Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
Organisation Description 125000 - 4k commission - Harrogate Our client, a leading company based within Harrogate are currently looking for a call centre sales handlers to join their team. This role will involve dealing with a wide client base and up selling services in order to gain appointments throughout the UK. Job Description - Answering in coming calls - Ach...
Exciting new opportunity with an award-winning Health and Wellbeing Mutual Benenden Healthcare Society, based on Holgate Park Drive in York, is now the UK's most trusted healthcare provider after scooping the title in the Moneywise Customer Service Awards 2011. With a membership of over 900,000 and significant growth ambitions we are currently looking for additional, part-time support within our ...
Minster Law has quickly established itself as the largest RTA/ personal injury law practice in the country and are continuing to grow at a rapid rate. We operate from impressive premises in both York and Wakefield and currently employ over 800 people. Since our formation we have placed paramount importance on delivering and developing high quality legal solutions to both clients and business partners alike. We are a values led organi...
Manpower has an exciting opportunity for a Customer Services Operative working for one our top clients based in Harrogate. This is a sales and customer service role. The role of a call centre operative is essential to the effective operations of the business. The customer's journey starts at the enquiry stage and first contact and exceptional service must be achieved to ensure business targets are reached. The key functi...
Job Title: Customer Service Administration Job Ref: J022719 Location: Outskirts of Malton This client is looking to recruit a Customer Service Administrator to join the team, this is a challenging role and demands a wide range of skills and abilities. This role is an immediate start for temp to perm or permanent. - Ensuring customers experience a high standard at all times - Processing orders from receipt throug...
At Natwest, our vision is to become Britain’s most helpful bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and, like us, have a passion for customer service As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging...
Customer Representative Location: London Strand Salary: £19,639 - £22,180 per annum, plus branch bonus scheme Hours of Work: Monday - Friday, 9:00am - 5:00pm (35 hours per week) Closing Date: 25th May 2012 Hello my name is Nigel and I'm the Branch Manager at the London Branch. London i...
Temporary Customer Consultant Retail - 9 Months Location: York Salary: £15,987 - £18,651 per annum and branch bonus scheme Hours of work: Monday - Friday 9-5pm, 35 hours per week. Plus Saturdays 9:00am - 12:00pm (Rota basis) Closing Date: 25th May 2012 My name is Leanne Jon...
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and like us have a passion for customer service. As the face of the bank, you’ll work as part of a team to ensure our customers are listened to,...
Organisation Description 15.000 - Inbound Account Manager - Knaresborough Our client, a leading company based within Knaresborough are currently looking for a Inbound Account Manager to join their team on a maternity cover contract for 9 months. The role will involve being first response for all inbound calls this would include up selling and Cross selling , advising on services and working towards strict KPI's ....
Working as part of a busy and friendly team, duties are varied including extensive customer contact to ensure the highest level of service is provided, managing the day to day admin including drivers workloads/records are up to date, database management, label and report printing, updating pricelists, dealing with queries and new contract details, updating with customers before renewal date to ensure they renew. You will have similar...
Customer Contact Advisor £6.96ph up to £7.73ph Our client has provided specialist niche insurance products for more than 70 years. They pride themselves in offering a first class claims and customer service business, providing comprehensive cover and competitive premiums. Due to their success, they are looking for a Customer Contact Advisor to work in their beautiful offices in just on the outskirts of York. Your rol...
Customer Services Manager - OTE £20,000 - Knaresborough Job description Day to day responsibility for the account portfolio of approximately 650 active accounts Liaise with key customers as appropriate to maximize volume and margins within guidelines Actively seek to manage customer attrition to agreed levels by ongoing customer contact To drive customer profitability of customer group <li...
Our client, based in Knaresborough, is looking to recruit an Outbound Customer Manager to be responsible for delivering volume and margin targets for the company. Key Responsibilities: Day to day responsibility for the account portfolio of approximately 650 active accounts Liaise with key customers as appropriate to maximize volume and margins within guidelines Actively seek to manage customer attrition to...
It’s about having a moment. Not a routine. Careers in customer service £excellent Nationwide Is great service about going through the motions? Or people’s options? At HSBC, we believe in taking the time to connect with our customers - in getting to know who they are and what they want - so that, instead of providing standard packages, we can tailor our offering to individuals’ needs. <br ...
OUR expanding and successful client is looking for two Customer Service Advisors to join their team on a permanent, full time basis starting immediately for the right candidate. Duties will include taking inbound calls from customers, entering their details onto an in house system, security checks, dealing with their enquiry, liaising with third parties and general administration. The ideal candidate will have experience in the...
Team Leader Salary: £21,000 + bonus Our client a well established and successful organisation is seeking an experienced Team Leader with experience in outbound sales or collections to manage a team of 11 FTE. Ensure team are managed to achieve and exceed targets To develop the skills of team To constantly strive to improve the associated processes and procedures...
Job Title: Quotes Advisor Job Ref: J022558 Location: Harrogate Our client based in Harrogate is looking to recruit a strong customer service person to join their established team. - Dealing with incoming calls and enquires - Maintain and update the current database - Making outbound calls to follow up on warm leads - Processing credit payments - Providing excellent customer service The ideal...
Minster Law has quickly established itself as the largest RTA/ personal injury law practice in the country and are continuing to grow at a rapid rate. We operate from impressive premises in both York and Wakefield and currently employ over 800 people. Since our formation we have placed paramount importance on delivering and developing high quality legal solutions to both clients and business partners alike. We are a values led organi...
Minster Law has quickly established itself as the largest RTA/ personal injury law practice in the country and are continuing to grow at a rapid rate. We operate from impressive premises in both York and Wakefield and currently employ over 800 people. Since our formation we have placed paramount importance on delivering and developing high quality legal solutions to both clients and business partners alike. We are a values led organi...
Minster Law has quickly established itself as the largest RTA/ personal injury law practice in the country and are continuing to grow at a rapid rate. We operate from impressive premises in both York and Wakefield and currently employ over 800 people. Since our formation we have placed paramount importance on delivering and developing high quality legal solutions to both clients and business partners alike. We are a values led organi...
An exciting new position has arisen for experienced Customer Service Advisors to work on a local Government contract. Applicants must have experience of working in telephone-based Customer Services, either within an Office or Contact Centre environment. Strong IT and communication skills are also essential. As a Customer Service Advisor you will provide professional advice and assistance over the telephone. Our client has r...
What a Fantastic Opportunity………………… Working for an exciting Company who are rapidly growing……………….. The Company are a leading provider in Life Assistance cover and provides products to their customers all over the world. Currently the Company are looking for Customer Sales and Service Advisors to join them on a permanent basis. The role will consist of talking inbound calls from customers who have queries in regards to...
Customer Service Advisor £14,250 pro rata, plus excellent bonus A little bit about us Welcome to our Skipton Building Society, we are the 4th largest Building Society, with 103 branches throughout the UK. Our business is always moving forward. And we've some pretty big plans for future growth. A future we're facing with confidence and a belief that the best is yet to come. Tog...
