Human Resources Administrator

New Era Cap Company is an international lifestyle brand with an authentic sports heritage.  We are embraced by the individuals, athletes and artists with the courage to walk their own path.  We believe in self-expression.  And we encourage people to FLY YOUR OWN FLAG™.

Responsible for all HR administrative support to the Human Resources Director EMEA.

Responsibilities:

• Completes letters of employment for all new starters up to Manager Level, sends out offer letters and contracts, ensures reference requests and medical questionnaires are obtained and any appropriate follow-up action is taken.
• Ensures all personnel record files are up to date and accurate at all times.
• Completes all administration regarding contract variations, maternity / paternity leave requests, absence / performance management
• Takes meeting notes when required during disciplinary and grievance hearings
• Manages the on-boarding process - sending out surveys and monitoring response, organises orientations schedules for new starters
• Provides Payroll with monthly reports on new starters, employee changes and hourly staff pay.
• Manages the administration of employee benefits including pension plan and private medical insurance.
• Assists with all recruitment requirements - including setting up interviews and managing correspondence to candidates.
• Advising manager and employees on general employment law queries, Company policies and procedures and escalating to the HR Director when appropriate
• Arranges and books training courses for employees and maintaining all training records
• Monitoring probationary periods and liaising with managers to confirm / extend / not confirm probationary
• Maintains accurate records of employees’ holidays and sick leave.
• Manages the long-service awards programme.
• Collate and log all end of year performance reviews
• Provides support with creating employee data reports and metrics as required.
• Handle confidential information.
• Provide organisational support for all staff events, such as Christmas party

Knowledge and Experience:

• Be able to demonstrate through previous experience of high level administration.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations.  Position continually requires demonstrated poise, tact and diplomacy.
• Experience with coordinating detailed travel arrangements for multiple travellers
• Must be skilled in a variety of computer software applications in word processing, spreadsheets, database and presentation software (MSWord, Excel, PowerPoint)
• Knowledge related to use and operation of standard office equipment.
• Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.  Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Excellent communication and organizational skills.
• Have a highly professional manner.
• Experience within a HR department is essential
• Some travel domestically and internationally may be required