Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
Responsibilities Day-to-day management of team of staff.Management of contact centre when acting as shift manager.Ongoing development of team and individuals.Provision of regular 1-2-1 communication sessions with each team member.Create, manage and support “individual development plans”.Team performance management, including disciplinary issues.Produce recommendations to improve the customer experience and reduce complaints / claims.Act a...
At Natwest, our vision is to become Britain’s most helpful bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and, like us, have a passion for customer service As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging...
Cashier We have opportunities in this role in Salisbury. It all starts with you When a customer walks into one of our branches, they want to be able to get their hands on all the great products and services Barclays has to offer with a minimum of fuss. And the first people they come to are our Cashiers. Whether it's doing the simple things li...
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and like us have a passion for customer service. As the face of the bank, you’ll work as part of a team to ensure our customers are listened to,...
An Assistant Manager within the Customer Services team is required for this fast-paced business, based on the outskirts of Salisbury. You will be responsible for developing the performance of the team to ensure that excellent customer service is provided and that you get the best out of your team members. The role will include updating processes and policies and communicating these with the team. Key duties to in...
It’s about having a moment. Not a routine. Careers in customer service £excellent Nationwide Is great service about going through the motions? Or people’s options? At HSBC, we believe in taking the time to connect with our customers - in getting to know who they are and what they want - so that, instead of providing standard packages, we can tailor our offering to individuals’ needs. <br ...
Our clients are looking to recruit a number of intelligent and adaptable individuals to join their pension account management team based in the centre of Salisbury. Working as part of a small team you will be responsible for building and maintaining relationships with IFA's, clients and other third parties, and undertake varied pension administration tasks. The ideal candidate will have excellent customer service skills...
