IT Scheduler

IT Schedulers - An experienced IT Scheduler is urgently needed to join a busy team that schedules a high volume of jobs daily.

You will be responsible for logging and updating IT requests onto the call management system, allocating those jobs to engineering teams and ensuring the completion of those requests within service level agreement. To succeed in this role you will ideally have previous scheduling experience combined with excellent administration, organisational and planning skills.

You will also need to have the following:
- The ability to prioritise & organise your own work
- A customer focused approach that enables you to build rapport and earn trust
- A desire to take ownership of incidents/issues until they are fully resolved
- The ability to remain calm whilst working under pressure as you will be handling a high volume of requests.
- Proven ability to resolve routine problems with established solutions, as well as to apply your initiative to non-standard situations.
- Excellent oral & written communications skills
- A good understanding of MS Office packages

Although you will ideally have IT scheduling experience you will also be considered if you have significant administration and coordination experience gained in a customer facing role in a corporate environment.

This is an excellent opportunity to progress your IT scheduling experience within a profiled corporate environment. If you are interested in this role please apply immediately.

Probe Resources Ltd is operating as an employment business for this vacancy.