New Business Consultant
- Warrington, Cheshire
- £16,000 - £18,000 per annum
- 2 applications
- Job type: Permanent, full-time
- Date:
- Reference: 21212006
Although Sales is part of the role, the primary function of the New Business Consultant is to ensure that the experience of all prospects is aligned.
Role Accountability's:
• Ensure all calls and emails are handled with empathy, enthusiasm, confidence and accuracy. Demonstrate a commitment to be helpful on each interaction. Follow through on promises.
• Ensure all calls and emails are handled with empathy, enthusiasm, confidence and accuracy. Demonstrate a commitment to be helpful on each interaction. Follow through on promises.
•Go out of your way to surprise prospective customers with outstanding service when they really need our help.
• Ensure that prospective customers are fully advised and supported through their decision-making process;
• Endeavour to co-ordinate all inbound and outbound communication to the new customer prior to handover to the Customer Experience Team.
• Proactively and enthusiastically work towards agreed targets and objectives.
• Ensure that the New Business pipeline is followed up and progressed, to provide help to prospective customers and generate new joiners.
• Understand contractors – how they work, what they most rely on and what value they can receive from working us, how we can best support them.
• Obtain and maintain a thorough understanding of our services in order to provide the highest level of advice and support.
Personal Profile
• A friendly and outgoing individual who genuinely enjoys dealing with people.
• Must demonstrate good attention to detail and have the ability to work to a high degree of accuracy.
• Preferably educated to A-Level standard
• An extremely positive and proactive approach to work with the ability to work under pressure and to deadlines.
• Ability to communicate effectively via face to face, over the telephone and written correspondence.
• Must possess a high level of personal motivation and initiative
• Ability to respond positively to working within a pressurised environment
• Ability to work well on an individual basis as well as being a strong team member.
Meridian Business Support are acting on behalf of our Clients as a Recruitment Agency.