Intelligence Researcher Insurance Fraud

As a result of growth, our well established and respected client has a vacancy for Intelligence Researchers.  The role will support the delivery of first-class counter fraud services to the UK insurance industry. 

The successful applicants will be responsible for:

• Conducting initial review and triage of Cheatline intelligence to identify sources of productive intelligence
• Researching triaged Cheatline intelligence and produce reports for dissemination to customers
• Efficient delivery of Level 1 and Level 2 Customer requests in accordance with SLAs
• Efficient response to DPA requests for law enforcement
• Identifying potential intelligence development opportunities from Level 1 & 2 requests, Cheatline and DPA requests 
• Supporting the analytics team with feedback to the analytics output, to measure the benefits to customers
  
  • Delivery of ad-hoc research for internal stakeholders

The successful applicants need to have:

• Minimum of 12 months experience of insurance claims handling or similar investigative experience
• Experience of producing clear and concise written reports/ summary fraud intelligence / risk / process review briefings
• Demonstrable track record of research capability
• Evidence of adapting research and analytical skills to changing roles, environments, etc.
• Demonstrable track record of problem solving through analysis
• Experience of dealing with people over the telephone
• Familiarity with analytics systems and associated process needed to identify suspect patterns of activity in large data clusters
• Familiarity with the relevant processes and data requirements of external / law enforcement stakeholders
• Competent in the use of Word, Excel, PowerPoint, email and the internet
• Knowledge of insurance fraud and other forms of financial crime
• Understanding of the regulatory framework applicable to the insurance industry
• High degree of competence in the use of on-line search facilities (e.g. Experian, Equifax etc)

Due to the large number of responses we receive it is not always possible to respond to every application.  We will only contact those candidates short-listed for this role.  If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion.   If you wish to apply for further roles please do so.  We will retain your details on file and contact you should a suitable vacancy become available.