JOB DESCRIPTION Purpose of the role: To support the customer service team based in Chertsey. Dealing with customer complaints and requests phone escalations, letters & email specifically addressed to and on behalf of Senior Management (MD/CEO) Raising customer exchanges & refunds within agreed processes and authorisation limits Communicating with our customer contact centre to invest...
Leading financial services company specialising in foreign exchange requires an experienced Customer Service Representative to deal with daily customer queries in a professional manner. Resolving issues effectively and in a timely manner and to support and provide assistance to customers where required. This is a contract position for a period of 3-4 months Responsibilities: To support the management team within customer ser...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
20 days holiday, pension after 1 years service, parking plus they close at Christmas Our client, a well-established Company based in Hayes, is looking for a confident, outgoing team player with a responsible and focused outlook to work to join their successful and expanding company. As a Call Handler you will have your own engineers that you look after, you will be the first point of contact for anyone calling with quer...
20 days holiday, pension after 1 years service, parking plus they close at Christmas Our client, a well-established Company based in Hayes, is looking for a confident, outgoing team player with a responsible and focused outlook to work to join their successful and expanding company. As a Call Handler you will have your own engineers that you look after, you will be the first point of contact for anyone calling with quer...
20 days holiday, pension after 1 years service, parking plus they close at Christmas Our client, a well-established Company based in Hayes, is looking for a confident, outgoing team player with a responsible and focused outlook to work to join their successful and expanding company. As a Call Handler you will have your own engineers that you look after, you will be the first point of contact for anyone calling with quer...
Job Description To assist the office manager in administrative roles such as filing, scanning, faxing, e-mailing and posting letters. Strong Maths skills are essential in the role as you will be made to work out percentages and sums on a regular basis. You will be liaising with customers via telephone and email so good literacy skills are also essential. You must be hold a valid UK ...
Our client is looking to recruit a strong individual with innovative ideas to join their well established and growing company. They will be offering the successful candidate 20 days holiday as well as a fantastic commission structure. You will be accurately administering all renewals and renewal requests alongside the Customer Retention Team in accordance with company procedure where you will achieve business objectives. You will be r...
20 days holiday, pension after 1 years service, parking plus they close at Christmas Our client, a well-established Company based in Hayes, is looking for a confident, outgoing team player with a responsible and focused outlook to work to join their successful and expanding company. As a Call Handler you will have your own engineers that you look after, you will be the first point of contact for anyone calling with quer...
Our client is looking to recruit a strong individual with innovative ideas to join their well established and growing company. They will be offering the successful candidate 20 days Holiday as well as a fantastic commission structure. You will be accurately administering all renewals and renewal requests alongside the Customer Retention Team and achieve business objectives. You will be required to demonstate a positive and enth...
Basic salary £16500 OTE 19500 This is an excellent opportunity to join this wonderful company with a strong worldwide reputation. You will be dealing with all cancellation requests alongside the team and your aim will be to build a rapport with each customer in order to retain business. You will be supporting the manager with daily tasks and to produce reports as necessary. The successful candidate will be one who i...
Call Centre/ Helpdesk position based in Feltham You will be required to log calls from external colleagues and customers regarding the services offered by the company. This is not a technical role but you must be comfortable dealing with a high number of calls on a regular basis. Your working week will consist of 4 early shifts of 7.30am to 2.30pm, followed by 2 days off. Then 4 late shifts of 2.30 to 10.30pm, f...
We have a fantastic opportunity for an experienced, customer focused and client facing individual to join my clients team as a Customer Service Manager. My client is a specialist data capture company who work with both charities and large corporate organisations on a nationwide basis. Within this role you will be the key customer contact for the business as well as be hands on with the management of client accounts and da...
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Date: 18 May
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Egham, Surrey
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£30,000 - £35,000 per annum
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100+ applications
Job Description Job Purpose/Scope: To ensure the smooth and efficient handling of all customer communications relating to orders and queries, from receipt of order through to delivery and invoicing. To manage all systems, processes and of personnel associated with the sale of product. Key Duties & Objectives: To develop staff training and personal development plans to ensure they meet with depart...
Job Description • Understand, apply and adhere to the internal sales process • Offer exceptional customer service both externally and internally • Provide exceptional customer service to external and internal customers and ensure that the departmental service standards are maintained at all times • Feedback any customer comments to team leader to ensure tracking is maintained and issues, where ...
Our client is looking to recruit a strong individual with innovative ideas to join their well established and growing company. They will be offering the successful candidate 20 days Holiday as well as a fantastic commission structure. You will be accurately administering all renewals and renewal requests alongside the Customer Retention Team and achieve business objectives. You will be required to demonstate a positive and enth...
A fantastic opportunity has arisen to join one of the largest chauffeur drive companies in the world with owned operations on three continents and a network of service partners spanning in over eighty countries. They are now looking for a Night Duty Supervisor to support the Contact Centre function, to champion the customer and maintain service levels and quality standards throughout the evening and night. This role will ...
JOB DESCRIPTION Purpose of the role: To support the customer service team based in Chertsey. Dealing with customer complaints and requests phone escalations, letters & email specifically addressed to and on behalf of Senior Management (MD/CEO) Raising customer exchanges & refunds within agreed processes and authorisation limits Communicating with our customer contact centre to invest...
Job Description Job Role: Order receipt and handling Follow up of orders throughout the whole order cycle Liasing with customers, sellers, and specialised teams Anticipating customer expectations and identifying best solutions Building key relationships with multiple stakeholders Skills needed: · Fluency in English · Fluency in Finnish · Motivated to offer cu...
Client Account Manager Staines £24,000 + excellent benefits including pension, healthcare, bonus, parking, 23 days holiday Managing a portfolio of approximately 20 clients the Client Account Manager will be responsible for taking inbound calls from these clients, developing long term relationships and resolving client queries, continually improving processes and service regarding the software or task. <br ...
Our client is looking for two operations Co-ordinator's to join their busy team This is an ongoing full time temporary role You will be coordinating deliveries, installations and delivery services for key clients Duties Include: Take customer orders for deliveries and installations from allocated key customers Plan the service delivery using internal and external resources</li...
This is an on-going temporary role. You must be able to commit to up to 6 months as there will be extensive training given. You will work Saturdays, Sundays and Mondays every week - a total of 22.5 hours. The ideal candidate will be friendly and articulate and able to show an excellent knowledge of customer service and proven customer service skills. It is essential that you have an excellent telephone manner and you are h...
Job Description ïÂÂÂÂÂÂÂÂ? A major element of the job will be the need to exert influence both out of the Business to maximise Customer satisfaction and revenue opportunities, also into the Business to help identify and remove obstacles to the delivery of the product to the customer. ïÂÂÂÂÂÂÂÂ? Organising of shipments to and from our customers, including air and road freight. ïÂÂÂÂÂÂÂÂ? Opportunity to e...
Our client is looking to recruit a strong individual with innovative ideas to join their well established and growing company. They will be offering the successful candidate 20 days holiday as well as a fantastic commission structure. You will be accurately administering all renewals and renewal requests alongside the Customer Retention Team in accordance with company procedure where you will achieve business objectives. You will be r...
Our client is looking to recruit a strong individual with innovative ideas to join their well established and growing company. They will be offering the successful candidate 20 days Holiday as well as a fantastic commission structure. You will be accurately administering all renewals and renewal requests alongside the Customer Retention Team and achieve business objectives. You will be required to demonstate a positive and enth...
