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IT Support Technician

  • Potters Bar, Hertfordshire
  • £20,000 - £25,000 per annum, negotiable, inc benefits
  • 100+ applications
  • Job type: Permanent, full-time
  • Date:
  • Reference: 21164893
Posted by Support Services Group

smart10 Ltd are one of Hertfordshire's fastest growing and most dynamic recruitment companies.  We are an energetic team of professional and smart consultants who are committed at exceeding our clients expectations.  

Job Title:  IT Support Technician

Location:  Potters Bar, Hertfordshire

Salary:  £20,000 to £25,000 p/a

Contract: Permanent - Full time (Mon to Fri 9am to 5.30pm

A Challenging new opportunity has become available within this fast expanding organisation based in Potters Bar.

Our client are a forward thinking, professional run organisation who are keen to find an experienced IT Support Technician to join their expanding in-house IT Department. They are seeking a professional individual who is passionate about the IT Sector and has the abilities to provide both 1st and 2nd line support, to a range of in-house departments.

The successful candidate for this role must be confident and have excellent interpersonal skills, to ensure both a professional and efficient service is provided at all times.

Duties will include:

  • Day to day support to approximately 80 in-house users
  • Documentation of support procedures
  • Management of active directory (users, distribution and security)
  • User administration
  • set up, installation of maintenance of computer hardware and software
  • Support users of their in-house support systems
  • Liaise with third party vendors, suppliers and developers
  • Support of Microsoft office products
  • Trouble shooting and resolution of hardware and software issues
  • Deployment of bespoke applications, in addition to standard windows office suite

 Required Skills:

  • Microsoft, Cisco, or Comptia vendor's qualification
  • Anti-virus systems
  • Good knowledge of virus operating systems (XP, Vista, Windows 7)
  • Good knowledge of Microsoft office products
  • Active directory and DNS
  • Printer set up and trouble shooting
  • Basic system administration of windows servers

 Desired Skills:

  • College diploma or Degree
  • Server 2003/2008 administration
  • SQL Server 2008 administration
  • Knowledge of TCP/IP routing and switching
  • Exchange 2010Remote Access set-up and trouble shooting
  • Antivirus systems

If you strongly feel you have the skills, experience and qualifications for this opportunity, then we want to hear from you!