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The position of 1st Line Help Desk Analyst is to provide day to day IT support services to company clients. Adhere to strict Help Desk SLA's as outlined in induction and Help Desk manual. Answering phone calls professionally with enthusiasm as per induction. Log received calls via telephone &...
THE COMPANY HIGHLY SUCCESSFUL, MARKET LEADING, INNOVATIVE AND PROGRESSIVE THINKING ORGANISATION THE ROLE (RELIABLE) 1st LINE HELP-DESK PROFESSIONAL BASED IN Slough - FREE ON SITE PARKING/EXCELLENT TRANSPORT LINKS KEY SKILLS Previous experience of dealing with 1st line (IT) Help desk queries Experience...