Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
Our client is a manufacturing company based in Bury St Edmunds. We are currently recruiting for a Customer Services Assistant to work within a small team. The ideal candidate will be ideally seeking a trainee role where they will gain knowledge and experience within a company who have plans to expand in the future; there also give potential for growth in your career. Job Specification Answering the telephone and d...
Job Title: Customer Operative Location: Haverhill Hourly Rate/ Salary: £12371 per annum (pro rata) Duration: 2 month fixed term contract Start Date: ASAP Are you highly organised and have excellent customer service? If so, keep reading Our client based in Haverhill is seeking a Customer Operative to join their busy team on a fixed term contract of 2 months. Reporting to...
Job Title: Service Desk Team Leader Location: Haverhill Salary: £17,100 per annum Start Date: ASAP Hours: 40 hours per week 8am to 5pm Monday to Friday Do you have experience of leading a team and delivering exceptional customer service, if yes, keep reading We are seeking a Service Desk Team Leader with excellent customer service skills on behalf of our client based in Haverhil...
Job Description My client who are based on the outskirts of Ipswich are looking to recruit a Service Coordinator on a Temporary to Permanent basis. You must have previous Office experience, be able to work on your own initiative, and be an excellent communicator. You will be the first point of contact for answering the telephone and logging of service calls. This will involve logging, daily updating, monitor...
Location: Ipswich Salary: £15,000 We are looking for a motivated, enthusiastic candidate to work in a busy office based on the outskirts of Ipswich. You will provide the highest level of customer care to both internal and external customers whilst working within published service levels Job Details: Card processing - setti...
Team Manager Ipswich Pure Resourcing Solutions are delighted to recruit this exciting position for a leading financial services business in Ipswich. The main responsibility of the role is to manage the to deliver a high quality client service proposition to internal and external stakeholders. The role demands strong relations and maintenance of relationships and to manage a service team that provide support to stakeho...
Excellent Opportunity Full Time Temporary Customer Service Advisor required for prestigious utilities firm in Lowestoft. Start date: ASAP Duration: Temporary, min 3 months Hours: 37.5 hours per week on a rotational shift basis, includes working some Saturdays Duties include: receiving incoming calls from customers with regards change of occupier and taking payments. Full training will be given. To apply ...
An interactive and service focused post in Arco’s supportive customer service team, with the aim of delivering excellent levels of service to all Arco’s customers. Salary: c£17,510 + Bonus 9 month contract, with permanent potential With a turnover in excess of £245m, 39 branches and 1,500 employees, our Client is the UK’s leading supplier of safety clothing, corporate work wear, health & safe...
IMMEDIATE START TEMPORARY BOOKING Utilities company in lowestoft requires a Customer Advisor ASAP: Key Skills: Good keyboard and general office skills Good attention to detail Able to work on own and as part of a team Ability to make confident decisions Key Tasks: Using our in house system to deal with metered properties that are empty but water has been u...
Customer Service Call Handlers Ipswich Town Centre Up to £12,000 Pure Resourcing Solutions are currently recruiting for experienced call handlers for an Ipswich based client. If you have experience working in a busy call centre, or think you have the right personality to work in a customer care setting we are interested in hearing from you. The duties for this role will include: Liaising wit...
Call Handler Ipswich £12,000 per annum Pure Resourcing Solutions are currently recruiting on behalf of a large insurance organisation in Ipswich for a customer service call handler. You will be dealing with customer calls relating to vehicle repairs and liaising with engineers and customers on the details of the repair through to completion. The successful candidate will have good customer service skills, ...
At Natwest, our vision is to become Britain’s most helpful bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and, like us, have a passion for customer service As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging...
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and like us have a passion for customer service. As the face of the bank, you’ll work as part of a team to ensure our customers are listened to,...
A leading Insurance outsourcer in Ipswich currently require Claims Handlers to work in their busy Claims department This role will involve liaising with customers to resolve their claim whilst delivering first class customer service. Responsibilities will also include all aspects of administration relating to new and existing claimants Applicants should possess the following skills and experience: ...
My client based in Newmarket has a great opportunity for a Customer Service Assistant to join their Administration function supporting the site management team. Ideally you will have had previous experience gained within a Sales order processing role. Assisting in all aspects of Administration including Sales Order Processing. Supporting site management team with general administrative tasks. · Assist with...
Job Description • Working in a business-to-business contact centre you will deal with & manage high volumes of incoming calls directly from our customers - Utility companies in the UK. • You will amend, investigate & manage the life cycle of the Utilities’ (prepayment) customers’ accounts. • You will manage issues/calls in a timely & professional manner at all times, thus allowing us as a Depar...
Job Description • Working in a business-to-business contact centre you will deal with & manage high volumes of incoming calls directly from our customers - Utility companies in the UK. • You will amend, investigate & manage the life cycle of the Utilities’ (prepayment) customers’ accounts. • You will manage issues/calls in a timely & professional manner at all times, thus allowing us as a Depar...
My client a large organisation based in Ipswich are currently on the look out for a number of bright individuals to join their customer focused Downtime Management team. This fantastic role is available due to organic growth within their market place. The role: My client works within the accident management sphere and the role involves looking after clients and keeping them up to date with the progress of the repair on t...
Job Description My client on the outskirts of Ipswich are looking for candidates to work with them on a temporary to permanent basis to work in their contact centre. This is a varied role which will involve receiving Inbound calls as well as Outbound calling and ensuring that excellent Customer Service is provided at all times. This is a sales environment so you will need experience with working to a...
My client who provides a range of insurance and Accident Management solutions has a great opportunity for a Customer Service Advisor. The successful candidate will be dealing with customers and keeping them up to date with the progress of the repair of their vehicles. You will also be required to communicate with suppliers throughout the repair process with the purpose of keeping vehicle off road time to a minimum. This posi...
Role: Receptionist Salary: £20,000 My Client is looking for a receptionist to join their reception team to manage and maintain the reception area at their Ipswich Office. As a receptionist you will be expected to work in a professional, flexible, dynamic, enthusiastic, fantastic communication skills, high standards and proactive manner and provide the highest standard of service to clients and their guests. Th...
Organisation Description Professional company based on Ipswich outskirts Job Description To proactively manage the day to day customer relationships and order administration whilst supporting the sales and manufacturing teams in key areas of their role ensuring our client achieves its financial targets and goals. Person Specification Ideally...
It’s about having a moment. Not a routine. Careers in customer service £excellent Nationwide Is great service about going through the motions? Or people’s options? At HSBC, we believe in taking the time to connect with our customers - in getting to know who they are and what they want - so that, instead of providing standard packages, we can tailor our offering to individuals’ needs. <br ...
WE NEED YOU Temporary candidates urgently required for a large company based in Suffolk. Taking incoming calls, dealing with customer service problems, setting up accounts and dealing with accounts for a well known company. You must have an excellent telephone manner, be confident and able to cope under pressure This position is to start immediately paying £6.08 per hour but you have the chance...
