Demand Planning Application Consultant

ORGANISATION:

Our client is a leading provider of business software and services, helping more than 50.000 customers in 150 countries. They offer deep industry-specific applications and suites, engineered for speed, using ground-breaking technology that delivers a rich user experience. They deliver market leading sector-specific applications and tools, engineered for speed, using ground-breaking technology that delivers a rich user experience and flexible deployment options that give customers a choice to run their businesses in the cloud, on promises, or both.

SUMMARY:

Provide implementation and general consultancy services for SCM products to existing and new clients in accordance with objectives.

RESPONSIBILITIES:

• Deliver Supply Chain Solutions to Clients, implementing applications in the product portfolio
• Assist the realisation of business benefits for clients
• Manage or contribute client project plans
• Monitor progress against milestone dates and critical success factors
• Define the client resources required for successful implementation
• Provide detailed user and technical training to client staff
• Provide guidance on the development of a supply chain process
• Match software functionality with client business requirements
• Assist the integration of the software into the client business processes
• Define and specify client customisation requests to software laboratories
• Conduct and report appropriate project risk analyses
• Identify and report project performance and evaluation measures
• Review the overall success of projects and provide recommendations
• Provide regular internal reports on the status of projects
• Maintain product knowledge and skills
• Attend product functionality briefings and training sessions
• Utilise part of non-billable time for self-study
• Tutor internal training courses to gain relevant practice
• Maintain general supply chain knowledge from other sources of information
• Provide relevant input into software development process
• Undertake specific team projects as required
• Generate consultancy revenue from existing client base
• Maintain regular contact with clients
• Maintain an up to date knowledge of clients’ usage of the software
• Identify and report commercial opportunities and risks
• Identify opportunities for additional consultancy work
• Tutor public software courses

EDUCATION & EXPERIENCE:

• Education and experience preferably in Business Economics,  IT or Logistics
• Relevant supply-chain related and/or ERP related work experience from an internal, vendor or consultancy perspective

• Extensive process knowledge in one or more of the following areas:
  
  • Demand Planning
  • Advanced Planning
  • Advanced Scheduling
  • Sales & Operation Planning

• Knowledge of Database Management Systems like MS SQL Server and Oracle is a plus.
• A professional level of English. Any other language knowledge is a plus.

SKILLS AND QUALIFICATIONS:

• Good problem solving and analytical skills
• Persuasive, results-orientated and practical
• Strong communication skills (verbal and written) and presentation skills
• Ability to work both independently or in a team environment
• Willing to work on projects all over the EMEA region (Europe, Middle East & Africa)
• A keen desire to work for a software provider, eager to help further enhance the competitiveness of our solution by providing input to the product development process.

LOCATION: Flexible (working on clients sites, Midlands Head Office or from Home)