A market leading business is looking for a Team Leader to join their existing professional, friendly and driven team in Nottingham. The role: ? Manage performance of the team on a daily basis including the allocation of resource as required ? Manage effective and regular team meetings ? Be the technical referral point for members of the team supported by others where required. ? Create & utilise MI t...
Team Leader £25-£30k depending on experience. We are currently recruiting for a Team Leader to join this professional services business. Your role will be to lead and manage a team of customer service focussed advisors, motivating, coaching and managing the team ensuring a focus on SLA's and quality of work. You will in addition, build and maintain effective relationships with internal/external clients by resolving service...
Based at Head Office in Sunderland. ScS continues to grow from strength to strength thanks to our great products, teamed up with passionate and caring people. As the UK's leading sofa carpet retailer with over 100 years trading, we value our staff as much as we do our customers. Due to our strong growth and continued focus on providing excellent customer service, we are now looking for a Team leader for one of our Afterc...
Our client are a large fashion business who are currently recruiting for a Customer Service Team Leader who is fluent in both French and Spanish. You should have strong customer service experience and be an established and confident leader who is able to work within a team to deliver key performance indicators and implement best practice and service excellence. Candidates must be fluent in one of t...
This vacancy is being advertised on behalf of Hollyfield Personnel who are operating as an employment agency. Due to expansion, our prestigious client in Sutton Coldfield are looking to recruit an Administration Team Leader who will be responsible for the daily running/management of all administrative duties and coordinating and motivating the team. Duties include: Managing and Leading a team of administrati...
This vacancy is being advertised on behalf of Hollyfield Personnel who are operating as an employment agency. Due to expansion, our prestigious client in Sutton Coldfield are looking to recruit a Customer Service Team Leader who will be responsible for the daily running/management of the Customer Service team. Duties include: Managing and Leading a team of Customer Service advisors Ensuring all call...
Our client, a leading and massive brand here in the UK and is looking for a Customer Service Team Manager to join its people focussed call centre environment. As the Customer Service Team Manager you will be responsible for leading your team with a real focus on coaching, developing, and motivating your team to deliver outstanding results within a fast-paced changing environment. The company have an open culture who likes to empower ...
Team Leader Halifax £25 000 Basic profit share and bonus A superb opportunity has arisen for a Financial Services company based in Halifax looking for a number of team leaders due to strategic plans to grow the business. Leading, motivating and managing the team, being accountable for the team’s overall achievement. Setting, challenging objectives in relation to quality, service, productivity and sales; m...
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Date: Yesterday
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Exeter, Devon
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£20,000 - £30,000 per annum, OTE
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11 applications
We are currently recruiting for our client, a fast growing Financial Services provider, an experienced Sales Team Manager to manage and support a team of Customer Sales Advisors within their Contact Centre. You will be providing effective leadership and coaching to ensure that team sales targets are met and service levels and quality targets are achieved. You will act as co-ordinator, facilitator and coach and aim to improve teamwork...
Job Title: Contact Centre Team Leader Salary: £20,000 Are you an experienced Contact Centre Team Leader with a proven ability to manage and motivate a team of Service Advisors? Are you a strong leader who is exceptionally customer focussed? If so, this could be the role for you… The Role: To manage, develop and coach a team of Custome...
We are looking for a driven and ambitious individual to deliver a first class employment based service to people looking for work including those with disabilities, to enable them to enter and sustain employment through work programme and other government funded contracts, ensuring an effective and efficient delivery is achieved to a high quality standard, maximising individual’s success. What you will be doing <ul...
This well established company located in Fleet in seeking a Customer Service Team Leader to ensure the team provides efficient post sale service at all times to debt sale clients including effective credit control system, ensuring the company is adhering to relevant statutory compliance obligations imposed by the regulatory bodies. Key responsibilities will include: Assist and co-ordinate the collection of payments of re...
We are recruiting for a Customer Relations/Office Supervisor to join a well established company based in Worthing. You will overseeing a team of 4 event co coordinators and 2 customer service advisor's. Key responsibilities Support and oversee a team of 4 event coordinators and 2 customer service advisor's Manage customer complaints in a timely manner Answer inbound calls and deal with general enquiries</l...
