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3

HCL Insurance BPO Services Limited jobs

HCL is a $5 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT...
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  • Date: 5 days ago
  • Romford, Essex
  • £17,000 - £19,000 per annum
  • 24 applications
Key Tasks and Responsibilities To respond to verbal enquiries received from policyholders, IFA's and third parties. Process all calls to the agreed quality standards for correctness and fairness. To ensure that all enquiries are recorded correctly on the Company Work Management System. To refer any customer complaints to the relevant department in a professional and timely manner in order to maintain good...
We are looking for a trainer to join our Learning and Development team.Do you have experience of ...... Contact Centre/ Administration training background Experience of coaching Team Leaders Dealing with Audit actions internally and from external clients Inductions including online applications Embedding the "Grow" model Coaching and Train the Trainer sessions Quality ass...
Profile/Summary of Role:  Ensure complaints are investigated and dealt with in accordance with company policy, regulation and through agreed procedures The Person (Skills required): e.g.  Communication skills; Teamwork; Protect Management; Time Management. Knowledge of life and pensions Generic knowledge of Financial Services and or life and pensions Excellent co...
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