Leading supplier of software solutions and information services to the public sector and local government, now requires specialist Managed Services (Data Centre) Manager to provide leadership on Technical Support for group’s Managed Services IT systems, and to manage the Managed Services Technical Support team who provide hands-on support of the systems that host the group's SaaS products. This will involve contact with delivery staff, customer...
Senior Service Delivery & Provisioning co-ordinator Manchester Up to £25,000 The role: Responsibility for the day to day activities to ensure that the department delivers high standards of service to its clients. Responsibility to action and track all client project and event creations, handle confirmations and service orders, project cancellations, project scheduling and customer enquiries, includin...
Software Development Manager required for a long established FTS250 company based in their Tyne and Wear site. The Software manager will be responsible for defining the strategy and direction of solutions development for their major projects. The primary focus and accountability is to ensure rapid development of high quality software solutions by applying defined software engineering practices. Working closely with r...
E-Channel Customer Service Manager My Leamington based client is urgently seeking to recruit an E-Channel Customer Service Manager. You will be responsible for strategically leading, motivating and developing a world class e-channel customer service team delivering an exceptional level of customer experience. Responsibilities include: Day to day management of the team ensuring a hig...
Organisation Description Head of Service Operations. £45,000 - £50,000 We are looking for a Head of Service Operations to ensure the effective running of the IT department within a fantastic global IT company. Job Description The successful candidate will be responsible for the running and coordination of the IT department, carrying out the activities and ...
My client is seeking a Service Delivery Manager to join their dynamic and organically growing team in London. The right candidate would need to be able to do the following:- Regularly meeting with customers to review service delivery performance and ensure customer satisfaction. Capturing service delivery issues and working with internal operational teams to address such issues Service improvement planning in...
As the sole supplier to the Leeds Teaching Hospitals NHS Trust, we are currently recruiting for a Radiology Systems Support Officer to work full time on a 6 months contract basis. The post holder will be responsible for system administration and the production and presentation of information reports on the Radiology Management Information System. In addition the post holder will also provide hardware and/or software support to Radiol...
Service Delivery Manager, Permanent, London James Chase Solutions is currently looking for a Service Delivery Manager for one of our successful London based clients. We need a passionate and articulate candidate to have overall responsibility for managing the relationship between the client and the company. Main Duties You will become the main point of contact for...
Customer Operations Manager (managed print services) Customer Operations Manager (managed print services). A global print solutions provider requires a Customer Operations Manager (managed print services) to manage a team of Service Delivery Managers developing and guiding the managed service strategy to ensure growth and customer satisfaction for the company’s managed services offering. The Customer Operations Manager (manage...
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Date: 18 May
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Bristol, Avon
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£45,000 - £60,000 per annum
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3 applications
Customer Operations Manager (managed print services) Customer Operations Manager (managed print services). A global print solutions provider requires a Customer Operations Manager (managed print services) to manage a team of Service Delivery Managers developing and guiding the managed service strategy to ensure growth and customer satisfaction for the company’s managed services offering. The Customer Operations Manager (managed pri...
Customer Operations Manager (managed print services) Customer Operations Manager (managed print services). A global print solutions provider requires a Customer Operations Manager (managed print services) to manage a team of Service Delivery Managers developing and guiding the managed service strategy to ensure growth and customer satisfaction for the company’s managed services offering. The Customer Operations Manager (managed prin...
Service Lifecycle Manager required with background in service introduction/service improvement/service operations/Service continuity to work as a Service life cycle management for its IP Networks function so will require a basic understanding of IP Networks, switches and routers is required by media Giant in South West London / Middlesex . This role will involve new service introduction to operational launch, but also the service im...
Our client is a true global leader that is currently undertaking a period of positive change and organisational development in their Humberside Shared Service Centre. The initial phase of recruitment is of a Purchase to Pay Service Delivery Manager who will drive the BPO contract for efficient transaction processing, along with leading and developing a team of 4 and ensuring that service meets agreed levels on a consistent basis. As...
