This is a fantastic opportunity for an experienced Customer Services Manager in an operational capacity. Our Client who are a dynamic growing organisation are looking for a customer services manager with 5 years + experience in a similar role who can take operational responsibility for the department including performance, customer experience and management of service and quality levels. Duties include: Identi...
121 Account Managers - Permanent An excellent opportunity has arisen within one of our clients based in Hatfield a 121 Account Manager. You will be working in the sales administration and internal sales team. Responsibilities and Duties: Excellent customer service skills, building relationships Entering new information onto the database including orders and quotes Having regular cont...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
To provide customers with service and advice of the highest possible standard. To administer relevant Commercial Lines products, and provide support and information to assist the customer in assessing the most relevant policy for their needs. To contribute to the development of a growing and profitable account through effective delivery of Customer Relationship Management. Customer Service • Build strong rel...
Customer Service Advisor - Inbound calls - £7.50 per hour We are seeking customer service advisor's to take incoming calls from businesses having problems with their PCs and Computer hardware. This role involves logging calls and passing the relevant details onto to a second line team. Minimum experience is required in this role, candidates just need to show customer service skills and be able to travel to Hatfield. Candi...
An interesting role has arisen within an established inbound customer service team in Stevenage, Herts. Your role will be to - Respond to enquiries by individuals and companies with relation to specialist life saving and H&S courses - Offer the company products by asking key questions to find out exactly what courses would be appropriate - Negotiating with the customer on the cost for large...
We are looking for a bright individual with excellent customer facing and administrative skills to provide key support for the customer service team through efficient and effective fulfilment of the department processes and to ensure high quality customer service for primary products. Key Areas of Responsibility include: Ensure that applications are processed in line with the customer charter. Progresses al...
Job Title: Telephone Reservations Executive Salary & Benefits: £13,000 - £15,000 Dependant on Experience Location: &...
smart10 Ltd are one of Hertfordshire's fastest growing and most dynamic recruitment companies. We are an energetic team of professional and smart consultants who are committed at exceeding our client’s expectations. Our Client is one of the market leaders in their specialised field and is actively looking for a Customer Support Operations Manager to join their growing and expanding team, which are based in the outskirts of...
Position: Customer Service Advisor Location: Stevenage Salary: £18,500 - £21,500 Our client is a leading Insurance company based in Stevenage who are actively looking for a Customer Service Advisor to join their expanding and vibrant team. Preferably you’ll have previously experience working within the Insurance industry, alt...
Stunning offices with free parking in Hertfordshire - this market leading company has a 30 year history of providing market leading products backed up with exceptional customer service. The staff are long-standing and hardworking with a strong team ethic. It's genuinely a nice place to work The role is CUSTOMER SERVICES MANAGER but with a technical twist You MUST have experience in a similar technically bas...
smart10 Ltd are one of Hertfordshire's fastest growing and most dynamic recruitment companies. We are an energetic team of professional and smart consultants who are committed at exceeding our client’s expectations. Customer Service Team Manager Our client are a well established organisation based in Potters Bar. They are seeking an experienced Customer Service Team Manager to join their expanding team. &nb...
Position: Customer Service Advisor Location: Stevenage Salary: £18,500 - £21,500 Our client is a leading Insurance company based in Stevenage who are actively looking for a Customer Service Advisor to join their expanding and vibrant team. Preferably you’ll have previously experience working within the Insurance industry, although this ...
Customer Service Supervisor - Leading Home Improvements Company St Albans, Hertfordshire £22,000 Plus Bonus (£3,000), Staff Discount, Pension, 25 Days' Holiday + Bank Holidays Are you a customer service professional with supervisory or management experience? Do you love putting your customers at the heart of everything you do? If so, this is a superb opportunity to develop your career with a growing national co...
Temporary Customer Services - Temporary Customer Service advisors needed for a company based in Welwyn Garden City. You would need to be available to work Monday - Friday and standard office hours. This role is expected to last eight weeks; however there is an opportunity for the assignment to be extended. Whilst previous experience working in an inbound/outbound call centre is not essential it is desirable. <b...
Company Profile - Temporary Call Centre Advisors/Administrators Our client is looking for 2 call centre advisors/administrators to join them for a minimum of 3 months, however this is likely to be on an on-going basis. Job Description - Temporary Call Centre Advisors/Administrators Working as part of an extremely busy and fast paced team you will be responsible for dealing with a broad range of queries fro...
Organisation Description Account Manager required to join an Award Winning team Dynamic team working with the worlds leading luxury brands. This is a challenging position which requires a proffessional, outgoing individual to join the award-winning team. Job Description The main purpose of this role is to manage and handle exis...
French Speaking Customer Service, Hoddesdon, £16,000 We are looking to recruit for one of our long standing clients who are based in Hoddesdon. They are looking for someone who has fluent Spoken and written French. This is to join a small customer service team. The role Must have previous call centre customer service experience You must have fluent spoke...
Our client is currently seeking a Customer Service Administrator on temp to perm basis to join the team due to expansion in the business. You will be working within the Customer Service team, servicing a client base of retailers. Main Responsibilities: - Order processing - Give general advice on all comp...
Call Centre Administrator Location - Welwyn Garden City Salary - £17,000 Part Time A leading Retail Merchant Organisation are seeking a Call Centre Administrator, the role is to provide a professional, comprehensive and flexible administrative support to the Retail Operations Team. This is an opportunity to join a dynamic fast growing business in Welwyn Garden City. You will be joining ...
Outbound Contact Centre Operator - Stevenage The Company - Outbound Contact Centre Operator - Stevenage Based in Stevenage, this well established, successful organisation offer excellent opportunities for a hard-working and dedicated individual. The Role - Outbound Contact Centre Operator - Stevenage · Managing outbound telephone ca...
smart.10 Ltd are one of Hertfordshire's fastest growing and most dynamic recruitment companies. We are an energetic team of professional and smart consultants who are committed to exceeding our clients expectations. Customer Service Team Manager Our client are a well established organisation based in Potters Bar. They are seeking an experienced Customer Service Team Manager to join their expanding team.</p...
New opportunity for a Service Planner/ Scheduler to join an established Hertfordshire based organisation within the Food Service industry. As Service Planner, your role would involve scheduling engineers to client sites to install and service machines, liaison with customers to ensure service standards are being adhered to, logging all information and maintaining the database records as well as other customer service and admini...
Telesales Manager £25,000-30,000 +bonus Hertfordshire My client is a successful family business that is looking to develop an outbound telesales team to drive customer sales and retention. Initially working alone, your role will be to contact previous customers and build your knowledge of the business, using this to develop a platform to build a team of up to 5 Telesales Advisors. This hands-on role ...
An opportunity has arisen for a Sales and Service Advisor within a well established company based in Hertford. Working within a successful team, you will be responsible for ensuring a world class experience is delivered and opportunities maximised during every contact. Duties of the role will include consistently providing an excellent standard of customer service and achieving all personal and departmental targets in up sell and customer initi...
