Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
Organisation Description Do you have experience of coordinating and controlling a team? Are you able to follow a whole process from start to finish? Do you have the ability to multi-task? If so, then Reed Specialist Recruitment have just the role for you My prestigious client, based in County Durham, is looking to recruit a Service Controller to join their existing team. Full flexibility between the ...
An exciting opportunity has arisen to work with a large utilities company at their sites based in Thornaby. As a Customer Service Advisor you will be responsible for dealing with a diverse range of queries in relation to existing customers energy accounts, ensuring first contact resolution and promoting the products and services of the company. Successful candidates will have proven customer service experience from a relevant environ...
Organisation Description Do you have experience of coordinating and controlling a team? Are you able to follow a whole process from start to finish? Do you have the ability to multi-task? If so, then Reed Specialist Recruitment have just the role for you My prestigious client, based in County Durham, is looking to recruit a Service Controller to join their existing team. Full flexibility between the ...
NRG are currently looking for enthusiastic Customer Service Advisors to work at the Teesdale Business Park in Stockton on a Full Time basis. PERMANENT CONTRACTS You will be working as part of a team providing a first class level of service to existing customers who have queries regarding their existing accounts. We are looking for team players with the drive to succeed in a targeted environment; you should have excell...
Job Description PPI Customer Relations Advisor Full Time Shift Pattern: 2 weeks of Training Monday - Friday 9.00am - 5.00pm then 3.00pm - 11.00pm, Monday - Friday shift pattern. Reed candidates will be investigating PPI (Payment Protection Insurance) Claims and checking how many payments each customer has made and potentially how much money they are owed. You may have to be in cont...
Location: Darlington Salary: £21,500 per annum Manpower is recruiting Team Leaders on behalf of the Student Loans Company, who provide financial support to students in higher education throughout the UK. You will manage a team of staff in the Processing Unit, ensuring that the service provided is delivered efficiently and effectively. As a Team Leader, you will: oManage team workload, taking p...
Our client supplies stockbreeder products to agricultural stores and farmers across the UK. Duties will include: Ensure orders are processed in accordance with company operating procedures (including official MAFF regulation and filing) Take incoming phone calls relating to sales (including up-selling / cross selling) and customer enquiries, ensuring excellent levels of service at all times. Record th...
An exciting opportunity has arisen to work with a large utilities company based in Thornaby. As a Customer Service Advisor you will be responsible for dealing with a diverse range of queries in relation to existing customers energy accounts, ensuring first contact resolution and promote the products and services of the company. Successful candidates will have proven customer service experience (e.g retail, call centre). We have...
Location: Darlington Salary: £21,500 per annum Manpower is recruiting Team Leaders on behalf of the Student Loans Company, who provide financial support to students in higher education throughout the UK. You will manage a team of staff in the Processing Unit, ensuring that the service provided is delivered efficiently and effectively. As a Team Leader, you will: oManage team workload, taking p...
An opportunity has arisen for a Customer Service (Payroll) Assistant to join an aquisitive division of a large FTSE100 organisation . This vast growing division mainly administer full payroll services for various profile of clients. The successful candidate will be required to work closely with colleagues to provide a full administration service to include answering telephone enquires and ensure that Service Level Ag...
An opportunity has arisen for a Customer Service Assistant (Payroll) to join a busy Payroll division of a large FTSE100 organisation. This vast growing division mainly administer full payroll services for various clients (Public & Private Sector). The successful candidate will be required to work closely with colleagues to provide a full administration service to include answering telephone enquires and ensure that Service Level ...
Organisation Description Reed are working with a large orgnaisation based in Darlington, who are looking to recruit an experienced Team Leader. If you have Team Leader/Supervisory experience within a contact centre, then this could be the role for you This is a permanent position with IMMEDIATE starts available. Job Description Heading up a contact centre of ar...
Location: Darlington Salary: £21,500 per annum Manpower is recruiting Team Leaders on behalf of the Student Loans Company, who provide financial support to students in higher education throughout the UK. You will manage a team of staff in the Processing Unit, ensuring that the service provided is delivered efficiently and effectively. As a Team Leader, you will: oManage team workload, taking p...
Reporting to the Operations Manager you will direct, inspire and motivate a team to deliver operational business objectives/targets. To achieve results through ensuring implementation of employee performance, absence management and other HR related policies. Key accountabilities: to provide direction to a team of employees to deliver SLA and business objectives through management, coaching and supporting, to undertake performance reviews, to id...
Reporting to the Quality Manager you will be responsible to drive performance by providing feedback to operational managers and individuals on performance against quality objectives and targets. This will be delivered through auditing and benchmarking the quality of service output throughout the business and providing high quality and actionable feedback to management and colleagues. This role is responsible for providing recommendations that e...
At Natwest, our vision is to become Britain’s most helpful bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and, like us, have a passion for customer service As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging...
Do you want to work at the hottest new nightspot in Stockton-On-Tees? Do you want to work with a fantastic team of people? Are you looking for an exciting opportunity in your career? If you have answered yes to these questions, then we have an exciting opportunity for you. A new position in Stockton has arisen for a Customer Services Manager within a gaming environment. We are looking f...
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and like us have a passion for customer service. As the face of the bank, you’ll work as part of a team to ensure our customers are listened to,...
We currently require a Administrator, to join a well established team, within a market-leading financial organisation based in Thornaby. The role expects candidates to be confident in all areas of administration. Essentials: Previous administration experience is essential Computer Literate – Knowledge of MS Office essential Good communication skills</li...
We currently have an opportunity for an experienced administrator in the underwriting and mortgages department, within a market-leading financial organisation based in Thornaby, Stockton on Tees Key Skills: Previous experience in financial services would be very beneficial Experienced administrator Good communication skills Strong decision making skills Be able to work under pressure ...
Our students need your support Help students achieve their goals Give them financial support and guidance Be part of a dedicated team Enhance the reputation of our contact centre With around 2,000 employees, the Student Loans Company provides financial services to over one million students annually, in colleges and universities across England, Northern Ireland, Scotland and Wales. Supportin...
It’s about having a moment. Not a routine. Careers in customer service £excellent Nationwide Is great service about going through the motions? Or people’s options? At HSBC, we believe in taking the time to connect with our customers - in getting to know who they are and what they want - so that, instead of providing standard packages, we can tailor our offering to individuals’ needs. <br ...
Summary Are you passionate about customer service? Do you want to work in a fun and fast paced customer service role? At Gala we currently have vacancies for Team Assistants. Everyone who works for us plays a huge part in delivering our exceptional customer experience and working for us you will ensure we create a good time, every time for our customers providing fantastic service, games and good times.</p...
Are you looking for a new challenge? Do you enjoy working as part of a team? Are you passionate about delivering excellent levels of customer service? Our client is an international financial organisation based at Teesdale Business Park. PERMANENT CONTRACT A fantastic opportunity to work as part of a dynamic team in a busy but friendly contact centre, you'll be talking to customers who hold mortgage and loan accou...
