The Training Officer is accountable for all levels of Telesales Executives and management. The remit of the Training Officer is to ensure best in class training materials and training delivery ensuring that all delegates retain the knowledge imparted to them in training. This has a direct impact on the performance of individuals and the achievement of business target KPI The successful candidate will need: <...
The role of the Training Officer is key to the successful delivery of the clients services and client satisfaction. As the Training Officer you will be responsible for regular fortnightly / monthly Soft skills and technical training sessions, ensuring the development of staff through quality delivery. To ensure the client is at the forefront of learning methodology and capabilities within their market place for technical and soft s...
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