Service Delivery & Provisioning Manager Manchester Up to £35,000 The role: Responsibility for the day-to-day management of the Service Delivery processes & team. Ensuring activities within the department are delivered to high standards of service to its clients. Responsibility to action and track all client project and event creations, handle confirmations and service orders, project cancellation...
PERMANENT VACANCY SERVICE MANAGER -LEADING MOBILE APPLICATION BUSINESS -CENTRAL LONDON £40,000-50,000 + PACKAGE An opportunity has arisen to work for a leading mobile payments/applications organisation as a Service Manager. Based in Central London, my client is growing at a rapid rate and is enjoying huge success at the moment. Role Manage the day-to-day operation of a portfoli...
Capita, FTSE 100 and leading Business Process Outsourcer, is seeking an experienced Program Service Delivery Manager to manage the projects service delivery function focused on delivering business solutions, which meet and exceed the customer’s requirements. Generating new opportunities, forecasting workload, stimulating change, managing budgets & costs Key Responsibilities include: Drafts and maintains policy, st...
Position: Service Manager / Technical Manager Location: Hampshire Salary: £35,000 - £45,000 (negotiable depending on experience) + Benefits Industry Sector Experience: Wireless / Data / Two-Way Radio / CCTV / Networking Our client is a leading provider of wireless business solutions. Established for over 25 years they have an excellent story to tell and their core products include Radio Comms / Wireles...
Service Manager Location: Bedford Salary: £32,000 - £40,000 The Capita Group Plc is the UK’s leading business process outsourcing company. Our goal is simple - to help our diverse customer base of public and private sector clients improve service to their customers. Capita One Technical Services provides technical expertise to Capita One and eStart ...
Principle Service Introduction/Transition/Implementation Manager An exciting opportunity has arisen for an experienced Principle Service Introduction/Transition/Implementation Manager to join a dynamic blue chip organisation based in the City of London and Peterborough. As a Principle Service Introduction/Transition/Implementation Manager to oversee all Service Introduction projects being undertaken by the Service Transit...
Service Delivery Leader Location: Bedford Salary: £28,000 - £33,000 The Capita Group Plc is the UK’s leading business process outsourcing company. Our goal is simple - to help our diverse customer base of public and private sector clients improve service to their customers. One Technical Services provide technical expertise to Capita One customers and to the Capita One business. This position has be...
Service Delivery Manager; ITIL; Public Sector; London - £42k A Service Delivery Manager is required by a major, high profile London based organisation. This brand new position is for an organisation that has undergone significant development over the past year, and is key to the long lasting heritage and regeneration of central London. The successful Service Delivery Manager will head up the service delivery functio...
Service Delivery Manager; Windows, Exchange, AD, London, £42,500 The successful Service Delivery Manager will oversee and develop the IT Service Management framework, with guidance from ITIL, the Service Delivery Manager will need to own, measure and progress the IT support requirements of the Company to ensure that agreed expectations are being met. There will be times when the Service Delivery Manager will need to take a...
Service Delivery Manager (SAP HR & Payroll) Birmingham Up to £45,000 + Capita Benefits Key Skills: (Service Delivery / SAP HR / SAP Payroll / SDM / ITIL / payroll / HR / management ) Capita Plc is the UK’s leading business process outsourcing company, we are a FTSE 100 business and we have 45,000 people employed with us and counting. Our goal is simple - to help our diverse customer base of public ...
As Service Manager you would be responsible for the operational relationship with clients. Your clients would be major Travel Management Companies and Travel Managers in large European or UK corporations. To succeed in this role you should be energetic, motivated, and result-oriented. You are disciplined with an astute business sense, superior communication skills and with a strong orientation towards customer satisfaction. You must ...
Customer Operations Manager - Service Delivery To £60,000 plus 20% Bonus, plus Benefits The client is a market leading provider of print and document management solutions comprising a blend of hardware, software and managed services, and are highly regarded in the industry. Their target market is diverse, and includes multi-national corporates across all sectors, through to the public sector. They are...
