Internal Account Manager

Our client based in Thirsk is looking for an additional Internal Sales team member to support their continued growth .  

The successful candidate will have at least a minimum of 2 years experience working within a Sales role, have established working Sales techniques and be competent at closing sales via the telephone.  They will possess excellent computer skills with experience of Microsoft Word and Excel at a proficient standard, with accurate typing skills. Preferably the candidate will have some experience of the Outdoor industry.

Duties will include:-

-          Establishing excellent working relationships with existing and new customers.

-          Take incoming calls from customers, inputting orders whilst up selling at every opportunity.

-          Callling customers to attain a sale, whilst actively selling all offers, promotions and campaigns.

-          Work alongside the External Account Managers to support them in their role in order to maximise sales.

-          Run and Analyse reports in order to self target sales.

-          Hit set targets and deadlines by planning workloads around the unpredictable nature of incoming calls.

-          Support Customers by answering quickly and efficiently questions regarding stock levels, delivery dates, technical information, prices, product specifications, order status etc.

The company is looking for a reliable, trustworthy, highly motivated person who is driven to sell. They must be able to work as an individual and as a team, whilst working under pressure and within strict guidelines. Communication skills are vital in order to pass on accurate information in a clear, concise and confident manner, mainly via the telephone. Therefore exceptional listening skills are essential. Candidates also need to be methodical, analytical and clear thinkers in order to mentally process information efficiently.

For the successful candidate the company will offer a comprehensive remuneration package including a good base salary, commission opportunities, plus 23 days holiday per annum. In addition they also offer a 7% non- contributory pension scheme as well as a discretionary performance bonus (after 12 months).