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1st Line Support/Helpdesk jobs

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Service Desk Analyst / Helpdesk Analyst - 1st line / 2nd line - Windows 7 & XP, Office and Lotus Notes An urgent requirement has arisen for a Service Desk Analyst / Helpdesk Analyst experienced in 1st line / 2nd line supporting - Windows 7 & XP, Office and Lotus Notes, based in Halifax on a 6-8 week contract that may extend. Skill Requirement Tasks will include lower-level tasks such as...
Job Title: Service Desk Manager Hours: 9am - 6pm (element of flexibility required as it’s a 24/7 operation) Day Rate: £190pd Salary: £45k Location: Uxbridge and Hatfield + occasional visits to other supplier and office locations Length of contract: 6 - 12 months initially with possibility of perm Start Date: ASAP Responsibilitie...
Application Support / Service Desk Analyst urgently required to work in Wythenshawe, Manchester on an initial 6 month contract. You will be responsible for BAU 1ST / 2ND Line support, supporting new applications and providing end user training for applications. Escalation and timely resolution of Incident/Problems/Requests, IT and Network security, LAN/WAN, IP Telephony, Backup Systems, Global Remote Support, Support of standar...
We currently have a vacancy for an IT Helpdesk Support person to assist in a busy department, previous experience within a similar role is essential as is previous SAP skills. Must be able to give full support to the level of resetting and changing passwords, updating user ID's and PC build, configure and update. This is a full time position for a 12 months contract based on the outskirts of Stockton, a car is essential. ...
Service Desk Analyst Venn Group are currently working with a large organisation in Outer North London who require a Service Desk Analyst to join their busy team. Contract Details for Service Desk Analyst position: Rate: £100 - £120 per day (depending on experience) Length: 3 months The successful Service Desk Analyst will be responsible for: Providing 1st Line Support Escalating...
IT Service Desk Engineer (1st / 2nd Line Network Support), Abingdon, Oxford, Reading, Swindon, 3 Months + Extensions, £12-£16 per hour Ltd: IT Service Desk Engineer is urgently required by our client based in Abingdon to provide 1st and 2nd Line Support covering networking and internet based technologies. You’ll take calls from a range of customers within agreed SLA’s, logging calls, trying to solve or remote fix issues...
Application Support Analyst (Level 1) urgently required for an initial 7 month contract within the Oil & Gas You will be responsible for capturing incidents / queries, resolving where feasible, escalating to 2nd line where appropriate, tracking through to completion faults that cannot be resolved immediately. Providing Application Support, Data and Information Management services and Project Delivery activities for the Trad...
My client is seeking an IT Support Analyst to provide 1st line technical support for a 6 month contract; answering support queries via phone, email and face to face. This role will consist of managing the repair / install of desktop equipment, software and peripherals, including mobile telephones and tablets. This role requires someone with a high degree of customer service for all support queries and who can adhere to all service managemen...
  • Date: 6 days ago
  • Croydon, Surrey
  • £22,000 - £25,000 per annum
  • 62 applications
IT Support Engineer- £22,000-£25,000k- Croydon Our client is looking for a personable and bright individual to join their busy IT team. Duties include but are not limited to; - Providing 1st line support - Changing tapes and checking backups - Resolving onsite end user issues - Working with Symantec and AntiVirus - Use of Lotus Notes This is an initial 1 year contract w...
  • Date: 30 April
  • Bristol, Avon
  • £20,000 - £21,000 per annum
  • 41 applications
Working within the education sector, this is a great opportunity to build on your Help Desk experience. This is a contract placement initially 8-12 months You must possess a minimum of 6 months plus prior Help desk experience This is a first line support role The contract starts in June Please do not hesitate to apply to secure this role ...
An SC Cleared Helpdesk Support Analyst is required for a contract role based in London for a 10 months duration. The Support Analyst will be required to provide technical support to users and resolve incidents at 1st/2nd Line level or escalate to 3rd Line as required, as well as creating and managing user accounts on Active Directory and Exchange, and build and configure hardware. The ideal candidate will have: Exp...
Job Title: 1st Line Support / Desktop Support Location: Peterborough Salary: £10-14 per hour My client, a large employer in Peterborough, is looking to recruit a Desktop Support Analyst on a 6 Month contract. This role will see the successful applicant working on projects, and experience of working on a Windows 7 project is highly desirable. Key Skills Required: Active Directory Desktop Su...

