Job Description Our Client is a highly respected company who are looking to recruit PPI Complaints Handlers in their established site in Tredegar Park, Newport.. Dealing with PPI complaint handling along with providing a high level of administration service. Successful candidates will be the point of contact for existing PPI claims, dealing with complex customer service queries requiring a more specialist approach. Th...
Job Description Our Client, once of the UK's Largest Banks are looking for Payments Advisors and Administrators to join their established payments team in St Mellon's Business Park. We are looking for suitable candidates to provide efficient and high quality customer service to their Commercial customers through successful conclusion and analysis of customer complaints whilst projecting a positive reflec...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
An exciting opportunity has arisen for enthusiastic and motivated individuals to join an established and growing client based in the heart of Cardiff. You will be receiving inbound calls from the general public handling queries and updating information on a database. To be considered for this role you will have previous experience within a similar role and an excellent telephone manner. You will have the ability to identify and devel...
The Company: Serco was founded in 1929 and has since become a FTSE 100 company. Today we have over 100,000 employees worldwide. We primarily deliver quality and efficiency of essential services for many household named organisations mainly in the public sector. Serco purchased the listening company in 2011 and has since diversified into providing quality outsourced contact centre services to commercial businesses. Our Cardiff ...
Job Description An exciting opportunity has arisen for a technical customer service advisor to work in Cardiff City Centre. This is a full time position. The ideal candidate will have a strong passion for customer service, and will have have experience of dealing with customers technical enquiries, ideally within the telecoms industry. Excellent communication skills Previous customer service experi...
Job Description An exciting opportunity has arisen for a technical customer service advisor to work in Cardiff City Centre. This is a full time position. The ideal candidate will have a strong passion for customer service, and will have have experience of dealing with customers technical enquiries, ideally within the telecoms industry. Excellent communication skills Previous customer service experi...
Job Description An exciting opportunity has arisen for experienced Sales and Customer service Advisors to join a large team in Cardiff. The successful candidates will have a passion for providing a first class service to customers over the telephone, and for delivering sales through service. Job Description: To respond to customer inbound calls Identify sales opportunties, and upgrade/ cr...
Job Description An exciting opportunity has arisen for experienced Sales and Customer service Advisors to join a large team in Cardiff. The successful candidates will have a passion for providing a first class service to customers over the telephone, and for delivering sales through service. Job Description: To respond to customer inbound calls Identify sales opportunties, and upgrade/ cr...
This is a temporary - permanent vacancy. Be readily available to answer the phone to our customers in a professional and efficient manner. Provide technical advice to customers experience issues with their products. Perform password resets and account unlocks. Liaise with third party suppliers. Log calls on systems and update as required. Transport is essential due to location. Hours of work:<...
Urgent Vacancy This is a temporary - permanent vacancy with immediate start. Candidates must have previous experience within a cash collection environment in a call centre. Previous customer services experience is essential. Use of Microsoft office is essential. Transport would be an advantage due to location. Working 37.5 hours between 7am - 11pm Monday - Sunday. ...
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Date: 18 May
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Newport, Gwent
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£6.08 - £6.22 per hour, inc benefits
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65 applications
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our customers and processing bets...
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Date: 17 May
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Chepstow, Gwent
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£6.08 - £6.22 per hour, inc benefits
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7 applications
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
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Date: 17 May
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Chepstow, Gwent
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£6.08 - £6.22 per hour, inc benefits
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1 application
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
Our client based in Cardiff City Centre is looking to recruit Inbound Customer Service Representative's on a temporary to permanent basis.Main Duties/Responsibilities Main Duties/Responsibilities Sales / Customer Service Key Duties: Provide exceptional customer service in dealing with customer queries Ability to promote special offers, up-sell and cross sell To advise customer...
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Date: Yesterday
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Newport, Gwent
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£12,000 - £20,000 per annum, OTE
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8 applications
CALL CENTRE ADVISORS / TELESALES £12,000 plus COMMISSION, OTE +£20k & EXCELLENT INCENTIVES (5 day working week inc evenings & weekends) Due to continued growth and success Carcraft have an excellent role available to join their team. You will be making outbound sales calls to previous customers or customers who have registered interest on the company’s website. We are lo...
Job Description Our client, one of the UK's largest banks, are currently looking for a Temporary Customer Service Executive to join their team on the outskirts of Cardiff in Pentwyn Pay Rate: £7.50ph Working Parameters Between - Monday – Saturday 8am – 10pm and Sunday 9am – 5:00pm. JOB SPECIFICATION To work as part of the Contact Team providing exceptional customer service to our clie...
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Date: 17 May
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Newport, Gwent
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£18,000 - £24,000 per annum
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2 applications
We are working with a client in the insurance sector based in South Wales. Due to expansion into Europe, they are now recruiting for Finnish, Swedish or Norwegian speakers for their Customer Service Team. Additional language skills are very helpful. The candidates would be the primary contact for their clients and customers. The role would include dealing with all correspondence, which could be anything from comp...
We are currently looking for a Dutch speaking customer service professional to join a renowned manufacturing business, providing after sales care to existing customers. You will join a small team of very experienced advisors, and be responsible for managing your own European customer base. Your job will be to manage the relationship throughout the product repair cycle, liaising with internal departments to ensure a seamless service....
We are currently looking for a Nordic (Norwegion, Swedish and Danish) speaking customer service professional to join a renowned manufacturing business, providing after sales care to existing customers. You will join a small team of very experienced advisors, and be responsible for managing your own European customer base. Your job will be to manage the relationship throughout the product repair cycle, liaising with internal department...
An exciting opportunity has arisen for enthusiastic and motivated individuals to join an established and growing client based in the heart of Cardiff. You will be receiving inbound calls from the general public handling queries and updating information on a database. To be considered for this role you will have previous experience within a similar role and an excellent telephone manner. You will have the ability to identify and devel...
Job Description We are currently recruiting for Italian speaking Customer Service Help desk Advisors to work for a small helpdesk based in Cardiff City Centre. This role is to provide technical support for a mobile phone organisation, ensuring the customer is serviced at the highest levels at all times. You will be taking inbound calls and advising customers and giving advice and support to iss...
Job Description We are currently recruiting for Italian speaking Customer Service Help desk Advisors to work for a small helpdesk based in Cardiff City Centre. This role is to provide technical support for a mobile phone organisation, ensuring the customer is serviced at the highest levels at all times. You will be taking inbound calls and advising customers and giving advice and support to iss...
We are looking for individuals who are dynamic, quick thinking and have a passion for results. Our client based on the outskirts of Caerphilly are looking for Customer finance advisor to work with them on a new project The business is expanding and needs confident staff that have a background in financial service organisations. Your job role will involve: Handling calls in a professional manor De...
An opportunity has arisen for multiple Sales Through Service Representatives to join Conduit UK. Company: Conduit UK Job Title: Sales Through Service Representative Location: Cardiff City Centre Hours: 30-40 hrs per week Opening Times: Mon-Sun 7am-11pm Salary: £6.25-£6.75 per hour &...
