Fluent Dutch Customer Support
- Surrey, South East England
- £20,000 per annum, inc benefits
- 0 applications
- Job type: Permanent, full-time
- Date:
- Reference: 23021202
Fluent Dutch Customer Support - Surrey
Our Client, a leader in their field is looking to recruit a fluent Dutch/English speaking Customer Support Exec.
Main purpose of the role:
To maximise on all sales opportunities coming into the Global Customer Service Centre (GCSC).
To provide a high level of customer service at all times to internal and external clients in the appropriate territory.
To live the Customer First and Solution Focused company values, taking responsibility and ownership of queries as well as a proactive approach to identify the needs of a given client / company, responding accordingly.
Key accountability's include:
Account Managing Customer accounts including proactive outbound calling.
Responding to all incoming enquiries via phone , email etc.
Maximising on all sales opportunities by up/cross selling where appropriate.
Managing the Client database ensuring all customer information is correct and up to date.
Adhering to set KPI's and SLA's.
We are seeking applicants with:
Fluency in Dutch and English (spoken and written).
Previous experience in a customer orientated environment.
Confident, articulate phone manner.
Experience of working towards and achieving targets.
The ability to work under pressure.
Good MS Office skills.
If you are interested please contact Claire on or emailing your CV to . Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at
Our Client, a leader in their field is looking to recruit a fluent Dutch/English speaking Customer Support Exec.
Main purpose of the role:
To maximise on all sales opportunities coming into the Global Customer Service Centre (GCSC).
To provide a high level of customer service at all times to internal and external clients in the appropriate territory.
To live the Customer First and Solution Focused company values, taking responsibility and ownership of queries as well as a proactive approach to identify the needs of a given client / company, responding accordingly.
Key accountability's include:
Account Managing Customer accounts including proactive outbound calling.
Responding to all incoming enquiries via phone , email etc.
Maximising on all sales opportunities by up/cross selling where appropriate.
Managing the Client database ensuring all customer information is correct and up to date.
Adhering to set KPI's and SLA's.
We are seeking applicants with:
Fluency in Dutch and English (spoken and written).
Previous experience in a customer orientated environment.
Confident, articulate phone manner.
Experience of working towards and achieving targets.
The ability to work under pressure.
Good MS Office skills.
If you are interested please contact Claire on or emailing your CV to . Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at
