Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
Job Description My client who are based on the outskirts of Ipswich are looking to recruit a Service Coordinator on a Temporary to Permanent basis. You must have previous Office experience, be able to work on your own initiative, and be an excellent communicator. You will be the first point of contact for answering the telephone and logging of service calls. This will involve logging, daily updating, monitor...
Location: Ipswich Salary: £15,000 We are looking for a motivated, enthusiastic candidate to work in a busy office based on the outskirts of Ipswich. You will provide the highest level of customer care to both internal and external customers whilst working within published service levels Job Details: Card processing - setti...
Team Manager Ipswich Pure Resourcing Solutions are delighted to recruit this exciting position for a leading financial services business in Ipswich. The main responsibility of the role is to manage the to deliver a high quality client service proposition to internal and external stakeholders. The role demands strong relations and maintenance of relationships and to manage a service team that provide support to stakeho...
Customer Service Call Handlers Ipswich Town Centre Up to £12,000 Pure Resourcing Solutions are currently recruiting for experienced call handlers for an Ipswich based client. If you have experience working in a busy call centre, or think you have the right personality to work in a customer care setting we are interested in hearing from you. The duties for this role will include: Liaising wit...
Call Handler Ipswich £12,000 per annum Pure Resourcing Solutions are currently recruiting on behalf of a large insurance organisation in Ipswich for a customer service call handler. You will be dealing with customer calls relating to vehicle repairs and liaising with engineers and customers on the details of the repair through to completion. The successful candidate will have good customer service skills, ...
At Natwest, our vision is to become Britain’s most helpful bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and, like us, have a passion for customer service As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging...
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and like us have a passion for customer service. As the face of the bank, you’ll work as part of a team to ensure our customers are listened to,...
A leading Insurance outsourcer in Ipswich currently require Claims Handlers to work in their busy Claims department This role will involve liaising with customers to resolve their claim whilst delivering first class customer service. Responsibilities will also include all aspects of administration relating to new and existing claimants Applicants should possess the following skills and experience: ...
Job Description • Working in a business-to-business contact centre you will deal with & manage high volumes of incoming calls directly from our customers - Utility companies in the UK. • You will amend, investigate & manage the life cycle of the Utilities’ (prepayment) customers’ accounts. • You will manage issues/calls in a timely & professional manner at all times, thus allowing us as a Depar...
Job Description • Working in a business-to-business contact centre you will deal with & manage high volumes of incoming calls directly from our customers - Utility companies in the UK. • You will amend, investigate & manage the life cycle of the Utilities’ (prepayment) customers’ accounts. • You will manage issues/calls in a timely & professional manner at all times, thus allowing us as a Depar...
My client a large organisation based in Ipswich are currently on the look out for a number of bright individuals to join their customer focused Downtime Management team. This fantastic role is available due to organic growth within their market place. The role: My client works within the accident management sphere and the role involves looking after clients and keeping them up to date with the progress of the repair on t...
Job Description My client on the outskirts of Ipswich are looking for candidates to work with them on a temporary to permanent basis to work in their contact centre. This is a varied role which will involve receiving Inbound calls as well as Outbound calling and ensuring that excellent Customer Service is provided at all times. This is a sales environment so you will need experience with working to a...
My client who provides a range of insurance and Accident Management solutions has a great opportunity for a Customer Service Advisor. The successful candidate will be dealing with customers and keeping them up to date with the progress of the repair of their vehicles. You will also be required to communicate with suppliers throughout the repair process with the purpose of keeping vehicle off road time to a minimum. This posi...
Role: Receptionist Salary: £20,000 My Client is looking for a receptionist to join their reception team to manage and maintain the reception area at their Ipswich Office. As a receptionist you will be expected to work in a professional, flexible, dynamic, enthusiastic, fantastic communication skills, high standards and proactive manner and provide the highest standard of service to clients and their guests. Th...
Organisation Description Professional company based on Ipswich outskirts Job Description To proactively manage the day to day customer relationships and order administration whilst supporting the sales and manufacturing teams in key areas of their role ensuring our client achieves its financial targets and goals. Person Specification Ideally...
It’s about having a moment. Not a routine. Careers in customer service £excellent Nationwide Is great service about going through the motions? Or people’s options? At HSBC, we believe in taking the time to connect with our customers - in getting to know who they are and what they want - so that, instead of providing standard packages, we can tailor our offering to individuals’ needs. <br ...
Welcome to @Work, the multi award winning recruitment agency based in the heart of Ipswich. We are currently working on behalf of a company based in Great Blakenham who is now looking to recruit Customer Service Outbound Handlers to join their expanding team. The ideal candidate will be working within a new division, supporting a Small PPI team, calling contacts who have shown an interest in gaining back mis ...
Welcome to @Work, the multi award winning recruitment agency based in the heart of Ipswich. We are currently working on behalf of a company based in Great Blakenham who is now looking to recruit Customer Service Outbound Handlers to join their expanding team. The ideal candidate will be working within a new division, supporting a Small PPI team, calling contacts who have shown an interest in gaining back mis ...
Welcome to @Work, the multi award winning recruitment agency based in the heart of Ipswich. We are currently working on behalf of a company based in Great Blakenham who is now looking to recruit Customer Service Outbound Handlers to join their expanding team. The ideal candidate will be working within a new division, supporting a Small PPI team, calling contacts who have shown an interest in gaining back mis ...
Welcome to @Work, the multi award winning recruitment agency based in the heart of Ipswich. We are currently working on behalf of a company based in Great Blakenham who is now looking to recruit Customer Service Outbound Handlers to join their expanding team. The ideal candidate will be working within a new division, supporting a Small PPI team, calling contacts who have shown an interest in gaining back mis ...
An exciting opportunity to join an expanding and vibrant business within the UK Electricity Sector with a record of significant growth. The role is with the leading purchaser and supplier of renewable energy from the independent generation sector in the UK. Formed just 10 years ago; the company has experienced phenomenal growth and now need to add to their highly successful team to feed their ambitious further growth plans for the next 5 -1...
Welcome to @Work, the multi award winning recruitment agency based in the heart of Ipswich. We are currently working on behalf of a company based in Great Blakenham who is now looking to recruit Customer Service Outbound Handlers to join their expanding team. The ideal candidate will be working within a new division, supporting a Small PPI team, calling contacts who have shown an interest in gaining back mis ...
Temporary, full time Customer Service Administrator required for an Otley based company. Working within a call centre, duties include: taking inbound and outbound telephone calls and handling associated admin. Applicants must have good customer service and IT skills; training will be provided on their own system. 3 month temp position to start around the 30th May. Salary - c£7.50ph ...
