Customer Services Administrator Contract
- Bodmin, Cornwall
- £15,500 per annum
- 15 applications
- Job type: Contract, full-time
- Date:
- Reference: 21151979
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Duration: 6 months
Bodmin, Cornwall
£15,500 pro rata
With nearly 50 years of experience, our client is one of the UK's most respected and best known brands with a well deserved reputation for quality and innovation in the home improvements market sector. An opportunity has now arisen for a dynamic and motivated Customer Services Administrator to join their team on a six month fixed term contract.
If you're an enthusiastic people-person with a great telephone manner, this is a great opportunity to develop your customer services career with a household name.
In this extremely varied role, as a Customer Services Administrator, you'll be responsible for ensuring a consistently high level of service to customers.
Excellent communication skills are key to this role, as is the ability to maintain good working relationships and put the customer at the heart of everything you do.
Your day-to-day tasks will include arranging the bookings for the company's surveyors to attend sites and monitoring their work to ensure a smooth customer experience.
You will be contacting customers, informing them when to expect their delivery and if necessary, dealing with any queries and delays.
You will also make regular calls to customers during the installation to ensure they are satisfied with the progress of the work. Full company training will be provided.
To be considered for this position, you must have previous customer service experience. You will also need to demonstrate a confident, polite telephone manner and a passion for customer service.
As a Customer Services Administrator, you'll also need the ability to deal with queries thoroughly, from beginning to end, coupled with a good level of computer literacy.
To apply for the role of Customer Services Administrator (Contract), please apply via the button shown.
This vacancy is being advertised by Web Recruit Ltd. The services advertised by Web Recruit Ltd are those of an Employment Agency.
Additional Keywords: Customer Services Administrator, Contract, Customer Services Advisor, Customer Service Representative, Customer Support Advisor, Customer Services, Order Processor, Sales Order Processor, Call Centre, Customer Support.