JOB DESCRIPTION Purpose of the role: To support the customer service team based in Chertsey. Dealing with customer complaints and requests phone escalations, letters & email specifically addressed to and on behalf of Senior Management (MD/CEO) Raising customer exchanges & refunds within agreed processes and authorisation limits Communicating with our customer contact centre to invest...
Temps needed ASAP for Customer Service Project - immediate start - 23/5/12 Monday - Friday , 6pm - 8pm - longer shifts will be available Location: Twickenham £7.00 per hour Main Duties You will be calling up our existing customers ensuring they have been satisfied with their product and taking feedback. Following up on packs sent out to ensure the custom...
Leading financial services company specialising in foreign exchange requires an experienced Customer Service Representative to deal with daily customer queries in a professional manner. Resolving issues effectively and in a timely manner and to support and provide assistance to customers where required. This is a contract position for a period of 3-4 months Responsibilities: To support the management team within customer ser...
Our client is a leading Pharmaceutical organisation working in strategic partnerships with the pharmaceutical industry, pharmacists and physicians to provide high quality products and services to all customers. The role is to lead their Customer Sales Team to ensure the delivery of a market leading customer service experience whilst achieving sales and service goals. You will also be instrumental in developing the following:<br...
Our clintis a leading Pharmaceutical organisation working in strategic partnerships with the pharmaceutical industry, pharmacists and physicians to provide high quality products and services to all customers. The role is to lead their Customer Sales Team to ensure the delivery of a market leading customer service experience whilst achieving sales and service goals. You will also be instrumental in developing the following...
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Date: 5 days ago
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Woking, Surrey
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£40,000 - £60,000 per annum
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6 applications
Leading the Customer Sales Team to ensure the delivery of an unrivalled customer service experience to company['s customers and achievement of departmental sales and service goals. Development of: customer sales and service offerings systems and processes driving automated solutions departmental capabilities and people development a sales driven and 0passionate team Developing ...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
20 days holiday, pension after 1 years service, parking plus they close at Christmas Our client, a well-established Company based in Hayes, is looking for a confident, outgoing team player with a responsible and focused outlook to work to join their successful and expanding company. As a Call Handler you will have your own engineers that you look after, you will be the first point of contact for anyone calling with quer...
20 days holiday, pension after 1 years service, parking plus they close at Christmas Our client, a well-established Company based in Hayes, is looking for a confident, outgoing team player with a responsible and focused outlook to work to join their successful and expanding company. As a Call Handler you will have your own engineers that you look after, you will be the first point of contact for anyone calling with quer...
20 days holiday, pension after 1 years service, parking plus they close at Christmas Our client, a well-established Company based in Hayes, is looking for a confident, outgoing team player with a responsible and focused outlook to work to join their successful and expanding company. As a Call Handler you will have your own engineers that you look after, you will be the first point of contact for anyone calling with quer...
Job Description To assist the office manager in administrative roles such as filing, scanning, faxing, e-mailing and posting letters. Strong Maths skills are essential in the role as you will be made to work out percentages and sums on a regular basis. You will be liaising with customers via telephone and email so good literacy skills are also essential. You must be hold a valid UK ...
Organisation Description THIS ROLE IS AN 18 MONTH CONTRACT Job Description Leading the Customer Sales Team to ensure the delivery of an unrivalled customer service experience to customers and achievement of departmental sales and service goals. Development of: • customer sales and service offerings • systems and processes driving automate...
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Date: 14 May
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Epsom, Surrey
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£18,000 - £21,000 per annum
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19 applications
Job Title: Customer Support Administrator Job Description: Taking calls and dealing with the query ensuring accurate information is provided Order processing for the selected sales area Progressing outstanding orders and dealing with customer queries Inputting all scheduling agreements for your region and ensuring stock is available for despat...
Our client is looking to recruit a strong individual with innovative ideas to join their well established and growing company. They will be offering the successful candidate 20 days holiday as well as a fantastic commission structure. You will be accurately administering all renewals and renewal requests alongside the Customer Retention Team in accordance with company procedure where you will achieve business objectives. You will be r...
20 days holiday, pension after 1 years service, parking plus they close at Christmas Our client, a well-established Company based in Hayes, is looking for a confident, outgoing team player with a responsible and focused outlook to work to join their successful and expanding company. As a Call Handler you will have your own engineers that you look after, you will be the first point of contact for anyone calling with quer...
Our client is looking to recruit a strong individual with innovative ideas to join their well established and growing company. They will be offering the successful candidate 20 days Holiday as well as a fantastic commission structure. You will be accurately administering all renewals and renewal requests alongside the Customer Retention Team and achieve business objectives. You will be required to demonstate a positive and enth...
Basic salary £16500 OTE 19500 This is an excellent opportunity to join this wonderful company with a strong worldwide reputation. You will be dealing with all cancellation requests alongside the team and your aim will be to build a rapport with each customer in order to retain business. You will be supporting the manager with daily tasks and to produce reports as necessary. The successful candidate will be one who i...
Customer Service Advisor/ Account Manager fluent in French, German and/or Italian Job Location: Weybridge, Surrey. (South West of London) Salary: £12 per hour - long term temp role. Reference: MJ 7.10 Company European division of household name technology company with global presence Role: Trilingual Customer Service Advisor / Account Manager fluent in French, German and/or I...
Call Centre/ Helpdesk position based in Feltham You will be required to log calls from external colleagues and customers regarding the services offered by the company. This is not a technical role but you must be comfortable dealing with a high number of calls on a regular basis. Your working week will consist of 4 early shifts of 7.30am to 2.30pm, followed by 2 days off. Then 4 late shifts of 2.30 to 10.30pm, f...
We have a fantastic opportunity for an experienced, customer focused and client facing individual to join my clients team as a Customer Service Manager. My client is a specialist data capture company who work with both charities and large corporate organisations on a nationwide basis. Within this role you will be the key customer contact for the business as well as be hands on with the management of client accounts and da...
CUSTOMER SERVICE 6 month contract Answering all incoming Customer Service and Helpdesk telephone calls and emails, positively and efficiently. Log all calls and emails on the relevant company system. Answering customer questions directly or pass to the relevant department within the business. Ensure that all customer comments and feedback get fed to the most appropriate person within the organisat...
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Date: 18 May
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Egham, Surrey
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£30,000 - £35,000 per annum
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100+ applications
Job Description Job Purpose/Scope: To ensure the smooth and efficient handling of all customer communications relating to orders and queries, from receipt of order through to delivery and invoicing. To manage all systems, processes and of personnel associated with the sale of product. Key Duties & Objectives: To develop staff training and personal development plans to ensure they meet with depart...
Job Description • Understand, apply and adhere to the internal sales process • Offer exceptional customer service both externally and internally • Provide exceptional customer service to external and internal customers and ensure that the departmental service standards are maintained at all times • Feedback any customer comments to team leader to ensure tracking is maintained and issues, where ...
Our Client is recruiting for a Customer Complaints Handler to start ASAP. This is a fantastic opportunity to work for a progressive company who are a leader in their industry. Your role will be investigating regulated complaints in line with the requirements of the Financial Services Authority and communicating the outcome to the parties concerned To apply for this role you must have have previous experienc...
Our client is looking to recruit a strong individual with innovative ideas to join their well established and growing company. They will be offering the successful candidate 20 days Holiday as well as a fantastic commission structure. You will be accurately administering all renewals and renewal requests alongside the Customer Retention Team and achieve business objectives. You will be required to demonstate a positive and enth...
