of resource plans and resources- Superb Communication- Continuous Improvement of Process- Skills and motivation developm...
You will be responsible for all stock related issues including vendor management. You will be responsible for maintaining stock accuracy to exceed agreed SLA`s.You will work cross functionally to develop processes to ensure customer service is optimised. You will ensure audit trails exist for all stock movements. You will be required to produce reports on a daily/weekly/monthly basis and provide feedback on all stock loss investigations. <...
Role description - The Shift Manager will be responsible for a team of operatives covering a rotating shift patternofDAYS AND NIGHTS. - Responsible for ensuring all working procedures are clearly defined and cascaded, with regular reviews to ensure effectiveness - Must be proactive in seeking improvements in process/methods of operating. - Responsible for the day to day management, initial and ongoing development and motivation of a team of War...
Role description - The Shift Manager will be responsible for a team of operatives covering various shift patterns - Responsible for ensuring all working procedures are clearly defined and cascaded, with regular reviews to ensure effectiveness - Must be proactive in seeking improvements in process/methods of operating. - Responsible for the day to day management, initial and ongoing development and motivation of a team of Warehouse Team Managers...
To manage a Reverse Logistics Team processes (Booking In and Test, QA, DOA, RTM and Sell Off). Own and develop relationships with all related account managers, client contacts and product manufacturers. Lead the implementation and continuous monitoring of technical training, conformance and compliance of all output.Support senior management to deliver as Best in Class performance.Work in a true multi-client environment. LEADERSHIP AN...
Within this role, you will be responsible for the following;- Ensuring the effective performance of the shift in line with depot targets.- Ensuring that goods on hand levels are kept to a minimum and all consignments are dealt with within 24-hours.- Ensuring that high levels of internal and external customer care are maintained by the shift.- Produce relevant performance reports as required by the depot.- Effectively communicate to all team mem...
- To plan and manage the followingo Inbound activityo Outbound activityo Delivery operationo Customer Care activitieso Delivery Activities- To ensure delivery compliance of allocated delivery agents (Drivers)- Provide leadership and management of the team, monitoring productivity and development- Provide `hands on` floor operational support, as and when required- To assist in the building of the goals of the business and clients, embracing comp...
To liaise with the suppliers of products, freight forwarders, shipping lines and hauliers and with customers to ensure goods are delivered efficiently.A. Customer/Supplier LiaisonTo liaise with and take and process orders from customersTo liaise with the Production team in order to meet the customer`s requirements within the terms agreed by the Divisional Director or Account ManagersTo liaise with the customer throughout keeping them informed o...
Reporting to the Depot General Manager you will ensure the effective control of the night shift operation, through the proactive management of the night shift team to deliver the most cost effective operational solution to the required timescales whilst meeting the delivery of agreed service levels. You will be able to demonstrate your experience in:- To manage the Night Shift team and lead change proactively and effectively to the business req...
- Understand group transport requirements and translate them into achievable project plans; - Develop project plans to ensure that deliveries meet high customer service targets; - Manage subsidiary expectations and variations from the agreed plan; - Manage project risks and issues; - Manage the allocation of resources to achieve successful project delivery within agreed budgets; - Manage multiple simultaneous projects. - Ensure accurate project...
The freight forwarder is responsible for arranging monitoring movements daily and to update customers and contract teams/management. Generating, updating and maintaining all spreadsheets required by the customers and management. Forwarder will also have to liaise with contract teams and create job files using a bespoke in-house system. Processing sales and purchase invoices and ensuring the accuracy of all information recorded in any form of co...
Your key responsibilities will include:- Optimise resource to achieve planned daily delivery/collection profile and meet supplier/retailer targets whilst adhering to EC, WTD, drivers` hours and Operator`s Licence Legislation.- Ensuring multi-drop and consolidated loads are managed in the most efficient way.- Managing drivers and agency resource to ensure that demand can be met effectively and within SLA / KPI targets.- Liaising with Customer De...
- Supervision of the routine operation which may include both the Inbound and Outbound Operation. - To motivate and manage a team made up of Warehouse Operatives and Team Leaders- To ensure that resources are used effectively to maximise and maintain the efficiency and productivity of the shift - To ensure that Health and Safety regulations are adhered to- HR related tasks, for example, completion of Return to Work Interviews, disciplinary and ...
- Responsible for ensuring all working procedures are clearly defined and cascaded, with regular reviews to ensure effectiveness - Must be proactive in seeking improvements in process/methods of operating. - Responsible for the day to day management, initial and ongoing development and motivation of a team of Warehouse Team Managers and their teams, ensuring that they consistently meet productivity and quality objectives - Responsible for the a...
