As an Outbound Sales Advisor, in a vibrant and fast paced contact centre, you will be responsible for proactively contacting existing customers in order to promote and cross-sell additional office products in to the working environment whilst delivering excellent customer experience and generating brand advocacy. You will need the ability to build rapport, represent the Brand in all activities, and converse with customers of every ...
We are currently looking for a Temporary German speaking customer service professional to join a renowned manufacturing business, providing after sales care to existing customers. You will join a small team of very experienced advisors, and be responsible for managing your own European customer base. Your job will be to manage the relationship throughout the product repair cycle, liaising with internal departments to ensure a seamless...
Customer Service Officer A warm welcome At RBS, great customer service begins with a warm welcome. Our goal is to become Britain’s most helpful bank, which is why in our branches up and down the UK we have enthusiastic, friendly and customer-focused people as the first point of contact for everyone who walks through our doors. As a Customer Service Officer, you’ll put customers at the centre of your day, m...
Customer Adviser A warm welcome In every one of our branches, helpful banking always begins with a good conversation. We believe in treating each of our customers as an individual. That’s why our in-branch Customer Advisers talk to customers one-to-one, finding out what really matters to them and identifying the products that best meet their needs. It’s all part of our goal to become the UK’s most he...
Profile Yolk Business Support Recruitment specialise in recruiting for a wide range of business-critical commercial positions across a variety of industries. We source candidates with a proven track record of sales achievement and work with clients that will deliver on your career aspirations. The Client Our Client is a customer focused business on the outskirts of Cardiff. They are looking for a Broker Sal...
I am currently recruiting for several CSR position with a financial business supporting them with the processing of purchased contracts. Main Duties involve: Ensuring all contracts are purchased in accordance with agreed service level agreements Ensuring that contract information is correctly entered into System Process documents quickly and correctly Customer service Managing fraud an...
An exciting opportunity has arisen for enthusiastic and motivated individuals to join an established and growing client based in the heart of Cardiff as a Sales Through Service Advisor. You will be receiving inbound calls from the general public handling queries and upselling suitable products. To be considered for this role you will have previous experience within a similar role and an excellent telephone manner. You will have the abi...
We are an established Cardiff based hair & beauty retailer seeking reliable & thoughtful Customer Care Associates. We are recruiting one Full Time Customer Care Associate and two Part Time Customer Care Associates. Our brand and products reach customers worldwide and have gained a cult following amongst beauty editors and celeb stylists. We're a small, driven team always interacting with our customer base and finding new ways to ...
Role profile Working on the British Gas campaign you will be responsible for managing, coaching and leading a team of Outbound Sales Advisors within a fast paced, dynamic call centre environment. You will be responsible for delivering and exceeding set targets on a daily and weekly basis and will have the passion and dedication to succeed. Responsibilities - Ensure your team achieve and exceed their daily and weekly targets - Work closely w...
Our client are a reputable outsourcing business who have clients with major blue chip organisations. Role Summary:- Effectivly manage your assigned team. Ensure the team is motivated, monitored and measured in line with sales targets and service performance standards. Identify that gaps in performance or quality benchmarks are quickly identified and addressed. Key Responsibilties:- As a sales through service T...
Our client are a growing contact centre based just outside of the heart of Cardiff. They have a great product that they sell to individuals - so great that they convert 1 in 4 sales. This role is offered with a 20 day probation of £6.70 per hour then once completed and permanent offered at £7.50 per hour. Hours Monday to Friday (no weekends or bank holidays) 12pm - 8pm (Mon - Thurs) and 10am - 6pm (Fri) ...
This is a fantastic opportunity to join the team at Ladbrokes. Your role will be to help manage and sustain the front-line service to customers that will enhance Ladbrokes' position as the country's leading bookmaker. The ideal candidate will have a passion for customer service, sport and a drive to lead teams within a shop. We look for candidates that are fully flexible. This means that the ideal candidate MUST be flexible to work in accor...