33 jobs matching this search were posted in the last week
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Date: Yesterday
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Croydon, Surrey
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£20,000 - £21,000 per annum
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20 applications
An experienced Customer Services Team Leader is required for a UK leading independent provider, of carbon reduction and energy efficiency services. The company works with Government bodies, local authorities, registered providers, businesses and communities, providing a range of bespoke retrofit and new build services to help their clients to reduce the environmental impact of their residential and commercial buildings. Key Ro...
Job Description My client based in the city centre are seeking a professional Team Manager who is able to lead , coach and motivate a team of 11 FTE Ensure the team are adhering to the clients SLA's Oversee the day to day operation Pull and report on KPI's Promote team work Attend meetings Handle and resolve escalated complaints Answer queries Coach , develop and ment...
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Date: 5 days ago
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Epsom, Surrey
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£20,000 - £22,000 per annum
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21 applications
Kelly Services are looking to recruit a Call Centre Team Leader to join their client. Main Duties: Assist the Call Centre Manager in ensuring the call centre runs smoothly Motivation of the team to ensure they deliver excellent customer service Answer telephone calls from clients and external sources Monitoring calls, coaching, and feeding back to agents Assist with repor...
Role Overview Our Team Leaders manage and lead a team in order to consistently achieve and exceed targets whilst ensuring the very best customer experience is provided to optimise sustainable quality job outcomes. Working on our new Work Programme contract, you will drive and support the team to guarantee the smooth delivery of the end-to-end customer experience. You motivate the team to ensure they are maximising outcom...
Customer Service Team Leader- £22-£24K- Oxford- Languages Proffered Full time role, 9am-5pm, 37hrs PW We are looking to recruit a Customer Service Team Leader for this amazing company in Oxford, Oxfordshire that are associated with the Leisure industry. The company have seen some great success in recent years and 2013 is looking even better Reporting to the Customer Service Manager y...
Just Recruitment are delighted to be recruiting for a Team Leader to join a modern, smart and cutting edge business who deliver excellence to their customers. As a Team Leader you will demonstrate a pro-active approach to ensure service levels are maintained and procedures are followed and adhered to. You will be required to lead, manage and motivate a team of advisors in servicing my clients customers, ensuring all activity is undertaken...
Customer Services Team Leader - German, Italian, Spanish, French or Russian LANGUAGES German Italian Spanish French Russian LOCATION Central London COMPANY BACKGROUND Our international client is a world leading designer and brand of electronic and hi-tec products. KEY JOB RESPONSIBILITIES </stro...
Area of Concentration Assisting and co-ordinating the collection of payments of refunds requested from Debt Sale clients Credit control - Identifying and collecting direct payments from the client CAIS and manual amendments Monitoring and managing of relevant queues to be worked daily Monitoring ongoing performance of...
Customer Care Team Leader – Russian Speaking West Kensington, London £23,000 + OTE 4K The Company Kaplan International Colleges , a division of Kaplan Inc. (a subsidiary of Washington Post Company), is an exciting company in the world of international education. With 44 English language schools in the UK, Ireland, USA, Canada, Australia & New Zealand, we are a leading provide...
JOB TITLE- Customer Service Team Leader - Panacea Finance SALARY- £23,000 - £27,000 circa dependant on experience HOURS - 37.5 per week.Shifts Monday - Thursday 8.30am - 5.00pm or 9.30am - 6.00pm , Friday shift 9.00 - 5.30 - 1 in 4 Saturdays 9.00am - 1.00pm LOCATION- Aust, Bristol Job Purpose We are looking for a Team Leader to work within our ...
Outbound Insurance Team Manager Would you like to work with a well-established company based in Bournemouth? Do you have experience managing a sales team within the call centre environment ? Our client is looking for a Sales Team Manager to join their busy company. OBJECTIVES To manage a team of (typically 10) staff, coaching them to achieve their commercial targets in line with the ...
This is a fantastic opportunity for a Team Leader to join a market leading organisation. You will be a passionate people manager with the ability to maximise sales performance. About the Role: You will have had experience within a Contact Centre sales operation leading a team of frontline sales operatives. Passionate about people management and on the job motivation and coaching. Actively work with the Sales Ce...
