Job Description My client is looking for a Client Services Account Manager to look after their main accounts. The right person will maintain, develop and enhance relationships with existing clients and ensure service levels are met and to a high standard. You will be proactive in selling products and services, through incoming and outgoing calls. You will work with client managers to develop and implem...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
Our client is looking for someone to join their team in Littlehampton. The ideal candidate will have experience in Customer Services, have worked in a fast paced environment and to tight deadlines. You will need to have good communication skills as you will be speaking to customers via telephone and email to negotiate orders. Must be PC literate in Microsoft Office, including ...
Our client is looking for an experienced Resource Planning Manager to join their team. The company offer a wide range of benefits and support services for its employees which are reviewed on a regular basis, including 25 days annual leave plus bank holidays, a very competitive salary of £36-38k , a contributory pension scheme and an occupational health scheme. The successful Resource Planning Manager will report to the Billing Operati...
Our client based in Worthing are looking for people experienced in highly target orientated telephone based roles and who are hungry to achieve results. N.B. Salary shown is basic salary - there is a very good bonus structure on top. Purpose of Role: To increase revenue and minimise losses on delinquent cases Duties & Responsibilities: <ul...
Our client in the Shoreham area is looking for a Sales Co-ordinator, ideally with a Technical backround. You will be responsible for providing sales support in the form of sales proposal / quotation construction using programs such as Exact, Word and Excel. You will act as main customer contact, taking responsibility for all aspects of customer service, raising customer complaints and processing warranty claims internally....
Job Description Department description Working within the Settlement Support division of the Investment Services department for a company within the financial services sector. The Investment Services department provide a range of share trading services to both corporate clients and retail investment customers in order to help the investor make the most of their money and get more from thei...
Working for an established debt recovery company you will involved in giving information and answering queries regarding the legal procedures. You will be resolving issues over the telephone and will speaking with legal professionals so therefore a professional telephone manner is required. You will be adhering to company policies ensuring that you work within strict compliance guidelines. Duties to include:- High volume...
Our client is currently seeking a Customer Service Advisor. Reporting to the Customer Service Manager the main purpose of the role will be to ensure excellent customer service is provided to customers and that the accurate processing of all orders and enquiries are dealt with in a timely manner. The successful candidate will ideally have previous Customer Service Administration experience particularly with processing orders and invoices a...
At Natwest, our vision is to become Britain’s most helpful bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and, like us, have a passion for customer service As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging...
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and like us have a passion for customer service. As the face of the bank, you’ll work as part of a team to ensure our customers are listened to,...
Organisation Description Our client is a growing organisation. This role is based at their head office in Worthing. Job Description The overall purpose of the Client Accounts department is to ensure the timely and efficient payment of rents to landlords, the release of deposits to tenants and to provide assistance to branch staff in dealing with any queries. Within th...
It’s about having a moment. Not a routine. Careers in customer service £excellent Nationwide Is great service about going through the motions? Or people’s options? At HSBC, we believe in taking the time to connect with our customers - in getting to know who they are and what they want - so that, instead of providing standard packages, we can tailor our offering to individuals’ needs. <br ...
My client, an established Motor Insurance provider based in central Hove require a Customer Service Claims Advisor to join their busy and friendly customer service team. Role Outline: Based within a friendly office you will be primarily assisting a Claims Negotiator with the resolution and settlement of Motor Insurance Claims. The role will involve liaising with Policy Holders, Insurers and third parties ov...
On Behalf of Our Client we are recruiting for a customer service advisor. This is a full time permanent position. The hours are 3 week days and EVERY WEEKEND and BANK HOLIDAY. You must commit to these hours unless you have booked annual leave. To be the first point of contact with the suppliers, customers and consumers of Their Brand. To present our company in a professional but friendly manner and make a genuin...
Recruiting on behalf of our client. We are looking for a Customer Service Administrator. To provide an office based link between customer and company in order to satisfy queries, record and resolve problems and ensure a high standard of customer care in accordance with their customer commitment. The Hours are 8am-5pm Monday To Thursday 8am-4pm Friday ...
My client, an established Motor Insurance provider based in central Hove require a Customer Service Claims Advisor to join their busy and friendly customer service team. Role Outline: Based within a friendly office you will be primarily assisting a Claims Negotiator with the resolution and settlement of Motor Insurance Claims. The role will involve liaising with Policy Holders, Insurers and third pa...
Our client is looking for customer service advisor's. The purpose of the role is to resolve inbound customer service queries in relation to their accounts over the phone. You will need to be a confident, self motivated individual that likes to be the best and enjoys working in a close knit, customer focused team of like minded individuals. Based in Worthing you will work 37.50 hours a week working a shift ...
Our client is looking for collections advisors. You role would involve all inbound and outbound collections and debt recoveries in order to maximise cash inflow and minimise bad debts. To insure quality customer service is offered, by adopting a professional approach, operating to company credit policies, business procedures and regulatory and company standards. As part of the revenue team you will speak to customer...
We are working on behalf of our successfully expanding client in order to recruit Call Centre/Customer Service Advisors for night shifts. An excellent telephone manner and strong communications at all levels are key in addition to the ability to work to achievable targets and maintain a positive attitude at all times to ensure both existing and potential clients are dealt with professionally. <...
Working on behalf of our client, a dynamic, expanding company, we are currently seeking motivated Customer Service Advisors to work afternoon/evening shifts. Ideally you will have previous experience in a call centre/customer service and/or sales environment in addition to a first class telephone manner and strong work ethics. You will be responsible for answering inbound calls from exi...
On behalf of our client a medical support company, we are looking for 10 in bound customer service agents. 10 x Call Handlers to work 4pm-8pm Monday to Friday and every other Saturday 10-4pm. £6.50 per hour plus commission, you can expect to earn between £200-300 a month. These are permanent roles with immediate start dates. The Sales through service agent will be accountable f...
