We are looking for an experienced individual committed to delivering excellent customer service to give advice and information of a technical nature to customers aimed at ensuring their absolute satisfaction and to give support to the customer services team. The successful applicant will be able to demonstrate a friendly and professional telephone manner and experience in a technical support/problem solving environment where they take owner...
Have you worked on a busy Helpdesk? Handling inbound calls? Do you have 1st Line experience? Competive £18,000 - £25,000 per annum. We are looking for a Helpdesk Operator for an established company in Knutsford? You will be working in a busy friendly team environment and will have full training and support. About the Role: - You will handle inbound calls fr...
Organisation Description A respected and well known provider of leading-edge hardware systems and networks are currently recruiting for an Onsite Support Technician to be based full time at their clients site in Manchester. The ideal candidate will be working alongside the sites own ICT staff and will liaise between the client and support teams. They will be responsible for dealing with hardware and softwa...
A successful, value-added IT company are looking for a 1st Line Helpdesk Support Analyst to join their team. As the primary helpdesk analyst, you will report directory to the Technical Director and be responsible for ensuring all helpdesk calls are answered and managed within appropriate Service Level Agreements. Your role may also extend to supporting the internal systems of the company and the development team with thor...
Position: IT Engineer (Web Services) Location: Stockport, Cheshire Salary: £24,000 - £27,000 Our Client CDL is a leading independent software house supplying systems to the insurance industry. Due to expansion, they are recruiting for a Web Services Engineer who can demonstrate the drive and commitment to progress to a senior level.<...
Bibliotheca is the world’s largest company dedicated to the development, deployment and support of library technology solutions, designed to improve operational efficiency and enhance customer service. We focus on public, private and academic library markets. Our reach extends across the globe, with direct operational offices in North America, Europe and Australia, together with a range of distributors covering Asia,...
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Date: 11 June
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Manchester, Lancashire
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£20,000 - £25,000 per annum, negotiable, pro-rata, inc benefits, OTE
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49 applications
1st Line Telecommunications Support Our client is a telecommunications business providing business grade Voice over IP telephony solutions to client across the UK. The company started in 2000 and has grown to be one of the premier business grade providers of VOIP telephony solutions. The role is to support and assist our business users who utilise the Voice over IP and SIP network for telephony services. In addition...
Product Support Engineer - Gaming Industry - Manchester - up to £25,000 depending on experience We urgently requires a Product Support Engineer with 1 year experience in an IT related support role to join my clients product support team. The company My client is the market leader in supplying Virtual Gaming events to the gaming industry both nationally and globally. Their Virtual Gaming eve...
Manpower is currently recruiting for Network Provisioning Agents on behalf of one of the UK's leading providers of broadband, mobile and talk services. This role provides Provisioning Support on our Network Products. The primary purpose is to support orders on all products through the relevant order life-cycle ensuring the order KPIs and SLAs are fulfilled. Reactive tasks include supporting reseller queries which ar...
Exciting opportunity to join a successful company, as part of the outbound team. You will thrive on working in a facts paced, dynamic telesales environment- making outbound calls to potential customers, booking meetings and exceeding targets. The most successful outbound telesales agents have the following skills and attributes, Outbound Telesales experience Articulate and professional phone manner Enthus...
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Date: 7 June
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Manchester, Lancashire
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£20,000 - £25,000 per annum, negotiable, pro-rata, inc benefits, OTE
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36 applications
1st Line Telecommunications Support Our client is a telecommunications business providing business grade Voice over IP telephony solutions to client across the UK. The company started in 2000 and has grown to be one of the premier business grade providers of VOIP telephony solutions. The role is to support and assist our business users who utilise the Voice over IP and SIP network for telephony services. In addition...
First line support, IT Service Desk, Helpdesk, IT Support, PC Support, Resolution of incidents at 1st line, act as single point of contact for all IT related requests and incident reporting using call logging system, logging calls with 3rd parties, incident management, managing queues. Work to SLAs. Network basics, mapping network drives, remote controlling PCs, network troubleshooting, default builds, password resets, login troubleshooting...
Would you like to work for a leading managed services business that provide an end-to-end comprehensive portfolio of services to ensure that organisations fully optimise their spend on IT operations. Calyx employ around 230 staff and supports more than 800 public and Private Sector customers from its three UK offices. Deciding to join Calyx could be the best career decision you ever make. The Role To provide Caly...
About The Company: Working in Oldham, we are looking for a Software Helpdesk Support Consultant to provide technical helpdesk support for SQL software applications across a wide customer base. This is a superb opportunity for someone who is looking to develop their skills within a national company who offer excellent support and promotion opportunties. About The Role: The role is to provide suppo...
IT Customer Service - IT Call Logger (Central Manchester, 6 month contract) Skills: IT Support, Call Logging, Customer Service, IT Helpdesk, Customer Support, ITIL Our central Manchester based client is seeking someone for an immediate start with phone interviews being conducted Thursday and Friday this week. As a result of recent business acquisitions they are looking for some to join t...
