Working as a Team Manager on the Ideal Shopping campaign, you will be an integral part of the Management team. You will support the delivery of a successful customer service driven campaign. You will be responsible for managing a team of circa 15 Customer Service Advisors, ensuring the successful delivery of the department objectives and targets through effective performance management, exceptional training, coaching and leadership. Respons...
My client, an electronics company, is looking for a Customer Services Team Leader with fluency in French, German, Spanish, Italian or Russian. With previous experience managing a team you will ensure processes are maintained and KPI’s met along with championing key customer accounts. Duties will include providing a superior level of service, develop strong working relationships, problem solving, identify improvement opportunities and maintainin...
Responsible for the day to day running of the location with key focus being on revenue growth, people management, cost control and customer service. There is a requirement for attention to detail and the ability to communicate effectively at all levels. Promote the sale of ancillary products, optimise Key Performance Indicators (KPIs) and optimise the assets and people allocation. Planning Flee...
Responsible for the day to day running of the location with key focus being on revenue growth, people management, cost control and customer service. There is a requirement for attention to detail and the ability to communicate effectively at all levels. Promote the sale of ancillary products, optimise Key Performance Indicators (KPIs) and optimise the assets and people allocation. Planning Flee...
Team Manager - Contact Centre Inbound Customer Service Peterborough Role Profile Working as a Team Manager on the Ideal Shopping campaign, you will be an integral part of the Management team. You will support the delivery of a successful customer service driven campaign. You will be responsible for managing a team of circa 15 Customer Service Advisors, ensuring the successful delivery of the departm...
This is an exciting opportunity to work with a world leader in on-line marketing, in the busy and ever changing environment that is Customer Services. Based in their modern North Oxford offices, this cllient is looking for an experienced Team Leader to ensure that the team work in line with set KPI's and SLA's. THE ROLE: The day to day management of a team within the Customer Operation departmen...
Role: Bi-lingual (Italian) Customer Support Representative - Team Leader Why Blurb? Blurb is a company and a community that believes passionately in the joy of books - reading them, making them, sharing them and selling them. For our customers, holding a finished book with their name on the cover is a truly amazing feeling; it’s one of those experiences everyone should have. At Blurb, we have a creative publishin...
Telemarketing Team Leader - Job Ref: 10009 We are currently recruiting for a Telemarketing Team Leader to work for a dynamic and growing IT company based on the outskirts of North Leeds. This is a superb role working within a fast paced office managing and motivating a small team of telemarketers. The role will also involve leading the team by example by making outbound calls to businesses, information gathering and ...
ARE YOU INSPIRATIONAL, TARGET DRIVEN AND FULL OF ENERGY WITH A HUNGER TO SUCCEED ? ARE YOU LOOKING FOR A NEW AND EXCITING ROLE WITHIN A FAST GROWING AND EXTREMELY SUCCESSFUL COMPANY ? IF YES, THIS IS THE ROLE FOR YOU Salary: Basic: £15k-£18k+ uncapped commission - OTE £24k Benefits: Uncapped performance related bonus, 2 pay reviews per annum and up t...
ARE YOU INSPIRATIONAL, TARGET DRIVEN AND FULL OF ENERGY WITH A HUNGER TO SUCCEED ? ARE YOU LOOKING FOR A NEW AND EXCITING ROLE WITHIN A FAST GROWING AND EXTREMELY SUCCESSFUL COMPANY ? IF YES, THIS IS THE ROLE FOR YOU Salary: Basic: £15k-£18k+ uncapped commission - OTE £24k Benefits: Uncapped performance related bonus, 2 pay reviews per annum and up ...
Organisation Description This is an exciting opportunity to grow within the Customer Services field, due to the ongoing expansion of the company the are looking for an individual to join the Customer Service Team and develop into a Customer Services Team Leader. This is a 9 month contract with a view to become a permanent opportunity Job Description To respond to...
Our client is a relationship business and financial services provider. They work closely with customers who require help, advice and financial support in the form of small short term loans. Acting as personal bankers their agents work closely with customers, visiting them in their homes and building long term relationships with clients in their local communities. The agents gain new customers from referrals, friends of friends, ...
