Deputy Manager at YHA Swanage

Deputy Manager - YHA Swanage - Live out - Permanent - Full Time Hours

Start Date: July 2013
Closing Date: 14th May 2013

We are looking for a talented individual to join our team as Deputy Manager at YHA Swanage.

This vital role is responsible for supporting the Hostel and Function Managers to deliver excellent customer service throughout the business while increasing profits.

In the absence of the Hostel and Function Managers you will deputise providing support and
guidance for the other members of the team.

If you’re looking for an exciting challenge outside the standard nine-to-five, then working for YHA could be the job for you.

Required Experience

In order to be a great Deputy Manager we are looking for
people who can:

• Lead, develop and mentor others

• Show a good understanding of YHA, the hospitality industry and current tourist industry standards

• Put the customer at the heart of everything we do

• Demonstrate they have the Spirit of YHA:

- Sustainability - Positively caring about your working environment and taking actions to protect it

- Passion - To be 'bold and proud’ of working for YHA and delivering our Charitable Objective

- Innovation - Always looking for ways to improve

- Responsibility - Taking ownership of your development and performing to the best of your ability

- Inclusivity - Encouraging participation from all

- Trust - Being reliable, resourceful and trustworthy with everyone you meet

Salary & Benefits

Our award winning benefits package includes:

• 29 Days Holiday

• Free Simply Health Cash Plan

• Exclusive Retail Discounts

• Free YHA Membership

• Free Hostel Stays

Employer Description

YHA is a charity with a clear
mission: to inspire all, especially young people to broaden their horizons
gaining knowledge and independence through new experiences of adventure and
discovery.

We have a network of diverse hostels throughout England and
Wales - often situated in exceptional locations. These welcoming and sociable
spaces are open to everyone.

We have strong beliefs and a passion for
what we do. By encouraging a spirit of adventure, we aim to inspire people of
all ages to discover the world around us.

Site Description

YHA Swanage is a traditional
seaside villa overlooking the blue waters of Swanage Bay. It provides
comfortable accommodation in the popular seaside resort of Swanage and has a
fully licensed restaurant.