Manpower have a fantastic opportunity for an experienced Assistant Call Centre Manager to join our Clients busy call centre based in Dudley, West Midlands. The successful candidate will be reporting to the operations manager and will be responsible for delivering on customer service and call quality targets and for establishing and implementing call centre policies and procedures in line with overall corporate objectives. You will be requ...
Multiple full time contact centre operative are required immediately for a temporary period of 6+Month to join a Call Centre team in Oldbury. You will be joining a leading energy supplier and home service provider in the UK, who supply millions of customers with gas and electricity in England, Scotland and Wales have a fantastic opportunity for you to join their ever growing team in Oldbury. As a contact centre operative you ...
Call Centre Team Leader required working with a multi-national outsourcing company directly in a call centre that supports the general public on their medical needs. The successful applicant will manage a team of call centre operatives on a day to day basis and support the achievement of call centre service levels and call quality targets. Team Leaders will also be expected to manage, motivate and develop team members while promoting...
Hours: Monday - Friday: 8.30am - 6.00pm (shifts between these hours - 35 hours p/week) and occasional Saturday Morning (9am-1pm with a due in lieu) Role Purpose: The Customer Support Advisor will manage all contact from our Manufacturers’ customers and will be responsible for case managing their enquiry from start to resolution. The position requires full customer care responsibilities, with the ad...
This position is being advertised on behalf of Hollyfield Personnel who are operating as an employment business. Our client based in West Bromwich are currently looking for 3 Outbound Customer Service Advisors to join their team on a temporary basis for between 1 - 3 months Main Duties: Outbound calling to various companies to discuss survey activities and data queries Updating information and surv...
FRENCH SELECTION UK Arabic Speaking Reservation Sales Agent Sales, Administration, Customer Service, Customer Care, Customer Advisor, French, Arabic, Reservation Agent, French, Contact Centre, Arabic, Call Centre, West Midlands, Shropshire, Warwickshire, Birmingham, Sales Agent Salary: £18.5k pa + Commissions + Benefits Location: Dudley, West Midlands...
Customer Service Advisors - Telephony Immediate interviews for 4 positions Fixed-term contracts Our client is a leading Financial Services organisation. They are seeking 4+ Customer Service professionals to be based in their head office contact centre. Primarily an inbound telephony role, successful candidates will have excellent communication skills and as first point of co...
We are working to find Assistant Call Centre Managers to join a large team supporting the National Health Directline. The successful candidate will have a minimum of 5 years call centre experience at a supervisory or management equivalent level. Key Responsibilities: Organise and Assist in the management of 6 Team Leaders Ensure appropriate training and development for individuals and teams Encoura...
We are working to find Call Centre Team Leaders to join a large team supporting the National Health Directline. The successful candidate will have a proven track record of people management within a call centre environment. Key Responsibilities: Team is motivation Monitor and measure targets and company performance standards Ensure Call Centre Operation policies and procedures are adhered to at...
Call Centre Team Leader required working with a multi-national outsourcing company directly in a call centre that supports the general public on their medical needs. The successful applicant will manage a team of call centre operatives on a day to day basis and support the achievement of call centre service levels and call quality targets. Team Leaders will also be expected to manage, motivate and develop team members while promoting...
Manpower have a fantastic opportunity for an experienced Assistant Call Centre Manager to join our Clients busy call centre based in Dudley West Midlands. The successful candidate will be reporting to the operations manager and will be responsible for delivering on customer service and call quality targets and for establishing and implementing call Centre policies and procedures in line with overall corporate objectives. You will be...
Our Client in the Walsall area is looking for part time Experienced Customer Service Advisors. Pay rate: £7.50 for the first 12 weeks, £7.94 from week 13. Overtime available after training paid at £7.50 first 12 weeks and £12.00 from week 13. Shifts will be between 6am and 11.30pm for a 25 hour working week with shifts lasting 5.5 hours. Shifts are provided 2 weeks in advance... All candidates must go through a Criminal ...
Manpower have a fantastic opportunity for an experienced Assistant Call Centre Manager to join our Clients busy call centre based in Dudley West Midlands. The successful candidate will be reporting to the operations manager and will be responsible for delivering on customer service and call quality targets and for establishing and implementing call Centre policies and procedures in line with overall corporate objectives. You will be...
8 jobs matching this search were posted in the last week
Harveys is the UK`s biggest specialist furniture retailer with a national footprint of over 160 stores. Our delivery network is not just the largest but also the most complex in the UK home furniture market with almost 7,000 home deliveries a week. We are looking to recruit Customer Care Advisor`s on a 6 month contract to be based at our Customer Services Centre in Smethwick, Birmingham. This fast past role includes deali...
Who we are : Tarmac Building Products Limited is the UK's largest supplier of heavy building products. We aim to be the number one supplier of products for all of our customer's projects, providing solutions for the built environment. We've been involved in a wide variety of construction projects including Wembley Stadium, Emirates Stadium and St Pancras Station. Who we are looking for:</strong...
Talented candidates with customer service experience will benefit from excellent rates of pay, on the job vocational training and a level 2 NVQ in Customer Service. This is a fantastic on the job training apprenticeship opportunity to join the team at Ladbrokes. Your role will be to help manage and sustain the front-line service to customers that will enhance Ladbrokes' position as the country's leading bookmaker. The...
Interaction Recruitment are pleased to be recruiting on behalf of their client for a Team Manager to join their Energy sector Role: Responsible for the welfare, outputs and achievements of a team of 10 dataflow co-ordinators Ensuring the highest levels of Customer Service, telephone response management, advisor efficiency and development are achieved Duties: You will work and manage part of the industry da...
About Us Conduit is one of the largest providers of contact centre outsourcing services in the UK and Ireland. A vacancy has arisen on our NHS Direct contract based in Dudley for an experienced Assistant Call Centre Manager. Role Summary Work with the Ops Manager to set clear performance objectives and introduce appropriate changes and improvements for ...
This position is being advertised on behalf of Hollyfield Personnel who are operating as an employment business. Our client based in West Bromwich are currently looking for 3 Project Assistants to join their team on a temporary basis for between 1 - 3 months. These roles are to start immediately Main Duties: Outbound calling to various companies to discuss survey activities and data queries U...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
FRENCH SELECTION UK Arabic Speaking Team Manager (Middle East) Customer Service, Coordination, Arabic, Customer Care, Customer Support, Manager, Leadership, Team Management, Customer Service Manager, Team Leader, Call Centre, Contact Centre, Managerial Skills, West Midlands, Shropshire, Staffordshire, Warwickshire Salary: £22k to £25k pa (DOE) + Bens <stron...
Organisation Description Our client are an engineering and manufacturing business, with a global presence. They operate a local sales office in the Kingswinford area. The Kingswinford office is established and offers a friendly working environment. As an employee you receive full training alongside other benefits including health related schemes, life insurance, and company benefits. Job Desc...
About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
