Job title: Claim Support Agent Location: Manchester Sector: Legal Salary: £13,000 (plus small bonus potential) Job Summary You will be required to complete computerised searches and request ATE policies from external companies and to input information accurately onto a web based portal and case management system. The role will also require you to make outbound calls to I...
Customer Service Advisors £16,000 per annum Wilmslow Manchester- commutable from Stockport, Alderley Edge, Altrincham, Manchester City Centre My Manchester based client is looking for Customer Service Advisor to work in their Wilmslow Office. They are the main contractors who deliver energy surveys throughout the UK which are legally required if you are selling a home or...
Salary: £18k - £23k per annum + bonuses Job Type: Permanent, full time, Monday to Friday, 9.00am - 6.00pm. Location: Based at our Head Office, South Manchester, M22 4SY The Role This is the ideal role for manager looking for a new challenge with a company offering genuine career progression and excellent development prospects. We are looking for a dynamic, experi...
The Role Successful applicants will be responsible for resolving high-level complaints either via letter or over the phone. In order to resolve the issues you will investigate customer accounts to achieve a full understanding of their complaint. You will also be required to write a response based on your findings in order to achieve a resolution on the dispute. Where a resolution cannot be achieved you may be required to assis...
Organisation Description This is a fantastic opportunity to work as a sales administrator for an international company who are a world leader in the maritime industry. This role is due to expansion and hours of work will be 9am to 5.30pm, Monday to Friday. Job Description - Liasing with clients over the phone and via email and continually providing the highest level of customer s...
Customer Service and Sales Assistant No Experience Required ~ Immediate Start Available At Eko-Logik in Manchester City Centre we’re looking for 15+ Customer Service and Sales Assistants that have an interest in movies, films, or video games We’ve recently acquired a new client in the entertainment industry and they need our help to increase their market share in the Greater Manchester area. <p...
We are Manchester's most successful delivered catering company and we have an opportunity for a friendly, motivated and organised individual to join our small but busy team based in Trafford Park. Initially this role is to cover a period of maternity leave but we envisage that this could develop into a stand alone role after that period. You will be responsible for the day to day running of the office including taking orders by...
About our client:Our client are an extremely well known player with a global presence in the retail sector. Due to continued success and growth they are recruiting a Customer Experience Analyst to work as part of our Business Support Team in Manchester. Description: The Customer Experience Analyst role is required to provide accurate and timely Management Information (MI) and Analytical commentary for the Business Service Manager.</...
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Date: 29 April
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Sale, Cheshire
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£14,000 - £15,000 per annum
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57 applications
£14,000 - £15,000 + EXCELLENT OTE (c.£25k) + GREAT ENVIRONMENT + EXCELLENT BENEFITS (Excellent progression for career minded individuals) This position can be described in three words: > A bit special And if it’s proof you’re after, you will find it in their state of the art Customer Contact Centre, which they jus...
Realistic customer service KPI’s Opportunity to earn monthly bonus Regular internal incentives and rewards This busy customer service department are seeking experienced advisors to join their call centre team. You will have previously handled large volumes of calls and have worked to customer service KPI’s. The company offer exciting bonuses and rewards so prefer individuals who are self...
Excellent Management Induction Programme Fantastic bonus earning potential Successful and expanding Manchester Employer An exciting opportunity has arisen for a Team Leader within this expanding and highly reputable organisation based at Salford Quays. The role will involve leading and managing a team to achieve Sales targets as well as daily 121’s, reports,...
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Date: 29 April
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Sale, Cheshire
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£14,000 - £15,000 per annum
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30 applications
Contact Centre Agent Location: Sale Salary: £14-15K plus uncapped bonus (OTE c.£25,000) My key client has had, from its conception, one single-minded vision: to provide the definitive customer experience for clients, customers, and as importantly, for its own people. A passionate focus on fulfilment and delivery, and a genuine belief in doing business 't...
Varied and involved role Account Management & Administration No Weekend work This exciting B2C Relationship Manager position involves managing your own portfolio of clients. You will deal with inbound calls where you will respond and manage your customer’s queries and provide solutions to quite often complex problems as well as making outbound service calls to your customers to ensure that...
