Home Manager

KEY RESPONSIBILITES

• To ensure that quality standards are maintained and to strive for continuous improvement at all times.
• To practice maximum integrity in all dealings with clients' personal and financial affairs to build and sustain trust.
• To effectively manage Home staff through coaching, mentoring and personal development to inspire, motivate and lead the team, dealing effectively with performance issues when they arise.
• To assess and maintain the correct number of staff for the Home through robust rostering and maintenance. To recruit appropriate staff where necessary. To be ‘on-call’, for emergencies, which may arise, and to cover shifts if all other avenues have been exhausted.
• To maintain firm budgetary control within the Home through regular monitoring of expenditure.
• To manage effective relationships with residents, their families, people within the local community and with professional colleagues.
• To provide reports and updates on the Home's performance and development, as required.
• To optimise operational efficiency and cost effectiveness within the Home.
• To effectively monitor the planning and continuing evaluation of care.
• To adhere to, and implement, all HR policies and procedures.
• To actively market the Home and promote a positive, personal and professional profile within the local community, ensuring the good reputation of the Home at all times.
• To ensure the staff receive appropriate training in all aspects of their work, and are given help and guidance where appropriate. In conjunction with Learning & Development Facilitators, to promote effective training and development and maintain up to date records.
• To understand, and ensure the implementation of, the Home's Health & Safety policy, and Emergency & Fire procedures.
• To be responsible for infection control. To monitor and review accident reports, ensuring regulatory bodies and senior managers are informed of incidents when necessary e.g. Health Authorities/Boards, Environmental/Public Health etc.
• To ensure compliance with all internal and external regulatory requirements. To prepare draft responses to external Inspection Reports for approval by the responsible person prior to issue.
• To control the ordering and administration of drugs within the Home and to maintain the necessary records as and when required by the regulatory authorities.