Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
We are now recruiting for experienced Call Centre advisor's to work in one of the UK's leading contact centres, with some of the world’s leading brands. We are a great position to be recruiting for one of the Country's largest call centre company's which has vacancies within its Customer Service and Sales department. With the company growing, we are looking for great individuals to join the team. We are looking for someone who is confident ...
Our Client is looking for a Customer Service Representatives with languages. The successful candidate must have previous retail or call centre experience with excellent communications skills, ability to speak and understand different European languages with the ability to converse at all levels and being able to deal with inbound calls from customers to ensure full resolution of issue has been achieved. You will be working in a ...
Sales Admin Manager Our client, specialists in the development, marketing and manufacture of personal care products are seeking a Manager to oversee the sales order processing department. Candidates will need to be experienced and preferably from an FMCG company. Our client operate in a fast moving environment where customer orders must be delivered within days of receipt. The expansion of their customer base and pro...
We are seeking an experienced call centre / sales candidate to join our city centre based client. Working in a personable and friendly environment, you will be responsible for coordinating the renewal of music based licenses, dealing with small independent businesses through to large national accounts. You will provide accurate information to clients, manage their expectations and deal with any enquiries that they may have. ...
We are looking for someone to manage a team of back office administrators who provide support to our clients call centre function. You will be responsible for overseeing the day to day work load, ensuring your team are working to strict SLAs and KPIs, are processing work accurately adhering to strict industry regulations at all times. Working 35 hours per week between 9am and 5pm, you will be managing a team of between 12-...
Our Client is looking for a Customer service Advisors. The successful candidate must have previous retail or call centre experience with excellent communications skills with the ability to converse at all levels and being able to deal with inbound calls from customers to ensure full resolution of issue has been achieved. You will be working in a team. It will be £6.90 - £8.00 an hour, full-time on a shift b...
Job Description This is an exciting opportunity to actively contribute to the Contact Centre for our prestigious Financial Services client based in Peterborough. You will be responsible for handling and processing a wide range of INBOUND customer service requests ensuring that tasks are completed on time, every time. Successful candidates will be subject to CR...
Join an award winning company that has excellent opportunities for career development and progression If you are looking for a company that provides a fun and sociable working environment then this is the job for you Due to their ongoing success, one of our leading clients is recruiting for an inbound and outbound customer service role based in Peterborough. You will be working on behalf of a leading televison shopping channel...
working for a leading firm based in Peterborough, you will be working a DAY shift 9-5, making out bound calls but NOT colding calling. experience of outbound calls preferred for this role as is good IT skills. Please apply with cv and state notice and current salary. Temp to perm role after 12 weeks for the correct candidate. ...
Our Peterborough based client are seeking an experience Team Manager to join their business. The role holder will be required to manage and develop an inbound team of Advisors, ensuring that they provide a high quality service to meet the needs of customers, achieving determined response KPI’s, sales targets and cash collection objectives, in accordance with agreed processes. This is a varied and challenging role which re...
Join an award winning company that has excellent opportunities for career development and progression If you are looking for a company that provides a fun and sociable working environment then this is the job for you Due to their ongoing success, one of our leading clients is recruiting for an inbound and outbound customer service role based in Peterborough. You will be working on behalf of a leading televison shopping channel...
Our Financial Services client in Peterborough UK are looking for an experienced Italian and English speaking Customer Service Representative to join their Service Centre in a customer focused non-sales environment dealing with inbound calls. Key Accountabilities • A passion for delivering excellent Customer Service. • Call centre or retail background. • Excellent Italian and English communicati...
I am looking for 3 Team Leaders to work in a busy contact centre. Candidate must have previous experience working in a contact centre in a customer service environment. Previous service environment experience, ideally in a contact centre. A strong role model for the brand. Interest in home furnishing as well as a curiosity about people’s life at home A passion for getting the best for the customer Ab...
SUPPORTING BRIGHT IDEAS Being a Mission Control Leader at RSA is your chance to take over a brand new role and shape it yourself. You'll provide top-notch telephony and operational incident management, and take leadership responsibility for operations managers across sites in Sunderland, Bristol, Horsham and Peterborough. Best of all, you can expect plenty of career development opportunities within shared services - at a compa...
Job Description Our large corporate client based on the outskirts of Peterborough are looking for a number of Customer Service Advisors to support a project for a number of months on a temporary basis. Our client is looking for: • Individuals who have a solid Customer Service background • 4 GCSE’s at A-C grade including Maths and English • Confident and professional communicator <br...
At Natwest, our vision is to become Britain’s most helpful bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and, like us, have a passion for customer service As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging...
We are recruiting for a number of Inbound Call Centre Operatives for a large corporate organisation who provide business support services to the financial services industry. 40 Hour Contract - Monday to Friday 9am - 6pm You will be responsible for working as part of a large call centre team handling inbound customer service calls and processing customer service requests. Key Duties: - Ensure...
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and like us have a passion for customer service. As the face of the bank, you’ll work as part of a team to ensure our customers are listened to,...
Job Description Our Financial Services client in Peterborough are looking for experienced Customer Service professionals to join their Service Centre in a customer focused non-sales environment, dealing with inbound calls only. Key Accountabilities • A passion for delivering excellent Customer Service. • Call centre or retail background. • Excellent communication skills. • Out...
Job Description Our Financial Services client in Peterborough are looking for experienced Customer Service professionals to join their Service Centre in a customer focused non-sales environment, dealing with inbound calls only. Key Accountabilities • A passion for delivering excellent Customer Service. • Call centre or retail background. • Excellent communication skills. • Out...
Our Client is looking for a Telesales Advisor. The successful candidate must have previous outbound calling experience, excellent communications skills with the ability to converse at all levels and calling customers to ensure full resolution of issue has been achieved. Your will need to lead generate for the company. It is for one month initially with the potential of more work depending on your level of performance...
My Peterborough based client are currently looking to recruit a Policy Manager. This is a great opportunity to work for an extremely successful and ethical company. Key skills of the role: Workforce Developer Service Leader Stakeholder Manager Policy Development Change Manager Demonstrates and role models professional credibility, conduct and attendance, setting a standard for the t...
Our Financial Services client in Peterborough are looking for experienced Customer Service professionals to join their Service Centre in a customer focused non-sales environment, dealing with inbound calls only working on a night shift 7 nights on then 7 days off. Key Accountabilities -A passion for delivering excellent Customer Service. -Call centre or retail background. -Excellent communication skills. <...
The Profile: Our client in Cambridgeshire is looking to recruit a Demand Planner to process customer orders including creating a demand forecast that will be used to plan the business manufacturing. The Duties: • Receiving and processing orders • Booking in any orders with customers • Expediting orders with Supply and Logistics • Maintaining accurate details for Customer Ser...
