This is a fantastic opportunity for an experienced Customer Services Manager in an operational capacity. Our Client who are a dynamic growing organisation are looking for a customer services manager with 5 years + experience in a similar role who can take operational responsibility for the department including performance, customer experience and management of service and quality levels. Duties include: Identi...
121 Account Managers - Permanent An excellent opportunity has arisen within one of our clients based in Hatfield a 121 Account Manager. You will be working in the sales administration and internal sales team. Responsibilities and Duties: Excellent customer service skills, building relationships Entering new information onto the database including orders and quotes Having regular cont...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
On behalf of our highly successful client based in Luton, we are pleased to be recruiting for a Key Account Manager. You will be responsible for successfully managing key accounts with a strong focus on business development with these specific accounts. You will be the main contact for external clients and will be required to regularly communicate with them in order to update them on their order, deal with any queries or concerns and advise the...
To provide customers with service and advice of the highest possible standard. To administer relevant Commercial Lines products, and provide support and information to assist the customer in assessing the most relevant policy for their needs. To contribute to the development of a growing and profitable account through effective delivery of Customer Relationship Management. Customer Service • Build strong rel...
Purpose of Role To support the external sales team by co-ordinating administrative activities and to ensure customers receive a high level of service when placing orders. Key Tasks • To receive customer order by telephone, fax post or email, checking stock availability, confirming prices and discounts and advertise minimum order value and charges as appropriate. • To advise customers of alternative products when req...
Customer Service Advisor - Inbound calls - £7.50 per hour We are seeking customer service advisor's to take incoming calls from businesses having problems with their PCs and Computer hardware. This role involves logging calls and passing the relevant details onto to a second line team. Minimum experience is required in this role, candidates just need to show customer service skills and be able to travel to Hatfield. Candi...
An interesting role has arisen within an established inbound customer service team in Stevenage, Herts. Your role will be to - Respond to enquiries by individuals and companies with relation to specialist life saving and H&S courses - Offer the company products by asking key questions to find out exactly what courses would be appropriate - Negotiating with the customer on the cost for large...
We are looking for a bright individual with excellent customer facing and administrative skills to provide key support for the customer service team through efficient and effective fulfilment of the department processes and to ensure high quality customer service for primary products. Key Areas of Responsibility include: Ensure that applications are processed in line with the customer charter. Progresses al...
Job Title: Telephone Reservations Executive Salary & Benefits: £13,000 - £15,000 Dependant on Experience Location: &...
As the Internal Sales person you will be working within an established team of 3 within a specialist aerospace company. The role will involve - Processing of orders from sales enquiries - Producing quotations for high value stock based on customer enquiries, ensuring those customers are aware of all products available to maximise sales opportunities - Working to team based targets -...
smart10 Ltd are one of Hertfordshire's fastest growing and most dynamic recruitment companies. We are an energetic team of professional and smart consultants who are committed at exceeding our client’s expectations. Our Client is one of the market leaders in their specialised field and is actively looking for a Customer Support Operations Manager to join their growing and expanding team, which are based in the outskirts of...
On behalf of our successful client based in Luton we are pleased be recruiting for a Customer Service Order Processor. This role will be based in a fast paced sales office and requires someone who can think on their feet and deal effectively with client requests. This position will be looking to pay salary of up to £16,500 per annum and will be a permanent contract. The hours for this role will be either 8.30am - 5p...
Position: Customer Service Advisor Location: Stevenage Salary: £18,500 - £21,500 Our client is a leading Insurance company based in Stevenage who are actively looking for a Customer Service Advisor to join their expanding and vibrant team. Preferably you’ll have previously experience working within the Insurance industry, alt...
To manage Co-ordinators who schedule Field Based Engineers to meet customer requirements for technical and engineering on-site support for the company. Ensuring optimal levels of customer service, productivity, efficiency, quality and customer satisfaction are achieved. • Lead Co-ordination resources to meet and exceed customer expectations in fulfilling the requirements of service contracts, non-planned repairs, quoted work and main...
Stunning offices with free parking in Hertfordshire - this market leading company has a 30 year history of providing market leading products backed up with exceptional customer service. The staff are long-standing and hardworking with a strong team ethic. It's genuinely a nice place to work The role is CUSTOMER SERVICES MANAGER but with a technical twist You MUST have experience in a similar technically bas...
smart10 Ltd are one of Hertfordshire's fastest growing and most dynamic recruitment companies. We are an energetic team of professional and smart consultants who are committed at exceeding our client’s expectations. Customer Service Team Manager Our client are a well established organisation based in Potters Bar. They are seeking an experienced Customer Service Team Manager to join their expanding team. &nb...
Position: Customer Service Advisor Location: Stevenage Salary: £18,500 - £21,500 Our client is a leading Insurance company based in Stevenage who are actively looking for a Customer Service Advisor to join their expanding and vibrant team. Preferably you’ll have previously experience working within the Insurance industry, although this ...
Customer Service Supervisor - Leading Home Improvements Company St Albans, Hertfordshire £22,000 Plus Bonus (£3,000), Staff Discount, Pension, 25 Days' Holiday + Bank Holidays Are you a customer service professional with supervisory or management experience? Do you love putting your customers at the heart of everything you do? If so, this is a superb opportunity to develop your career with a growing national co...
You will need to be fluent in both languages - English and German and have IT support experience/knowledge. As a Customer Support Executive you will need excellent communication skills to build relationships with colleagues and customers, and good organisational and time management abilities to effectively handle a range of customer queries. You will be - Assisting all clients with their technical and operational queries and pr...
You will need to be fluent in English and Norwegian and have IT support experience/knowledge. As a Customer Support Executive you will need excellent communication skills to build relationships with colleagues and customers, and good organisational and time management abilities to effectively handle a range of customer queries. You will be - Assisting all clients with their technical and operational queries and problems in the ...
On behalf of our successful client based in Luton we are pleased be recruiting for a Customer Service Order Processor. This role will be based in a fast paced sales office and requires someone who can think on their feet and deal effectively with client requests. This position will be looking to pay salary of up to £16,500 per annum and will be a permanent contract. The hours for this role will be either 8.30am - 5p...
Manpower is recruiting a French and Spanish Speaking Customer Service Administrator on behalf of our client, a market leader in luxury business gifts. Based in central Luton, this 1 year fixed term contract role will involve taking and processing orders from overseas clients, and advising about how the products can be personalised. As a Customer Service Administrator, you will: Effectively process sales orde...
Temporary Customer Services - Temporary Customer Service advisors needed for a company based in Welwyn Garden City. You would need to be available to work Monday - Friday and standard office hours. This role is expected to last eight weeks; however there is an opportunity for the assignment to be extended. Whilst previous experience working in an inbound/outbound call centre is not essential it is desirable. <b...
Company Profile - Temporary Call Centre Advisors/Administrators Our client is looking for 2 call centre advisors/administrators to join them for a minimum of 3 months, however this is likely to be on an on-going basis. Job Description - Temporary Call Centre Advisors/Administrators Working as part of an extremely busy and fast paced team you will be responsible for dealing with a broad range of queries fro...