74 jobs matching this search were posted in the last week
Customer Service Advisor Manchester £6.19 ph training rate £6.50 ph rising to £7.00 after 3 months 08.00-21.00 - Mon-Fri 08.00-20.00 - Sat 08.00-18.00 - Sun 40 hours pw SERCO are working in partnership with one of the UK’s leading providers of mobile services to consumers and businesses. Central to this partnership are our team of customer service advisors, who are...
Slater & Gordon Lawyers (formerly Russell Jones & Walker) is an award winning, international law firm with offices throughout the UK and Australia. We are committed to becoming the largest provider of personal legal services in the UK whilst continuing to provide an outstanding service for our clients. We currently have an opportunity for a Quality Manager to join our busy Contact Centre in our Manchester office.</p...
My client, a major player in the North West, is currently looking to recruit an experienced Dialler Manager to lead and motivate the Sales and Collections team. The Dialler Manager is responsible for designing and delivering the outbound telephony strategy. You will ensure that the Sales and Collections teams achieve their targets and enhance the Customer Experience. You will have worked in a Dialler Management role within a...
ROLE PROFILE: CUSTOMER SERVICE ADVISOR / CONTACT CENTRE SALES ADVISOR This is an exciting opportunity to join our very successful company. We are currently looking for passionate and dedicated customer focused people to join our team. The company: We are a claims management company specialising in reclaiming unfair charges and have helped over 1000’s of satisfied customers. We are based in a fantastic locat...
Customer Service / Sales Trainee positions available. All levels of experience considered as full training provided. Due to current demand for their services, our Client has a number of new positions in Sales, Marketing, Retail and Customer Services. The Company pride themselves on their high degree of sales coaching, mentoring and support, whilst providing their clients with new business opportunities, brand awareness ...
Customer Service / Sales Trainee positions available. All levels of experience considered as full training provided. Due to current demand for their services, our Client has a number of new positions in Sales, Marketing, Retail and Customer Services. The Company pride themselves on their high degree of sales coaching, mentoring and support, whilst providing their clients with new business opportunities, brand awareness ...
Advanced Customer Service Executive (Inbound) £16,500 PA, OTE £19,000 Highly regarded company within the financial sector Career stability and excellent facilities Free parking and onsite gym Times Top 100 Company Our client has been growing year on year within the financial services market for the last decade. Their product portfolio is now so large that they are competing...
PACT is delighted to be supporting this large well established organisation that is looking for an experienced Dialler Manager to join its multisite contact centre operation. Key Responsibilities Defining, shaping and delivering outbound technology strategy Provide specialist knowledge, advice and guidance to multiple business areas to ensure that they achieve their collections and sales targets t...
PACT is delighted to be supporting this large well established organisation that is looking for an experienced Telephony Manager to join its multisite contact centre operation. Key Responsibilities Responsible for overseeing day to day management and use of contact centre telephony infrastructure Ensure customer operations has effective self-service and call routing strategies that maximise cost e...
PACT is delighted to be supporting this large well established organisation that is looking for an experienced Service Delivery Manager to join its multisite contact centre operation. Key Responsibilities Responsible for managing and controlling interactions, across multiple contact centre sites and business areas, on a short range and real-time basis Ensure the effective optimisation and tactica...
Due to their ongoing success, my client is currently looking to recruit a Telephony Specialist to join their Customer focused Operations team. More specifically, this position oversees Telephony infrastructure and call strategy within the Contact Centre. The Telephony Specialist will ensure that the call routing strategies are in place to maximise cost efficiencies and at the same time ensure that the customer experience and customer...
Are you passionate about providing exceptional customer service? Can you lead, coach and develop a dynamic and diverse team of people? As a Retail Manager within World Duty Free Group you can concentrate on what you do best - getting to know your customer and your team. Our dedicated back of house teams deals with the replenishment side of things so you can focus all of your time and energy on your team of up to fifteen sales ...
