This is the perfect, non-stop role for energetic people. Join us as a Customer Service Advisor and you'll deliver exceptional and inspiring customer service to all customers who walk into your coach station or Retail Travel Shop. You'll sell all National Express and add-on products, provide information and assistance to all customers using station and retail facilities, help passengers with luggage and support Drivers with boarding. W...
Giving customers the best possible experience is at the heart of our philosophy, here at National Express. As Coach Station Manager, you’ll play a vital role in making us their number one choice by providing outstanding customer service. Reporting to the General Manager, you’ll lead your team, providing coaching, development and inspiration. The goal? To create a safe and secure coach station where customers get excellent service. You...
Want to join the best in the business? You’ve come to the right place. At National Express, we’re proud to deliver value for money and a great experience, based on customer service, safety, comfort and reliability. As one of our Drivers, you’ll make sure we remain the number one choice by offering the very best customer service at every point. It means taking customers to their destinations, selling tickets, loading and unloading luggage an...
Want to join the best in the business? You’ve come to the right place. At National Express, we’re proud to deliver value for money and a great experience, based on customer service, safety, comfort and reliability. As one of our Drivers, you’ll make sure we remain the number one choice by offering the very best customer service at every point. It means taking customers to their destinations, selling tickets, loading and unloading luggage an...
This is the perfect, non-stop role for energetic people. Join us as a Customer Service Advisor and you'll deliver exceptional and inspiring customer service to all customers who walk into your coach station or Retail Travel Shop. You'll sell all National Express and add-on products, provide information and assistance to all customers using station and retail facilities, help passengers with luggage and support Drivers with boarding. W...
Summary Arrange channel crossings with Eurotunnel and ferry companies as required by operations. Liaising with operations as well as monitor cancellations and no shows. Key Accountabilities Arrange channel crossings with Eurotunnel and Ferry companies as required by operations. Liaising with operations, monitor number of cancellations and no shows. Input and maintai...
By giving our customers an outstanding experience, we’re making National Express their number one choice. It’s a team effort - and our Customer Service Advisors are on the frontline. The vibrant contact centre is based at Hagley Road in Birmingham city centre where there is never a dull moment You’ll provide detailed travel and ticket information over the telephone, using your initiative to solve any customer problems. In effect, yo...
Giving customers the best possible experience is at the heart of our philosophy, here at National Express. As Coach Station Manager, you’ll play a vital role in making us their number one choice by providing outstanding customer service. Reporting to the General Manager, you’ll lead your team, providing coaching, development and inspiration. The goal? To create a safe and secure coach station where customers get excellent service. You...
