Human Resources Business Advisor

We are currently recruiting for an award winning organisation in Kings Hill Business Park that are seeking to recruit an experienced HR professional to join their team on a 9 month contract covering maternity. This role would suit applicants that are CIPD qualified or have an extensive background in HR (ideally within financial services and call centre industry).

You will provide day to day support to line managers within the business on operational HR matters. The support will be primarily for the Team Leaders and Managers within set departments.

The role:

To be the main point of contact for HR issues for team leaders and managers

Responsible for working alongside the other HR Business Advisors to support recruitment

Placing of internal and external adverts

Sourcing and screening of candidate applications according to business criteria

Liaising with preferred recruitment agencies and other recruitment sources to maintain a pipeline of talented candidates

Telephone interviewing

Coordinating of assessment centres on a three month rotation basis

Coordinating all correspondence during the recruitment process to ensure a professional candidate experience including producing offer paperwork for new joiners

Coordinating the "onboarding" process for new joiners

To provide operational advice and support to the business on HR issues including;

Absence management / Performance management / Probation reviews / Flexible working requests / Maternity and paternity requests / Change management / Appraisal, KPI, salary and bonus review processes

Production of reports and analysis of data for client group

Supporting line managers with formal processes including coordinating hearings, drafting related correspondence and recording of notes

To respond to emails sent to HR inboxes in conjunction with the other HR Business Advisors

To liaise with the payroll team for remuneration or benefit changes within the client group

Process changes of terms, movers, leavers and any other contractual changes within client group including updating of HR Snowdrop and other systems

To maintain up to date knowledge of UK employment legislation, market conditions and HR best practice

Skills / experience required:

Must be CIPD qualified (MCIPD or CIPD Cert) and/or have experience of working in a similar generalist HR role at a similar level

Excellent communication and interpersonal skills

Credible at all levels with a focus on service delivery

Good commercial knowledge of a financial services / call centre environment

Experience of using Snowdrop would be a distinct advantage

Proactive and solutions focused

Able to work at pace and with adaptability

Team player

You must meet the set criteria above to be considered for this role.

Pearson Whiffin Recruitment is acting as a Recruitment Agency/Business in relation to this role.