Malta based customer service opportunities, PT, FT & contract

We are currently expanding our Malta Office and have a number of English speaking customer service opportunities available.
Please add to your covering letter if you are looking for Part-time or Full-time work. These are currently as a 6 month contract.

No relocation is provided, preference given to candidates already based in Malta

About Betfair
Passionate about sport, Innovative in our approach, Ready to be amazed, Betfair is a different sort of betting business.

Betfair is one of the world’s largest international online sports betting providers and pioneered the first successful Betting Exchange in 2000. The Betting Exchange, where customers come together in order to bet at odds sought by themselves or offered by other customers, has eliminated the need for a traditional bookmaker. Driven by world leading technology the company now processes over seven million transactions a day from its three million registered customers around the world. In addition to sports betting, Betfair offers a portfolio of innovative products including casino, exchange games, arcade and poker.

Find out how we cut out the middle man, transformed an entire industry and are on the way to becoming the go to place for online betting. Visit views.betfair.com, corporate.betfair.com, betfair.jobs and www.betfair.com
Passionate about sport, Innovative in our approach, Ready to be amazed, Betfair is a different sort of betting business.

Role Summary
We are looking for a multi-channel customer service operator. The Customer Service department is expanding rapidly due to the deployment of new customer engagement channels. The conduct of all activities operate in line with the Corporate Strategy to provide, "best value, service and protection," that ensures the adoption of best practice and protection of Betfair assets by applying effective information security practices during employment with the company.
Essential:

• Experience of using Microsoft Word, Excel and proficient in using social media.
• Passionate about sport.
• Must have an understanding and interest in on-line gaming and betting.
• High level of customer service orientation, with a proven ability to see problems through to their resolution.
• A proven team player with a 'can do’ attitude.
• Flexible approach to working in a dynamic and often hectic environment.
• Motivated by working towards set targets and objectives.
• Passionate about providing excellent service.
• Good organisational and multi-tasking skills.

Benefits:
• Private healthcare
• Flexible working
• Regular team outings
Special Conditions:

• Shift rotas and weekend work.
• Extensive training will be provided to ensure that you hit the ground running.