My client who is a leading training provider is an expanding business based outside of Cardiff and are recruiting for two new individuals to join their retentions team. You will have exceptional organisational skills and really have the ability to multi-task and be confident to liaise with individuals, businesses and internal staff. This role will act as an Account Manager where you will be responsible for a pool of indiv...
Job Description 'We value diversity and always recruit on merit' Job Purpose An exciting opportunity has arisen to join a Telephony PPI Complaints Handling team working within one of our prestigious banking clients. The successful candidate will be the point of contact for new and existing PPI claims, dealing with complex customer service quer...
Job Description 'We value diversity and always recruit on merit' Job Purpose An exciting opportunity has arisen to join a Telephony PPI Complaints Handling team working within one of our prestigious banking clients. The successful candidate will be the point of contact for new and existing PPI claims, dealing with complex customer service quer...
Customer Service Advisor (Case Progressor) BLUC7460 Cardiff Salary £15,000 - £16,000 per annum Our client is made up of two companies. One is the largest single provider of residential conveyancing services in the UK, with centres in Manchester and Cardiff. It is renowned for delivering great customer service and fast transaction times. The other is a market leade...
-
Date: 4 June
-
Usk, Gwent
-
£16,000 - £18,000 per annum
-
25 applications
Organisation Description We are looking to recruit a Service Co-ordinator to work for our prestigious client based in Gwent. Job Description The role is to issue schedules to engineers and allocate work accordingly. Duties to include: Issuing specific jobs to engineers Allocating work to alternative engineers if required Run scheduling plans to ensure no...
This role is supporting a large corporate organisation based in the heart of Cardiff City We are looking for a number of applicants that have the ability to work under pressure and have a passion for delivering over and above for the customer. Daily Duties: Handling inbound calls from existing customers Updating a CRM system Diary Management Up Selling The right match for this client ...
Account Manager - Cardiff / Caerphilly area £18,000 plus bonus £25000 plus car and fuel card Our client, a leading UK financial services company, is currently seeking an experienced Customer Account Manager to join this fast paced team in the Cardiff area. You role will include - Growing a quality customer base by recruiting new quality customers, minimising settled accounts and achieving goo...
Our client in the centre of Cardiff are seeking a Team Manager to work in the property law team who will be responsible for the day-to-day management of the team ensuring resources are recruited, retained and developed to deliver proactively the legal aspects of the Conveyancing process up to and including exchange of contracts. Key Result Areas •Communicates and ensures implementation of policies, plan...
About Our Client My client has over 25 years experience manufacturing and supplying household doors. They supply to both new build properties and to social housing projects. An exciting opportunity has arising in the customer care dept. of for the new build part of the business. Job Responsibilities: ? Responding to enquiries from site managers and buyers of construction/new build companies. ? Taking owner...
-
Date: 6 days ago
-
Newport, Gwent
-
£14,760 - £15,580 per annum
-
54 applications
Our client currently have great opportunities for 'Customer Service Advisors' to join their contact centre. The role is very much team based and you will be responsible for matching products and services to your customers needs. You will also be responsible for customer retention; on call and after call administration; acting as an ambassador for the company and acting on feedback from customers. The right candidate will have strong ...
Our client is a leading outsourcing business based in Cardiff with an amazing blue chip client base. We have a rare opportunity for a Business Manager to join this company. Responsibilities will be to lead a team of Team Leaders and Sales through Service Advisors to achieve operational performance standards and deliver first class, first point of contact, customer service to increase the profitability of the business and ...
Do you enjoy helping people, working in a fun busy environment, learning new skills? Inbound customer service advisor's required for Cardiff. You must be flexible to work during the hours of 7am and 11pm and 5 out of 7 days per week and no criminal convictions or CCJS. Essentials Being able to listen and gather information Show empathy and problem solve Demonstrate the abili...
Our client are a leading global organisation with a massive presence in the Cardiff area. We are recruiting exclusively for these roles. Currently we have 9 positions for Customer Service Agents who can work between the hours of 8am and 8pm Monday to Friday and 9-5 on a Saturday. We are looking for individuals who demonstrate strong customer services skills, this role will be first point of contact for customers, handling...
