Role: INBOUND CUSTOMER SERVICE ADVISOR - DUTCH Reporting to: Customer Services Manager Location: London The Role Working within a busy professional Telecomms based call centre, focusing on quality of service and extensive data capture. Opportunities to gain extensive experience of multi national products and increase your multilingual skill set.</...
Job Description: LycaTravel is the corporate travel business of the Lycatel Group, best known as Lycamobile, the world’s leading Mobile Virtual Network Operator, which serves nearly 30 million customers in seventeen major international territories around the world. LycaTravel represents a recent investment by the Group in a range of complementary service businesses to support the Lycamobile customer proposition. Travel is...
Role: CALL CENTRE QUALITY ANALYST - Scandinavian Reporting to: QUALITY ASSURANCE MANAGER Location: London The Role Working within a busy professional Telecomms based call centre, doing live and remote call monitoring , documenting call behaviours and providing necessary feedback. Key Responsibilities: Participating in design of call monitoring formats and qua...
The Role The In House Recruiter is responsible for the successful delivery of all resourcing requirements within their designated areas. Duties will include: - Plan for and identify open positions - Assess and interview candidates - To conduct assessment & selection activities - Oversee offer and hire process - To carry out administrative duties and recordkeeping <p...
Duties determines what goods, services and equipment need to be sourced; devises purchasing policies, decides on whether orders should be put out to tender and evaluates suppliers? bids; arranges for quality checks of incoming goods and ensures suppliers deliver on time; interviews suppliers? representatives and visitstrade fairs; researches and identifies new products and suppliers; ...
Job Description: LycaTravel is the corporate travel business of the Lycatel Group, best known as Lycamobile, the world’s leading Mobile Virtual Network Operator, which serves nearly 30 million customers in seventeen major international territories around the world. LycaTravel represents a recent investment by the Group in a range of complementary service businesses to support the Lycamobile customer proposition. Travel is...
Role: INBOUND CUSTOMER SERVICE ADVISOR - SPANISH Reporting to: Customer Services Manager Location: London The Role Working within a busy professional Telecomms based call centre, focusing on quality of service and extensive data capture. Opportunities to gain extensive experience of multi national products and increase your multilingual skill set....
Sales Executive role required for our Growing Travel Business in London. Are you able to work on your own initiative to achieve targets? Do you have excellent written and verbal communication skills? Are you enthusiastic, self motivated, take pride in your work and relish undertaking new challenges? Job Purpose: To generate, qualify and book face-to-face appointments with new leads while ensuring the business profile is su...
We are looking for a talented Online Sales and Marketing executibve to join out Growing Business. Ideally we would like to speak to people with Travel Expereince. The main focus of the role will invlove. The successful candidate will be responsible for:- Managing all paid search and display programs, in conjunction with Lycafly's digital agency- Managing all SEO programs, including link building, in conju...
Role: INBOUND CUSTOMER SERVICE ADVISOR - USA Reporting to: Customer Services Manager Location: London The Role Working within a busy Professional Telecomms based call centre, focusing on quality of service and delivering world class customer service to customers located in the USA. Job Description Receive incoming calls from customers, responding to the...
Role: INBOUND CUSTOMER SERVICE ADVISOR - TURKISH Reporting to: Customer Services Manager Location: London The Role Working within a busy professional Telecomms based call centre, focusing on quality of service and extensive data capture. Opportunities to gain extensive experience of multi national products and increase your multilingual skill set....
Role: INBOUND CUSTOMER SERVICE ADVISOR - GERMAN Reporting to: Customer Services Manager Location: London The Role Working within a busy professional Telecomms based call centre, focusing on quality of service and extensive data capture. Opportunities to gain extensive experience of multi national products and increase your multilingual skill set.<...
Job Description & Person Specification Role: Call Centre Advisor (Apprenticeships) Reporting to: Customer Services Manager Location: London Company Profile Lycatel is the global market leader in the prepaid international calling card market present in 16 countries worldwide. Lycatel offers a broad product portfolio comprising of prepaid telephony solutions including ca...
Role: CALL CENTRE QUALITY ANALYST - English Reporting to: QUALITY ASSURANCE MANAGER Location: London The Role Working within a busy professional Telecomms based call centre, doing live and remote call monitoring , documenting call behaviours and providing necessary feedback. Key Responsibilities: Participating in design of call monitoring formats and q...
Role: INBOUND CALL CENTRE ADVISOR - PORTUGUESE Reporting to: Customer Services Manager Location: London The Role Working within a busy professional Telecomms based call centre, focusing on quality of service and extensive data capture. Opportunities to gain extensive experience of multi national products and increase your multilingual skill set.</...
