Management Information Administrator
- Crawley, West Sussex
- £24,000 - £28,000 per annum
- 12 applications
- Job type: Permanent, full-time
- Date:
- Reference: 21152564
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Duration: Permanent
A superb opportunity has arisen within a reputable organisation, duties include:
• Sourcing, printing, collating, updating reports from core system within the business as required
• Weekly and monthly Key Performance Indicator production
• Management information analysis
• Manipulation of telecom reporting daily and ad hoc basis
• Creating Flow charts using Visio
• Provide administrative support to the Operations Manager
• Undertake general office procedures
• Devise and maintain a highly organised, easily accessible electronic library of reports
• In liaison with appropriate personnel, investigate complaints and claims as required
• Undertake fast but accurate data entry
• Any other reasonable duties as required.
COMPETENCIES: SKILLS AND EXPERIENCE REQUIRED:
• Strong analytical skills, demonstrates questioning abilities
• Strong administrative and organisational skills
• Accurate and thorough written communication skills
• Experience of working to targets and deadlines.
COMPETENCIES: KNOWLEDGE REQUIRED:
• Advanced Excel knowledge and application, including creation of pivot and look up tables, complex formulae etc.
• A good understanding of insurance practice
• A good understanding and application of Data protection Act and FSA compliance including Treating Customers Fairly principles
COMPETENCIES: BEHAVIOURS REQUIRED:
• Highly organised to quickly deal with high volume of work
• Consistently produces highly accurate work with attention to detail
• Able to work with minimal supervision
• Quick learner, who strives to continue to learn and gain more knowledge to enable the job holder to improve performance
• Ability to calmly work to strict deadlines under pressure
• Self motivated and enthusiastic
• Adaptable and flexible with a proactive, can do attitude at all times
• Articulate and clear verbal and written communication skills
• Highly professional approach at all times
• A supportive team player
PLEASE ONLY APPLY IF YOU CAN ANSWER "YES" TO BOTH QUESTIONS