Fraud Analyst

Our client is a leading and established insurance company is actively recruiting for an Fraud Analyst.

• Screening suspect motor claims (including bodily injury) against known fraud indicators and other risk factors, identifying cases where investigation is required.
• Utilising specialist data mining/fraud management software; working the daily alerts and assisting with the upkeep and development of the rules.
• Utilising a variety of desktop tools (CUE, MIAFTR etc) as well as various internet checks and databases to assist with claimant profiling and to determine the direction of the investigation.
• Screening and handling Section 29(3) Data Protection Act requests for information.
• Filtering incoming market intelligence, ensuring data is handled and routed correctly.
• Assisting with the production of fraud statistics, Management Information and root cause analysis.
• Ensuring compliance with all regulatory requirements (including DPA and "treating customers fairly" principles).
• Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter.
• Developing and maintaining effective relationships with colleagues and business partners.
• Pro-actively managing personal training and development requirements

Experience and Skills

• Minimum of 2 years motor claims experience.
• Good knowledge of the Data Protection Act.
• Good market knowledge.
• Good knowledge of MS Word, Excel and Access preferred
• Good commercial awareness.
• Knowledge of regulatory framework relating to Claims.
• Experience of fraud investigation and/or analysis would be beneficial although not essential.

They are a dynamic and innovative company that offer excellent benefits and working environment.  This is a great opportunity for candidates looking for a new challenge in a company that offers security and long-term career prospects.