10 jobs matching this search were posted in the last week

  • Date: 29 April
  • Bristol, Avon
  • £20,000 - £21,000 per annum, pro-rata
  • 61 applications
We are currently recruiting for an IT Help Desk advisor to join our client in North Bristol on a contract basis. You should have a minimum of 6 months previous IT Helpdesk experience along with exceptional customer care skills. Your role will involve dealing with in-bound queries, update and giving advice regarding log-in details and password changes and other 1st line support queries. Salary £20,000 - &...
Team members will be engaged in some or all of the following: • Project Managing the full end to end of the support • Incident Management – Tier 3 support • Problem Management – Root Cause analysis • Capacity monitoring of the DM systems and planning upgrades • iManage Worksite Applications Server Monitoring and Support • IManage Filesite, EMM and Offsite Desktop Software Support • Monitoring a...
  • Date: 26 April
  • Bristol, Avon
  • £20,000 - £21,000 per annum, pro-rata
  • 49 applications
We are currently recruiting for an IT Help Desk advisor to join our client in North Bristol on a contract basis. You should have a minimum of 6 months previous IT Helpdesk experience along with exceptional customer care skills. Your role will involve dealing with in-bound queries, update and giving advice regarding log-in details and password changes and other 1st line support queries. Salary £20,000 - &...
Service Desk Analyst - Office / Microsoft / Citrix / AD - Derby We are currently recruiting for a Service Desk Analyst, for one of prestigious Microsoft Service Providers based in Derby on a 3 month contract, with the potential to go indefinitely. The position will be a part of the core technical service desk; the key objective is to ensure that support calls are resolved within Service Level Agreements (SLA) where possible and where...
One of my leading clients is looking for an IT Support Assistant for a fixed term contract based in Redhill. The salary is between £22,000 and £24,000 depending on experience. The successful candidate is needed to provide follow up support after new IT system roll out, to support users on current software and procedures and ensure users make best use of systems and to establish and provide/report further staff training requi...
Servicedesk Analyst: Chiswick 1st and 2nd line support Windows, XP, 7, Office 2010, AD, Exchange, server 03/08 An urgent requirement has arisen for a Servicedesk Analyst based in Chiswick on an n initial 4 week contract. You will have a minimum of 5 years commercial experience, have excellent communication skills, be customer focus and the ability to deal with all levels of users, including VIP’s. You will b...
This is a 1st line phone support role with a focus on first line remote fix. Applicants must have worked in a large complex environment with mature IT service management (ITIL). They must have excellent communication skills (both written and verbal), strong troubleshooting skills (Windows XP, Active Directory, PC Hardware, and Office) and able to cope with working under pressure and dealing with ambiguity (supporting 500+ app...
A Security Cleared Service Desk Analyst is required for a contract role based in the West Midlands for an initial 3 months duration. The Service Desk Analyst will be required to provide first line IT support in a secure environment, resolving where possible and escalating otherwise, on a large scale IT Transformation project. The ideal candidate will have: Knowledge and experience using BMC Remedy Service Management...
Our client, a prestigious NHS Organisation based in the South of England has an urgent requirement for a Service Desk Technician. This exciting opportunity has come available to support the expansion of the IT team. The Service Desk Technician`s responsibilities will include: Delivering 1st line support to a number of sites across the local areas Provide PC Support to users Basic trouble shooting Remo...
1st & 2nd Line Support/Helpdesk/Service Desk Analysts Extra Technology is currently recruiting on behalf a large multi-national organisation for a number of 1st & 2nd Line Support/Helpdesk/Service Desk Analysts to support their global internal user base. Candidates will be responsible for providing support to users over the phone, through e-mail and remotely across hardwar...
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