My client in Wokingham is looking for an Account Manager to join their busy friendly team. You will have dealings with all internal departments across multiple sites via telephone, email and instant messaging and also face to face. You will also have regular communication with, and need to build relationships with the customer and call centre, suppliers and logistics providers. Your main responsibilities will be to:- ...
Are you a proactive and professional Customer Service Advisor looking to work for a friendly and dynamic business? If so we have a fantastic opportunity to join this busy team on a temporary to potentially permanent basis. Duties will include To manager own account base including roll outs, new openings and any project work To deal with all telephone enquiries during the day To mana...
The Call Co-ordinator's role is the senior contact for this major customer. This position is primarily focused on the management of multi-vendor calls and to help progress them through the call handling systems working with a small team of Call Co-ordinators. Essentially this role is to act as an advocate for the account working with and supporting the organisations and third parties. Key Responsibilities: <br...
iRecruit Partners are currently recruiting for a Customer Service Advisor to work for a Leading Insurance Organisation based in Wokingham. We are looking for an enthusiastic individual who is looking to develop their existing customer service skills. You will possess fantastic communication and organisational skills and be a team player. Previous experience working with Open GI software will be an advantageous. Sa...
Our Reading based client is urgently seeking a German speaking customer service representative to join their busy team on a temporary to permanent basis. As a valued member of the team, you will be responsible for taking incoming calls from customers, dealing with their enquiries and updating order requirements. You will also be required to deal and respond to any emails from customers. Any applicants must speak native-level Ge...
The winner of Google's 2011 EMEA Premier SMS Partners are looking for a Customer Service Executive to join their Search Marketing Customer Service department. This ongoing temporary role will offer you 28 days holiday, a tax free benefit scheme and access to the companies on site Gym and canteen. In this role you will be responsible for providing an exceptional after care service to customers by building and sustaining business relationships to...
Our client is a highly successful channel marketing company and is seeking a professional help desk representative to respond to incoming customer calls. You will be entering data, ensuring SLA's are met, processing data and ensuring the client receives a superb level of customer service. You will need: 2 fluent European languages + excellent English (written and oral) Languages required are: French, Ge...
My client based in Wokingham is looking for an experience French customer service consultant to join a strong team to take inbound calls from France, help or direct them to the correct department, log the calls on an in house system. You will be working in a team of up to 5 people and must be a team player, if you are fluent written and spoken in French and have worked in a customer services environment then please apply. Please note...
Technical Helpdesk/Order Processor Reading £25,000 per annum Permanent / Full Time Market & promote the sale of all AMS products including custom printed keycards, spare parts, batteries, service kits and accessories Process sales orders and documentation Respond to customer enquiries & provide quotations for the above Check proofs and lia...
Organisation Description Our client near Camberley is seeking someone to join their team and support their new and exisiting customers. Job Description - Work with the sales team to manage the on boarding of all new customers - Weekly and monthly performance reporting - Maintain the accuracy of all data held on the databases including new business, existing cus...
iRecruit Partners are currently recruiting for a Customer Services Administrator to join a growing, prestigious company based in Reading. Responsibilities Checking and issuing invoices Updating records for customers and clients Processing payments Dealing with customer complaints and queries General office duties The ideal candidate will have previous experience work...
Organisation Description Our client near Camberley is seeking someone to join their team and support their new and exisiting customers. Job Description - Work with the sales team to manage the on boarding of all new customers - Weekly and monthly performance reporting - Maintain the accuracy of all data held on the databases including new business, existing cus...
Organisation Description Our client, a leading utilities company based in the South East provides vital, round-the-clock services and are responsible for a wide range of high-profile engineering projects. There are a diverse set of roles within the organisation, ranging from engineering, scientific opportunities through to contact centre and regulation, finance and IT. On offer is a welcoming w...
My client based in Wokingham is looking to recruit a Customer Services Agent to join their team. The purpose of the role is to support the management of all aspects of the business with an objective of continuous improvement whilst working within SLA's, chasing targets and minimising expenditure. You will also have to provide a high level of customer service by excelling in your role. Key responsibilities are: <br...
Job Description My client, a European company in the Technology sector is looking to recruit a Customer Service Representative to join their Headquarters in East Reading. The role is a temporary – permanent position, staring immediately. (You must be immediately available & able to interview w/c 28th May). The ideal candidate will have strong customer service experience (telephone & email), experience in...
Job Description My client, a European company in the Technology sector is looking to recruit a Customer Service Representative to join their Headquarters in East Reading. The role is a temporary – permanent position, staring immediately. (You must be immediately available & able to interview w/c 28th May). The ideal candidate will have strong customer service experience (telephone & email), experience in...
Job Description My client, a European company in the Technology sector is looking to recruit a Customer Service Representative to join their Headquarters in East Reading. The role is to cover maternity leave & will be on a temporary contract, payrolled via Reed. The role is likely to last 6-9 months, starting immediately. (You must be immediately available & able to interview w/c 28th May). The ideal cand...
Job Description My client, a European company in the Technology sector is looking to recruit a Customer Service Representative to join their Headquarters in East Reading. The role is to cover maternity leave & will be on a temporary contract, payrolled via Reed. The role is likely to last 6-9 months, starting immediately. (You must be immediately available & able to interview w/c 28th May). The ideal cand...
Organisation Description My client is a very well established company that is looking for someone to be the first point of contact on behalf of the client and visitors entering the building, to receive and transfer all calls on the electronic switchboard system and ensure the smooth running of the facilities helpdesk. Job Description • Greet using the standard greeting <br ...
Our Reading based client is seeking to recruit a Customer Service Representative on a temporary basis (approximately 2-3 months). Your role will involve liaising with clients to discuss their company benefits and you will be answering client enquiries via email. The ideal candidate will also have had exposure to web content management using basic HTML skills as you will be expected to upload and amend information using a CMS. The...
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Date: 5 days ago
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Reading, Berkshire
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£19,000 - £21,000 per annum, inc benefits
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7 applications
Organisation Description Our client, a leading utilities company based in the South East provides vital, round-the-clock services and are responsible for a wide range of high-profile engineering projects. There are a diverse set of roles within the organisation, ranging from engineering, scientific opportunities through to contact centre and regulation, finance and IT. On offer is a welcoming w...
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Date: 5 days ago
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Reading, Berkshire
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£19,000 - £21,000 per annum, inc benefits
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14 applications
Organisation Description Our client, a leading utilities company based in the South East provides vital, round-the-clock services and are responsible for a wide range of high-profile engineering projects. There are a diverse set of roles within the organisation, ranging from engineering, scientific opportunities through to contact centre and regulation, finance and IT. On offer is a welcoming w...
Temporary role to start asap and run for a minimum of 2 months but probably will be extended. To pro actively make courtesy calls to new customers who have recently joined vthe scheme. To find out if they have received their pack, materials, and to go through the main benefits of membership as a full induction to being a member. Will require the person to be fully conversant with our benefits package and will require logging of results an...
Title: Tactical Account Manager,Bracknell Salary: Up to £32,000 Our client in Bracknell is looking for a Tactical Account Manager to join their team. Your responsibilities will include: Manage budgets effectively to meet targets and control field costs. Develop working relationships with the clients Conduct field visits frequently to ensure quality and continued learning processes <l...
Title: German Speaking Help Desk Representative, Wokingham Salary: £17,000 - £20,000 Our client is looking for a highly motivated, customer focussed colleagues to join the team. The role requires individuals with excellent people and customer service skills since you will need to interface with customers as well as have the ability to manage multiple priorities. You will be on the phone for the majority of your...