Our award winning client are currently looking for 6 full time members of staff to join their ever expanding team in Cardiff, the ideal candidate will have worked in the financial services industry before and are confident with FSA regulations. Hours of work - Monday - Friday between 8am - 8pm and Saturday 9am - 5pm - 40 hours per week The role: Actively engage and build trust with customers providing advice approp...
14 jobs matching this search were posted in the last week
We have rare opportunity to join this global business as part of a new venture. We are looking for an experienced team leader to: Lead and drive an customer service team. Actively manage the team ensuring that they achieve the required daily, weekly and monthly KPI's and SLA's Pro-actively monitors and acts upon competitive information and optimize on trends and initatives Create and set incentive schemes ...
Our client are a leading business in Cardiff with an exciting new venture taking off With this we are currently recruiting for a Workforce Monitor to join this new team. The purpose of the role is to monitor schedules adherence and real-time exception accuracy to ensure efficiency and order on the call centre floor while maintaining a positive atmosphere. Role will involve Monitoring call centre and/or work a...
Job Description Looking for temporary opportunities for the summer months? Do you have a passion for charity work, and enjoy speaking with people? Are you looking for an immediate start? We have an exciting opportunity to work in a friendly and professional environment, with great job satisfaction, calling customers to make donations to various charitable organisations. The ideal applicant will ...
Job Summary We are currently recruiting for a Customer Application Consultant to provide a excellent telephony based customer service to our customers. Your role will involve seeking the relevant medical information from customers, enabling the medical underwriters to assess the information and reduce the need for further paid evidence. Key Responsibilities Han...
Job Title - Case Assistant Hours - 37.5hrs Monday-Friday Salary - £14,800 Location - Cardiff The company We are a leading provider of quality medical support to Solicitors and Insurers. We can provide medical screening and tele interviewing services to Underwriters during the process of an application for insurance, or can offer post claim ...
My client who is a leading training provider is an expanding business based outside of Cardiff and are recruiting for two new individuals to join their retentions team. You will have exceptional organisational skills and really have the ability to multi-task and be confident to liaise with individuals, businesses and internal staff. This role will act as an Account Manager where you will be responsible for a pool of indiv...
Job Description 'We value diversity and always recruit on merit' Job Purpose An exciting opportunity has arisen to join a Telephony PPI Complaints Handling team working within one of our prestigious banking clients. The successful candidate will be the point of contact for new and existing PPI claims, dealing with complex customer service quer...
Job Description 'We value diversity and always recruit on merit' Job Purpose An exciting opportunity has arisen to join a Telephony PPI Complaints Handling team working within one of our prestigious banking clients. The successful candidate will be the point of contact for new and existing PPI claims, dealing with complex customer service quer...
Customer Service Assistant Skills Wanted - Sales Assistant ~ Full Product Training Provided Location: Cardiff A Vision is looking for enthusiastic and ambitious candidates to join their growing team in the marketing and sales industry. We are currently seeking 10 hungry individuals to assist in the growth of our company over the next 12 months and beyond. Sales Assistant Opening: At A V...
Customer Service Advisor - NO EXPERIENCE NEEDED - Immediate Start We are a brand new promotional events company based in Cardiff City Centre specialising in customer acquisition through face-to-face interaction. About us: At Brand Me Marketing we believe that there are many reasons why we are one of the leading sales and marketing companies in the UK. The main reason we believe, is that we ...
Customer Service Advisor (Case Progressor) BLUC7460 Cardiff Salary £15,000 - £16,000 per annum Our client is made up of two companies. One is the largest single provider of residential conveyancing services in the UK, with centres in Manchester and Cardiff. It is renowned for delivering great customer service and fast transaction times. The other is a market leade...
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Date: 4 June
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Usk, Gwent
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£16,000 - £18,000 per annum
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27 applications
Organisation Description We are looking to recruit a Service Co-ordinator to work for our prestigious client based in Gwent. Job Description The role is to issue schedules to engineers and allocate work accordingly. Duties to include: Issuing specific jobs to engineers Allocating work to alternative engineers if required Run scheduling plans to ensure no...
