Customer Services Advisor
- Derby, Derbyshire
- £12,070 - £14,000 per annum
- 63 applications
- Job type: Permanent, full-time
- Date:
- Reference: 23005425
- Duration: Permanent
Irongate Group is the largest independent office services provider in the midlands with a turnover exceeding £17 million. Our head office is based in Kingsway, Derby.
We employ over 80 employees and we recognise that our success depends on our people. We are currently seeking a professional and motivated individual to join our dedicated Customer Services team.
The Customer Service Advisor will be responsible for:
Interacting with customers on a daily basis
Promptly responding to all enquiries in a courteous and efficient manner
Encouraging the sale of Company products at every opportunity
Applying exemplary customer relationship skills to promote a superior Company image
The essential qualities of the Customer Service Advisor include:
Customer service and liaison experience
Possess an NVQ 2 in Customer Services (or be willing to work towards)
An excellent telephone manner with excellent communication skills
An effective team player
To be suitable for this role you will ideally have worked as a Customer Service Advisor, Customer Services Representative, CSR, Call Centre Operator, Contact Centre Operator.
The closing date is 5.00pm on Thursday 23 May 2013
If your skills match the above then please press apply.
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