10 jobs matching this search were posted in the last week
2 x Customer Service Advisors required for 12 month contract based in Cardiff. Immediate start. Hours - 9am - 5pm. Salary - £14k. Our client is looking for 2 exceptional Customer Service Advisors to provide support to a small but professional office. You will be the first point of call for their customers, you will be expected to handle all customers calls in a polite and friendly manor, ...
The ideal candidate will be an experienced, driven and motivated sales/business development executive, with good attention to detail and a tenacious approach. Within your role, you will be working within different commercial markets, networking and relationship building to increase client awareness and generate new business. You will be prospecting, pitching, educating clients, overcoming objections, meeting expectations and closing...
-
Date: 1 week ago
-
Blackwood, Gwent
-
£18,000 - £25,000 per annum, negotiable, inc benefits
-
7 applications
Do you have what it takes to manage high value clients? Do you have 2 years experience within the manufacturing industry? Our client, a well known manufacturer based in the Caerphilly area are looking for an experienced account manager to join their team and look after some of their key and most valuable clients. Working within a fun yetfast paced environment you will be responsible for the daily ...
Profile Yolk Business Support Recruitment specialise in recruiting for a wide range of business-critical commercial positions across a variety of industries. We source candidates with a proven track record of sales achievement and work with clients that will deliver on your career aspirations. The Client Our Client is a customer focused business on the outskirts of Cardiff. They are looking for a Broker Sal...
An exciting opportunity has arisen for enthusiastic and motivated individuals to join an established and growing client based in the heart of Cardiff as a Sales Through Service Advisor. You will be receiving inbound calls from the general public handling queries and upselling suitable products. To be considered for this role you will have previous experience within a similar role and an excellent telephone manner. You will have the abi...
Our client are a reputable outsourcing business who have clients with major blue chip organisations. Role Summary:- Effectivly manage your assigned team. Ensure the team is motivated, monitored and measured in line with sales targets and service performance standards. Identify that gaps in performance or quality benchmarks are quickly identified and addressed. Key Responsibilties:- As a sales through service T...
Our client are a growing contact centre based just outside of the heart of Cardiff. They have a great product that they sell to individuals - so great that they convert 1 in 4 sales. This role is offered with a 20 day probation of £6.70 per hour then once completed and permanent offered at £7.50 per hour. Hours Monday to Friday (no weekends or bank holidays) 12pm - 8pm (Mon - Thurs) and 10am - 6pm (Fri) ...
We have rare opportunity to join this global business as part of a new venture. We are looking for an experienced team leader to: Lead and drive an customer service team. Actively manage the team ensuring that they achieve the required daily, weekly and monthly KPI's and SLA's Pro-actively monitors and acts upon competitive information and optimize on trends and initatives Create and set incentive schemes ...
Our client are a leading business in Cardiff with an exciting new venture taking off With this we are currently recruiting for a Workforce Monitor to join this new team. The purpose of the role is to monitor schedules adherence and real-time exception accuracy to ensure efficiency and order on the call centre floor while maintaining a positive atmosphere. Role will involve Monitoring call centre and/or work a...
Job Description Looking for temporary opportunities for the summer months? Do you have a passion for charity work, and enjoy speaking with people? Are you looking for an immediate start? We have an exciting opportunity to work in a friendly and professional environment, with great job satisfaction, calling customers to make donations to various charitable organisations. The ideal applicant will ...
Job Title: Call Centre Manager Location: Cardiff Salary: Dependent on Experience Our client is a successful company based in Swansea’s SA1 Development. Due to recent business success, the company is expanding to a second office in Cardiff’s Trafalgar House. They require a Call Centre Manager to run their new office in Cardiff, where their Telesales Advisors will be making outbound calls to prequalified custom...
Our Client improves the quality and efficiency of essential services that matter to millions of people around the world. They have over 50 years experience of providing an outstanding service that has allowed them to build long term relationships with their clients. These relationships help them to do what they do best bringing service to life. Due to their continued growth and success they are currently looking to recruit an ex...
