JOB DESCRIPTION Purpose of the role: To support the customer service team based in Chertsey. Dealing with customer complaints and requests phone escalations, letters & email specifically addressed to and on behalf of Senior Management (MD/CEO) Raising customer exchanges & refunds within agreed processes and authorisation limits Communicating with our customer contact centre to invest...
My client in Wokingham is looking for an Account Manager to join their busy friendly team. You will have dealings with all internal departments across multiple sites via telephone, email and instant messaging and also face to face. You will also have regular communication with, and need to build relationships with the customer and call centre, suppliers and logistics providers. Your main responsibilities will be to:- ...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
20 days holiday, pension after 1 years service, parking plus they close at Christmas Our client, a well-established Company based in Hayes, is looking for a confident, outgoing team player with a responsible and focused outlook to work to join their successful and expanding company. As a Call Handler you will have your own engineers that you look after, you will be the first point of contact for anyone calling with quer...
20 days holiday, pension after 1 years service, parking plus they close at Christmas Our client, a well-established Company based in Hayes, is looking for a confident, outgoing team player with a responsible and focused outlook to work to join their successful and expanding company. As a Call Handler you will have your own engineers that you look after, you will be the first point of contact for anyone calling with quer...
20 days holiday, pension after 1 years service, parking plus they close at Christmas Our client, a well-established Company based in Hayes, is looking for a confident, outgoing team player with a responsible and focused outlook to work to join their successful and expanding company. As a Call Handler you will have your own engineers that you look after, you will be the first point of contact for anyone calling with quer...
iRecruit Partners are currently recruiting for a Customer Service Advisor to work for a Leading Insurance Organisation based in Wokingham. We are looking for an enthusiastic individual who is looking to develop their existing customer service skills. You will possess fantastic communication and organisational skills and be a team player. Previous experience working with Open GI software will be an advantageous. Sa...
Job Description To assist the office manager in administrative roles such as filing, scanning, faxing, e-mailing and posting letters. Strong Maths skills are essential in the role as you will be made to work out percentages and sums on a regular basis. You will be liaising with customers via telephone and email so good literacy skills are also essential. You must be hold a valid UK ...
Our client is looking to recruit a strong individual with innovative ideas to join their well established and growing company. They will be offering the successful candidate 20 days holiday as well as a fantastic commission structure. You will be accurately administering all renewals and renewal requests alongside the Customer Retention Team in accordance with company procedure where you will achieve business objectives. You will be r...
20 days holiday, pension after 1 years service, parking plus they close at Christmas Our client, a well-established Company based in Hayes, is looking for a confident, outgoing team player with a responsible and focused outlook to work to join their successful and expanding company. As a Call Handler you will have your own engineers that you look after, you will be the first point of contact for anyone calling with quer...
Our client is looking to recruit a strong individual with innovative ideas to join their well established and growing company. They will be offering the successful candidate 20 days Holiday as well as a fantastic commission structure. You will be accurately administering all renewals and renewal requests alongside the Customer Retention Team and achieve business objectives. You will be required to demonstate a positive and enth...
Basic salary £16500 OTE 19500 This is an excellent opportunity to join this wonderful company with a strong worldwide reputation. You will be dealing with all cancellation requests alongside the team and your aim will be to build a rapport with each customer in order to retain business. You will be supporting the manager with daily tasks and to produce reports as necessary. The successful candidate will be one who i...
Our client is a highly successful channel marketing company and is seeking a professional help desk representative to respond to incoming customer calls. You will be entering data, ensuring SLA's are met, processing data and ensuring the client receives a superb level of customer service. You will need: 2 fluent European languages + excellent English (written and oral) Languages required are: French, Ge...
Call Centre/ Helpdesk position based in Feltham You will be required to log calls from external colleagues and customers regarding the services offered by the company. This is not a technical role but you must be comfortable dealing with a high number of calls on a regular basis. Your working week will consist of 4 early shifts of 7.30am to 2.30pm, followed by 2 days off. Then 4 late shifts of 2.30 to 10.30pm, f...
We have a fantastic opportunity for an experienced, customer focused and client facing individual to join my clients team as a Customer Service Manager. My client is a specialist data capture company who work with both charities and large corporate organisations on a nationwide basis. Within this role you will be the key customer contact for the business as well as be hands on with the management of client accounts and da...
My client based in Wokingham is looking for an experience French customer service consultant to join a strong team to take inbound calls from France, help or direct them to the correct department, log the calls on an in house system. You will be working in a team of up to 5 people and must be a team player, if you are fluent written and spoken in French and have worked in a customer services environment then please apply. Please note...
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Date: 18 May
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Egham, Surrey
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£30,000 - £35,000 per annum
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100+ applications
Job Description Job Purpose/Scope: To ensure the smooth and efficient handling of all customer communications relating to orders and queries, from receipt of order through to delivery and invoicing. To manage all systems, processes and of personnel associated with the sale of product. Key Duties & Objectives: To develop staff training and personal development plans to ensure they meet with depart...
Our client is looking to recruit a strong individual with innovative ideas to join their well established and growing company. They will be offering the successful candidate 20 days Holiday as well as a fantastic commission structure. You will be accurately administering all renewals and renewal requests alongside the Customer Retention Team and achieve business objectives. You will be required to demonstate a positive and enth...
A fantastic opportunity has arisen to join one of the largest chauffeur drive companies in the world with owned operations on three continents and a network of service partners spanning in over eighty countries. They are now looking for a Night Duty Supervisor to support the Contact Centre function, to champion the customer and maintain service levels and quality standards throughout the evening and night. This role will ...
JOB DESCRIPTION Purpose of the role: To support the customer service team based in Chertsey. Dealing with customer complaints and requests phone escalations, letters & email specifically addressed to and on behalf of Senior Management (MD/CEO) Raising customer exchanges & refunds within agreed processes and authorisation limits Communicating with our customer contact centre to invest...
Job Description Job Role: Order receipt and handling Follow up of orders throughout the whole order cycle Liasing with customers, sellers, and specialised teams Anticipating customer expectations and identifying best solutions Building key relationships with multiple stakeholders Skills needed: · Fluency in English · Fluency in Finnish · Motivated to offer cu...
Client Account Manager Staines £24,000 + excellent benefits including pension, healthcare, bonus, parking, 23 days holiday Managing a portfolio of approximately 20 clients the Client Account Manager will be responsible for taking inbound calls from these clients, developing long term relationships and resolving client queries, continually improving processes and service regarding the software or task. <br ...
My client based in Wokingham is looking to recruit a Customer Services Agent to join their team. The purpose of the role is to support the management of all aspects of the business with an objective of continuous improvement whilst working within SLA's, chasing targets and minimising expenditure. You will also have to provide a high level of customer service by excelling in your role. Key responsibilities are: <br...
Our client is looking for two operations Co-ordinator's to join their busy team This is an ongoing full time temporary role You will be coordinating deliveries, installations and delivery services for key clients Duties Include: Take customer orders for deliveries and installations from allocated key customers Plan the service delivery using internal and external resources</li...
This is an on-going temporary role. You must be able to commit to up to 6 months as there will be extensive training given. You will work Saturdays, Sundays and Mondays every week - a total of 22.5 hours. The ideal candidate will be friendly and articulate and able to show an excellent knowledge of customer service and proven customer service skills. It is essential that you have an excellent telephone manner and you are h...
