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Online Conversion Executive Travel, eCommerce, Web, Internet
- Kettering, Northamptonshire
- £25,000 - £27,000 per annum
- 8 applications
- Job type: Permanent, full-time
- Date:
- Reference: 21186340
-
Duration: n/a
Online Conversion Executive (Travel, eCommerce, Web, Internet)
Position: Online Conversion Executive (eCommerce)
Location: Kettering, Northamptonshire
Salary: £25-27k Basic
COMPANY:
Affinion International Travel help many of the world`s largest companies enhance customer satisfaction and retention, acquisition and overall profitability by creating and managing custom programmes fully aligned with their brand and corporate values.
They are a leading travel loyalty and benefits company working within the B2B sector across both employee and consumer benefit and reward programmes
ROLE:
This role requires a strong and continually evolving understanding of Travel E-Commerce best practice and the mechanisms which can be deployed in order to achieve the highest possible conversion rates. This role will focus on all aspects of the user journey from the point they enter their search criteria until they embark on their travel experience.
Working with teams from across the business, this individual will take the lead in ensuring the online customer experience mirrors the quality of those interfacing with our contact centre. These improvements will be driven by the use of online reporting which this individual will produce and circulate to the appropriate stakeholders on a daily/weekly/monthly basis along with analytics-driven insights.
RESPONSIBILITIES:
a) To drive improvement in search to book conversion across all product journeys by researching, proposing and delivering improvements in the Travel Service Technology.
b) To drive items into the accepted list of projects; liaising with business experts to ensure their agenda is included in development schedule.
c) To drive items accepted into project list to completion, working through the approved project process to the point of delivery.
d) To attend new business meetings to ensure we can support all requirements within existing functionalities or drive programme to meet their requirements. Conduct yourself with appropriate levels of professionalism and industry knowledge and awareness.
SKILLS / EXPERIENCE:
a) Graduate Level.
b) Minimum 2 years in E-Commerce environment.
c) Experience of working within an online environment is essential.
d) Knowledge of the Travel Industry is desirable.
e) Ability to communicate about the online environment with all levels within AITL is essential.
f) Experience of supplier management will be desirable as this role will have key relationships externally with Hitchhiker, Comtec and Travel Port.
g) Experience of some project management processes and experience of turning data to insight is preferred.
You may have experience of the following: e-Commerce Executive, Online Marketing Consultant, ecommerce Manager, internet marketing consultant, e Commerce Advisor, Travel Sector, Ecommerce Specialist, Website Manager, eCommerce Project Co-ordinator, etc
This vacancy is being advertised by , the UK`s leading Flat Fee Recruitment Agency. The services advertised by are those of an employment agency.
No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role. Ref: EWR
Position: Online Conversion Executive (eCommerce)
Location: Kettering, Northamptonshire
Salary: £25-27k Basic
COMPANY:
Affinion International Travel help many of the world`s largest companies enhance customer satisfaction and retention, acquisition and overall profitability by creating and managing custom programmes fully aligned with their brand and corporate values.
They are a leading travel loyalty and benefits company working within the B2B sector across both employee and consumer benefit and reward programmes
ROLE:
This role requires a strong and continually evolving understanding of Travel E-Commerce best practice and the mechanisms which can be deployed in order to achieve the highest possible conversion rates. This role will focus on all aspects of the user journey from the point they enter their search criteria until they embark on their travel experience.
Working with teams from across the business, this individual will take the lead in ensuring the online customer experience mirrors the quality of those interfacing with our contact centre. These improvements will be driven by the use of online reporting which this individual will produce and circulate to the appropriate stakeholders on a daily/weekly/monthly basis along with analytics-driven insights.
RESPONSIBILITIES:
a) To drive improvement in search to book conversion across all product journeys by researching, proposing and delivering improvements in the Travel Service Technology.
b) To drive items into the accepted list of projects; liaising with business experts to ensure their agenda is included in development schedule.
c) To drive items accepted into project list to completion, working through the approved project process to the point of delivery.
d) To attend new business meetings to ensure we can support all requirements within existing functionalities or drive programme to meet their requirements. Conduct yourself with appropriate levels of professionalism and industry knowledge and awareness.
SKILLS / EXPERIENCE:
a) Graduate Level.
b) Minimum 2 years in E-Commerce environment.
c) Experience of working within an online environment is essential.
d) Knowledge of the Travel Industry is desirable.
e) Ability to communicate about the online environment with all levels within AITL is essential.
f) Experience of supplier management will be desirable as this role will have key relationships externally with Hitchhiker, Comtec and Travel Port.
g) Experience of some project management processes and experience of turning data to insight is preferred.
You may have experience of the following: e-Commerce Executive, Online Marketing Consultant, ecommerce Manager, internet marketing consultant, e Commerce Advisor, Travel Sector, Ecommerce Specialist, Website Manager, eCommerce Project Co-ordinator, etc
This vacancy is being advertised by , the UK`s leading Flat Fee Recruitment Agency. The services advertised by are those of an employment agency.
No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role. Ref: EWR
