Also within the role the candidate would need to process returned orders for refunding, send letters and information packs to all new associates. At the end of each month the need to monitor our customer’s growth through qualification and leadership levels will require knowledge of spreadsheets. There is also an element of admin within the role where emails from associates need to be responded too, take bookings for any upcoming eve...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
Our client requires a Service Manager to deal with day to day operational activities within a highly paced and varied customer service environment. The Service Manager will provide direction and daily responsibilities to a team of managers who, in turn, lead the front line response in the provision of a variety of diverse services to clients. You will ensure that high levels of service are maintained as per service level agreements.<...
Our client requires a Service Manager to head up a newly created division. As Service Manager, you will be responsible for bringing together a number of areas and creating a new division covering a wide variety of services within the educational system. You will be interacting with senior members of various organisations on a daily basis. The successful candidate will have demonstrable experience within the education sec...
Customer Service Executive - Up to £21,000 + Benefits The role Alamy sells images to a wide range of clients from around the world. You will be dealing with publishers, designers, marketers and advertising agencies as well as liaising with our contributing photographers and agencies. Working closely with our sales team you will deal with a number of in-bound calls and email enquiries, al...
Job Description Our client is looking for an Order Processor to be based within their Customer Services Department for a temporary position up until August 2012. Main duties will include: - Daily responsibility for processing all customer service orders - Making outbound calls to customers where queries arise the orders - Daily filing - Providing administrative support to the Custom...
Job Description Our client is looking for an Order Processor to be based within their Customer Services Department for a temporary position up until August 2012. Main duties will include: - Daily responsibility for processing all customer service orders - Making outbound calls to customers where queries arise the orders - Daily filing - Providing administrative support to the Custom...
Customer Services Representative Please see below outline of Russian Customer Services role; The candidate would be responsible for all incoming post which will include applications and cheques, dealing with the incoming calls from associates wishing to place orders and have queries resolved. There will be occasions when outbound calling will be necessary for chasing payment and information missing from applications.<...
Job Title Sales Advisor - £16K - £18K Basic. £23K OTE Business Area Sales Call Centre Reports To Team Leader Job Purpose To service the client’s customer portfolio through inbound and outbound calls, ensuring a high level of customer satisfaction at all times. (No cold calling) Main Accountabilities Rece...
Job Title Customer Service Advisor £16K - 8K Basic £23K OTE Business Area Call Centre (Inbound) Reports To Team Leader Job Purpose To service the client’s customer portfolio through inbound and outbound calls, ensuring a high level of customer satisfaction at all times. Working on a blended dialler. Main Accountabilitie...
Job Title Customer Service Advisor - Recoveries - £16K - £18K Basic. £23K OTE Business Area Recoveries Department Reports To Team Leader Job Purpose To service the clients portfolio of outstanding balances, through inbound and outbound calls, minimising financial impact to the business by reducing losses to bad debt. Assis...
An exciting opportunity has arisen for an experienced Customer Service Adviser who is fluent in Finnish and English as well as any Nordic language. Main Duties and Responsibilities Handling customer queries via telephone and email. Ensuring that these are dealt with professionally and quickly. Updating client files to ensure they are kept up to date. Assisting other colleagues when required. Ge...
Our client who is based in Didcot, Oxfordshire are looking to expand their Customer Services Team, specifically for the Russian region. Our client is an international organisation that works within the healthcare industry. This individual will assume responsibility for all incoming post which will include applications and cheques, dealing with the incoming calls from associates wishing to place orders and have queries resolved. There ...
Our client, a leading service provider based near Oxford, is currently looking for a Publisher Liaison Executive with fluent Finnish and preferably another Nordic language (Swedish, Norwegian and Danish) to join their team on a permanent basis. You will be responsible for managing all aspects of customer service across a portfolio of publishers, handling queries in a timely and accurate manner, and ensuring KPI and SLA targets are met at al...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
HELP DESK MANAGER - WANTAGE - £25K My client is well known facilities management company with offices in West Oxon. They are working with us here at Better People Ltd to source a Help Desk Manager to run and manage their internal help desk team. The aim of the role is to manage the provision of a wide range of help desk services including response to enquiries and coordination of orders. You will be responsible for ...
We are looking for a Contact Centre Advisor to work on a 9 month contract. The Contact Centre Advisor will deal with a variety of calls throughout the day and manage a high volume of work including taking orders, arranging collections and deliveries and troubleshooting a variety of technical queries, all whilst undertaking other general administrative tasks and keeping the Oracle database up to date and accurate. To succeed in this challeng...
Company: Our client is an international company dedicated to supplying a comprehensive range of high quality immunological and cell biology reagents.They now has a position for a French Technical Customer Services in Oxfordshire UK. Role: They are currently looking for reliable and experienced French and English speaking Technical Customer Services Agents. In this role you will be working with their Business Clients to ensure optimum...
Company: Our client is an international company dedicated to supplying a comprehensive range of high quality immunological and cell biology reagents.They now has a position for a German Technical Customer Services in Oxfordshire UK. Role: They are currently looking for reliable and experienced German and English speaking Technical Customer Services Agents. In this role you will be working with their Business Clients to ensure optimum...
A great opportunity has become available to lead a team of customer service advisors at an award winning multi-national fashion company. As well as motivating and leading your team you will also work as an advisor providing a courteous and professional service. The main duties are responding to customer enquiries via email and telephone. You will liaise with other departments in order to resolve queries and provide a garment tracking servic...
A fantastic opportunity has arisen within the customer service department of this company, regularly listed in Britain's top 100 employers as a Depot Customer Representative. You will be the main link between the Contact Centre and the Depot Operations Team working between 08:30 and 17:30. This role will support the delivery of an exceptional customer experience through the provision of timely and accurate information between all pa...
Do you have fluent written and spoken Italian / English language skills? Do you have excellent communication and Customer Service skills? If so, this could be the role for you... Due to continued growth we are seeking an Order Management Advisor for our highly successful client in Bicester. This role will see the successful candidate working alongside an existing team of 4 Advisors and reporting to...
An international client with a huge European Client base is looking for a native Russian Customer Service Representative to deal with the incoming calls from client wishing to place orders and have queries resolved. There will be occasions when outbound calling will be necessary for chasing payment and information missing from applications. Also within the role you would need to process returned orders for refunding, send letters and informatio...
Our Banbury based Client is looking for a full time Customer Service Advisor to join their team on a 6 month maternity contract. You will be responsible for: Working in a small team with other Customer Service professionals Speaking with clients on a daily basis, therefore an excellent telephone manner is essential Processing orders - accuracy and attention to detail is cri...
ROLE Russian speaking Customer Services LOCATION Didcot SALARY £17,000 My client, an established company, is looking for a native or near native Russian speaker to provide customer services to customers based in Russia. This will suit someone who has some telephone based customer services experience and good administration skills. Duties: • Incoming calls from Russian Associates dealing with orders,...