Our local client are currently seeking an experienced Insurance Team Leader to join their expanding Peterborough team. This is an exciting opportunity for a down to earth and driven individual who is passionate about providing an exceptional level of customer service. You must be able to motivate those around you whilst ensuring that the business service levels are consistently being met. You must be able to deal with a wide ...
38 jobs matching this search were posted in the last week
Permanent, full time (Mon-Fri with overtime as required to cover the Centre opening hours) JOB PURPOSE To provide excellent Customer Service and Facilities Management support. PRINCIPAL JOB ELEMENTS AND RESPONSIBILITIES Customer/Support Services Manage all on site customer service queries and issues, including but not limited to: </p...
At The Co-operative Bank, we believe in putting our customers at the heart of everything we do. It’s that fresh approach to banking that has helped us to grow into the successful organisation we are today. So, if you’re a target-driven people person who’s looking to progress your career and learn a truly ethical way of working, we have an opportunity for you. Working in our busy contact centre, you’ll enjoy scope, scale and variety a...
We're looking for an experienced team leader to help us expand our capability to deliver the exceptional quality of care for which Newcross is renowned. We are looking for dynamic individuals with strong multi-tasking and time management skills to join our dedicated team. You will be confident communicating with both clients and employees to ensure a seamless service is provided when our branches need support. Your key tasks wi...
Call Centre Team Leader required working with a multi-national outsourcing company directly in a call centre that supports the general public on their medical needs. The successful applicant will manage a team of call centre operatives on a day to day basis and support the achievement of call centre service levels and call quality targets. Team Leaders will also be expected to manage, motivate and develop team members while promoting...
Enterprise is a major UK support services company, maintaining key infrastructure assets for utility companies and providing front-line services for Local Authorities and Central Government organisations. Well established and still growing, we have over 40 years experience and provide jobs for over 16,000 employees and operatives working across 300 locations in the UK. Playground Attendants urgently required to supervise children's p...
Enterprise is a major UK support services company, maintaining key infrastructure assets for utility companies and providing front-line services for Local Authorities and Central Government organisations. Well established and still growing, we have over 40 years experience and provide jobs for over 16,000 employees and operatives working across 300 locations in the UK. Playground Attendants urgently required to supervise children's p...
Contact Centre Team Leader Oakham Salary £18.5k to 21k pro-rata + benefits Part-Time average 31.75 hours, Flexible shifts between 6am to 11pm Mon-Sun THE COMPANY Lands' End is a global multi-channel retailer designing and selling American classically styled clothes. We are currently looking for a Contact Centre Team Leader to join our successful and rapidly expanding multi-channel retail busine...
Organisation Description I have a permanent vacancy for a Senior Team Leader to provide leadership, guidance and support to a team of approximately 4 Team Leaders. The role holder will take overall responsibility for ensuring the team deliver the business objectives in an efficient and professional manner. A background in financial services would be desirable for this position. <br ...
Call Centre Team Leader (11.30 - 19.30) required to head up a team of call centre operatives in a busy contact centre in Fareham. With previous experience of working in a call centre environment as a supervisor or team leader you will be computer literate with a personable and professional telephone manner. DUTIES: - Supervising a team of calling agents - Speaking to customers and answering queries - Data Entry i...
We are currently recruiting for a number of Call Centre Team Leaders to manage teams of Customer Sales Enquiry Agents on behalf of our client based in the city centre of Manchester. Basic starting salary of £23,000 - £25,000 per anum plus bonus. Hours of work will be 35 hours per week working 5 days out of 7 on a rota basis. Scheduled shifts will be between the hours of: Monday - Friday: 8am-8pm Saturday: 9am-6...
We are currently recruiting for a Customer Service Team Leader to join our Customer Operations team on a temporary basis for up to 12 months. Salary is up to £21,000 DOE. Job Description: Lead, support and motivate a team of representatives in delivering outstanding customer service through both telephony and administration interactions Embrace ownership of your personal and team targets, doi...
Are you an experienced Customer Service Team Leader want to work for a market leading web advertising company based in Oxford Reporting to the Customer Service Manager, the Customer Service Team Leader is responsible for the day to day management of one of the teams within the Customer Operations department. You will work closely with all departments across the company to ensure that your team offer excellent customer service, whils...
