Italian speaking customer service advisors

REFER A FRIEND TO QUANTUM - IF YOU REFER A FRIEND TO OUR AGENCY AND WE PLACE THEM IN A JOB, YOU WILL RECEIVE A TREAT OF YOUR CHOICE FOR YOU TO ENJOY - ABSOLUTELY FREE AS A THANK YOU!!!

YOU CAN CHOOSE FROM THE FOLLOWING:

Meal for two at a City Centre Restaurant

Spa Day vouchers

Itune Vouchers

Cinema tickets

High Street vouchers

Would you like to work for a company that offers the following:

• £14,000 starting salary
• World class support and staff training
• Pension
• Private health care
• Free life assurance
• Financial Study Assistance
• On a busy and frequent public transport route
• Free off street parking near the location
• Generous discounts to florists, wine merchants, memberships etc
• 24 hour canteen which includes free beveridges all day!

If yes, please read on:

Responsibilities: 

Reporting to the team manager you will be involved in handling incoming calls in Italian and English.  This will involve claim handling and in some cases handling sensitive data such as credit card details.  In addition, you will be expected to dealing with incoming and outbound emails, faxes and letters.  The support is for Italian and English customers at the moment.

Requirements: 

• Exceptional spoken and written English and Italian.
• Experience of or aptitude for Customer Service
• A strong sense of urgency, initiative and competitive drive
• Able to prioritize and handle multiple projects with varying deadlines
• Be familar with and comfortable using the internet and email.
• You must be a good team player and have the ability to work under pressure.

Please do not apply for this position if you are not fluent in Italian and English.

Also we are currently recruiting for Customer Advisor with one or two of the following languages plus English:

Norwegian, French, Dutch, Swedish, Finnish, Danish, German, Spanish, Italian, Portuguese, Czech, Greek, Korean and Japanese.