Night Auditor
- London, South East England
- Salary negotiable
- 34 applications
- Job type: Permanent, full-time
- Date:
- Reference: 21162854
For over a century The Ritz has been the benchmark by which other hotels are measured.
A fantastic opportunity has arisen within the Front Office Team; we are currently recruiting for an enthusiastic and self-motivated professional Night Auditor to assist with the smooth running of our busy operation on a full time basis.
As Night Auditor at the Ritz you will be responsible for providing a warm welcome to guests including late arrivals, and assisting with early departures. Reporting directly to the Night Manager, you will work closely with the management team ensuring that all relevant paperwork has been completed in order for a smooth hand-over at the end of your shift.
To succeed in this role you will have previous experience within a similar position, preferably within a 4/5 star property and have the confidence in dealing with guest complaints ensuring they are resolved to the guest’s satisfaction and in accordance with our standards and procedures.
The successful candidate will receive outstanding opportunities, training, career development, and recognition.
Essential requirements
- Night Audit experience is essential
- Excellent customer service skills
- Working knowledge of Opera
- Enthusiastic in delivering service excellence
- Possess the ability to work under pressure and have strong organisational skills
- Has a good command of the English language, both spoken and written
- Display a polite and professional attitude to internal and external guests
